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#22
Safety Car
Member Since: Feb 2016
Location: Bainbridge Island WA
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You were sold a brand new car with 7 miles on the odometer that has a brand new engine in it, all done by GM authorized service personnel. The car has a full bumper to bumper warranty, which will cover whatever rattle you have going on right now. And you want compensation why? I don't see how you have been damaged in any way.
#23
Melting Slicks
Member Since: Jun 2005
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2022 C8 of the Year Finalist - Modified
2022 C7 of the Year Finalist - Unmodified
How do you think potential buyers would react to that when they see "engine replaced" on that report?
#24
Race Director
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I disagree with some of the other posts here...
This is 100% deception by the Selling dealer!
I'd be pissed beyond compare..
Not disclosing that a NEW MOTOR was installed in a NEW car with 7 miles was ABSOLUTELY intentional.
Would the OP or ANYONE buy it if they were honest about it?
Full warranty or not... Who wants a car with that on the service record, engine replaced at 7 miles,,, Talk about a hit on resale, forget about it!
When you buy a new car, you expect it to never have been in for service until you take it there yourself after purchase. If something was found on a PDI by the dealer, something as major as a MOTOR, well, this isn't something that can be swept under the rug.
I feel the OP should DEMAND a refund or another brand new car with NO service history.
This is utterly ridiculous!
There was non disclosure, collusion to commit fraud, outright withholding of critical information to the buyer..
This deal either gets nixed or the car replaced.
Lawyer up my friend....
You have EVERY reasonable expectation to have bought a brand new car, not a car where the MOTOR has been replaced...
You would NOT have purchased that car had you been informed that the engine was replaced, you would have selected another car!
You went there to buy a brand new car, not a car that had major service with the motor replaced!
This is 100% deception by the Selling dealer!
I'd be pissed beyond compare..
Not disclosing that a NEW MOTOR was installed in a NEW car with 7 miles was ABSOLUTELY intentional.
Would the OP or ANYONE buy it if they were honest about it?
Full warranty or not... Who wants a car with that on the service record, engine replaced at 7 miles,,, Talk about a hit on resale, forget about it!
When you buy a new car, you expect it to never have been in for service until you take it there yourself after purchase. If something was found on a PDI by the dealer, something as major as a MOTOR, well, this isn't something that can be swept under the rug.
I feel the OP should DEMAND a refund or another brand new car with NO service history.
This is utterly ridiculous!
There was non disclosure, collusion to commit fraud, outright withholding of critical information to the buyer..
This deal either gets nixed or the car replaced.
Lawyer up my friend....
You have EVERY reasonable expectation to have bought a brand new car, not a car where the MOTOR has been replaced...
You would NOT have purchased that car had you been informed that the engine was replaced, you would have selected another car!
You went there to buy a brand new car, not a car that had major service with the motor replaced!
Last edited by YO-EL; 12-21-2017 at 02:08 PM.
#25
Le Mans Master
Member Since: Jul 2015
Location: Northern California
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St. Jude Donor '15
Since you’re in Northern California I can only hope your car is at Abel. They hopefully can find the problem and fix it, they are definitely the best servicing dealership in NorCal. I would stress about that showing up on a trade or sale though, I know I would take a hard pass on that car if I was shopping when so many more are available.
Good luck!
Good luck!
Last edited by Rooster OG; 12-18-2017 at 04:15 PM.
#28
Safety Car
Member Since: Feb 2016
Location: Bainbridge Island WA
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It had 7 miles on it. How is that a used car? Lots of cars come from the factory with way more than 7 miles on the odometer. Are they used cars? The engine was replaced, apparently, though no on knows why. Has anyone even asked the dealer why? Are you sure the database entry is correct? If the car had come off the assembly line at Bowling Green and gone through QA, and it was determined that the engine needed to be replaced, would it THEN be a used car? And why have QA at all if it isn't to find and deal with issues? There is a "garage of shame" at Bowling Green where cars that have failed inspection go to be further diagnosed--and fixed. Are THESE cars then used cars? Here we have a car that was never out of the custody of the umbrella of GM. And you're saying it is now a "used car." OK. Who was the previous owner? Nobody has done any research here at all. It's like the guy who today went on a long rant about how the weather was getting cold in Bowling Green and his car was bayed, and he was sure it wouldn't get to Canada before March, so the tires were sure to crack, so, oh, what should he do? But oh wait....It's on a truck and will be delivered tomorrow. So how about wait long enough to determine what the facts are here before you start invoking lawyers? Because right now no one has any idea at all what the real issues are--if any.
#29
Safety Car
What bothers me is the poster wouldn't trust the selling dealership to repair a minor issue with a rattle noise, so I doubt that the poster would trust the selling dealership to replace a defective engine if he owned the car when the defect was discovered.
Not disclosing the engine replacement was a major violation of trust. It might be against the law as well (I don't know California laws in this area).
Last edited by C6_Racer_X; 12-18-2017 at 05:08 PM.
#30
Race Director
Totally unacceptable to me, I would be fit to be tied spending tens of thousands of dollars on a new car thats been torn apart....and then with a branded GMVIS to boot...I would skip right past your car if I was looking to buy...Good luck what ever direction you go...
#31
Safety Car
The question with the engine replacement is why it was replaced AND what was replaced along with it. If there was a major failure was the external portion of the dry sump system either PROPERLY cleaned or preferably replaced with new? Did the dealership properly manage the all important torque tube re-installation?
Most customers would want to know if a major component was replaced at the dealership in a new car prior to sale. I think pretty much every customer given the choice between two identical new cars except one had the engine replaced at the dealership would choose the one with the factory installed engine.
Most customers would want to know if a major component was replaced at the dealership in a new car prior to sale. I think pretty much every customer given the choice between two identical new cars except one had the engine replaced at the dealership would choose the one with the factory installed engine.
I'd be scared there was still metal particles in the dry sump that would contaminate the new engine. Or if the dealer just didn't install it properly. Not to say all dealers aren't capable of successfully swapping an engine, but I'd rather have a car with an engine installed by the factory. Especially a new car ! When I was shopping for a used C5, I ran across a car that had an engine replaced under warranty. The seller tried to act like it was a positive, 80k on the chassis but only 30k on the engine or whatever, but I immediately wrote that car off and kept looking.
#32
Perhaps the engine was damaged during an earlier test drive by a potential buyer at the selling dealership. If that's the case, some other part of the drive train could have been messed up, leading to troubles and inconvenience down the road.
#33
Le Mans Master
It is highly likely the sales people may not have known the engine was replaced. A replacement engine isn't any big deal on new or 10 to 20 year old cars. It might be a big deal on a 35+ year old collector car. If you don't plan on keeping the car long enough to find out whether or not it is a collectible vehicle I don't see why you should be bothered.
Bill
Bill
And you don't think it is a big deal if a dealer sells a new car that had its engine replaced without telling the buyer? This is pure deception on the dealers part, plain and simple.
#35
Race Director
What would potential buyers think if they were considering buying this car later and found out the engine was replaced already, which means non matching numbers? Would they value it as the same as a similar car with original engine. While it may be legal by the dealer IMO it is not right. Pretty bad we need to ask for a VIS report on a new car with a few miles on it.
#36
Safety Car
WOW, the dealer knew if they disclosed that the engine had been replaced, they would have a very, very difficult time selling this car. Unless they discount it big time, I can't see anyone buying this car when they can get one which has not had major surgery. I know all mechanics are not the same and I would rather have an engine replaced at the factory and NOT at the dealership. Sounds like dealer collusion.
#37
Le Mans Master
Member Since: Sep 2012
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St. Jude Donor '15-'16,'18
This is going to be a long and interesting thread.
#38
Team Owner
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St. Jude Donor '13
And the Internet Lawyers will have a field day with it.
Me, I'm just smart enough to know that I don't know beans about what California law says on this subject.
If OP doesn't feel satisfied with what the dealer(s) is doing to make him happy, he needs a real lawyer to tell him what his options are.
Me, I'm just smart enough to know that I don't know beans about what California law says on this subject.
If OP doesn't feel satisfied with what the dealer(s) is doing to make him happy, he needs a real lawyer to tell him what his options are.
#39
Thanks everyone for the inputs / commentary. I have been in contact with the selling dealer and am awaiting their response. I will definitely keep this thread updated.
#40
Team Owner
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St. Jude Donor '12-'13-'14-'15-'16-'17
Are new car engine block numbers still “matched” to the car? Does “matching numbers” mean anything now?