Al Knoch interiors, shipping to Canada confusion, issue resolved
#21
Le Mans Master
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Member Since: Dec 2009
Location: Saskatoon Saskatchewan
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No, I don't buy that they did nothing wrong. They should have known how their ebay delivery system worked instead of telling me "sucks to be you", there's nothing they can do to help me and absurdly repeatedly insisting that I had entered Erlanger Kentucky as the ship to address.
Yes, it did all work out in the end but that was no way to handle my understandable and predictable confusion as to why the package was reported as "delivered" to a place I don't live.. She should have looked into how it worked herself, instead of leaving me to believe they didn't give a damn,I was out $600 and having to sort out what happened myself. If Melissa had said "I don't know what's happened with that, I'll look into it and get back to you." I wouldn't have made this post.
Last edited by Priya; 01-04-2018 at 04:01 PM.
#23
Glad you got your parts and shared a little information for the rest of us. Who knew, we do now.
Good luck with the install.
Good luck with the install.