Feel like a vendor is giving me the runaround (I NEED CARBON FIBER PARTS)
#1
Drifting
Thread Starter
Feel like a vendor is giving me the runaround (I NEED CARBON FIBER PARTS)
I ordered carbon fiber parts from a vendor here. I ordered a rear diffuser, fender extensions and stage 3 canards on Dec 20th, 2017. I was told 9 weeks to get my stuff. A couple weeks ago I asked if I can add to my order without delaying it and was told that as long as I add to my order a few weeks before the expected ship date that it would not delay my work order. I added fender vents and taillight bezels.
I contacted Anderson Composites to get an idea of how far out my work order is and they replied back saying they have "no order consisting of the C7 parts I listed.... The vendor may have ordered through one of our wholesale distributors, but we have no open orders with any of those accounts."
I contacted the vendor and they "contacted their wholesaler and was told all of my parts would arrive to me in 8 weeks".
So.....
Vendor says stuff will arrive and that due to confidentiality, Anderson Composites isn't allowed to say if they have an order from a wholesaler.
Anderson Composites says they have no order and even said they do not have an open order with any wholesaler for those parts.
I contacted Anderson Composites to get an idea of how far out my work order is and they replied back saying they have "no order consisting of the C7 parts I listed.... The vendor may have ordered through one of our wholesale distributors, but we have no open orders with any of those accounts."
I contacted the vendor and they "contacted their wholesaler and was told all of my parts would arrive to me in 8 weeks".
So.....
Vendor says stuff will arrive and that due to confidentiality, Anderson Composites isn't allowed to say if they have an order from a wholesaler.
Anderson Composites says they have no order and even said they do not have an open order with any wholesaler for those parts.
#3
Melting Slicks
Member Since: Feb 2009
Location: Dallas Georgia
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Their rear diffuser is on back order... Just as an FYI. I have had a few parts on order from both APR and Anderson since December. Most of the APR parts have arrived, save for one or two smaller items, and I'm still waiting on the Anderson rear diffuser.
#4
Drifting
Thread Starter
Can you PM me who you ordered through? Maybe they do have the orders and whoever emailed me at Anderson doesn't know what they're talking about.
#5
Supporting Vendor
Hey,
You can get them through us. No BS. You can contact Anderson right after you place the order with us and they can confirm your order.
I believe we spoke before you purchased the AC order.
Let us get it taken care of properly.
-Josh
You can get them through us. No BS. You can contact Anderson right after you place the order with us and they can confirm your order.
I believe we spoke before you purchased the AC order.
Let us get it taken care of properly.
-Josh
#6
Drifting
Thread Starter
Everything has been clarified... Anderson does have the order but it was put in yesterday (5 weeks late) but they have it... Looks like I'm waiting a long time either way.