Maryland Speed Purchase Experience?
12-05-2017, 11:38 AM
#1
Maryland Speed Purchase Experience?
Has anyone here done business with a forum vendor called Maryland Speed? I ordered an SLP exhaust system for my C6 on November 1 and my order is still "processing" after 34 days.
I've contacted them multiple times about this and was told by Brandon on November 16 that he "would have a tracking number in a couple of days". I've heard nothing about a tracking number since this email exchange.
I've been told I cannot cancel this order due to their terms and conditions on the online order form that I completed.
I've ordered Corvette parts from many vendors in the past and NEVER had this poor level of customer service.
Anyone else have this type of experience with this company?
I've contacted them multiple times about this and was told by Brandon on November 16 that he "would have a tracking number in a couple of days". I've heard nothing about a tracking number since this email exchange.
I've been told I cannot cancel this order due to their terms and conditions on the online order form that I completed.
I've ordered Corvette parts from many vendors in the past and NEVER had this poor level of customer service.
Anyone else have this type of experience with this company?
12-05-2017, 12:03 PM
#3
Former Vendor
Read the order terms agreed to at checkout, along with what is linked to in our signature of every sale post we make here. I don’t get why people do this. 10 minutes of research would make clear how we do business. We don’t hide it, and I am not ashamed that if you get Parts much cheaper through us, you will wait.