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Disappointed Forgestar customer

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Old 02-23-2018, 03:17 PM
  #21  
EVRose
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Originally Posted by mcandrew67
I said that **** 7 posts ago
And I said it 8 posts ago so there!
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Old 02-23-2018, 03:21 PM
  #22  
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My friend got his set through a vendor here, maybe they are big enough to have some pull.

The silver lining is that between us we have one good pair of 18x9.5's.
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Old 02-23-2018, 03:28 PM
  #23  
STANG KILLA SS
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dang this sucks to see. as my first ever set of custom forgestars arrive tuesday.......
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Old 02-23-2018, 03:29 PM
  #24  
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A tip of the hat to both EVRose and mcandrew67, as both Eric and David got there first. However, I put it all together rather "succinctly," if I do say so myself.

j/k guys---you are both correct.
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Old 02-23-2018, 03:33 PM
  #25  
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Originally Posted by STANG KILLA SS
dang this sucks to see. as my first ever set of custom forgestars arrive tuesday.......
Just go over them with a fine toothcomb and run them on a balancing machine before putting any tires on them. If you do find something... good luck.
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Old 02-23-2018, 03:45 PM
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with that being said, my previous set of track wheels were OE wheels knock offs. 18x10.5 repros.
one of those arrived bent. didnt know it at the time. until 2 shops told me one was bent. i mounted many sets of tires on them and raced them for over a year. never felt any vibs even at 140.
now would have they been smoother not bent?, probly. but it was never a problem for me.

Last edited by STANG KILLA SS; 02-23-2018 at 08:18 PM.
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Old 02-23-2018, 03:49 PM
  #27  
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Originally Posted by Landru
Through no fault of your own, sounds like you're stuck holding the bag.
Man, I'd be so severely torqued-off I could spit rivets.

Checked for a way this wheel can be repaired/straightened?
FWIW once in a while a member reports hitting a pothole & bending a wheel.
Many times they're able to find an outfit who can fix it for a few bucks.
So, what's your next move?
......sadly

Clif
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Old 02-24-2018, 10:19 AM
  #28  
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Originally Posted by toeout
So you guys think it's the tire place that bent it?
No. I personally think it's highly unlikely that they bent the wheel. I think they arrived damaged from Forgestar, but that doesn't help you.

It sucks man, I hate that you're going through this. But unless you have the time and patience to fight with Forgestar, you're only other option is to get another set of wheels.

After this thread and seeing other issues with Forgestar (like extended build times and inconsistencies in the finish) I won't be a customer of theirs.
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Old 02-24-2018, 05:45 PM
  #29  
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At this point I have no leg to stand on to fight them. Too much time has passed since I received the wheels. I just wanted this thread to be a heads up to people who consider ordering Forgestar wheels. Assume the worst and have all the wheels checked out immediately even if you are not going to use them right away.

I will see if the wheel can be fixed or if I have to order another wheel from them.
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Old 02-24-2018, 05:53 PM
  #30  
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If the vendor will not replace, do the chargeback on your card. It’s business as usual between them and the manufacturer, as it should be between you and the seller. It’s not unfair, it just business.
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Old 02-24-2018, 05:57 PM
  #31  
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120 days is the time limit for the charge back with Visa.
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Old 02-24-2018, 06:34 PM
  #32  
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Running a code 53, the merchant can chargeback the manufacture for defefective merchandise, and up to & not to exceed 540 days after the transaction processing date, on said defective merchandise (that’s how many recalls get started). It’s up to the manufacture if they want to spend the time and effort to win at arbitration.
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Old 02-24-2018, 07:15 PM
  #33  
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Originally Posted by S.C. vette
Running a code 53, the merchant can chargeback the manufacture for defefective merchandise, and up to & not to exceed 540 days after the transaction processing date, on said defective merchandise (that’s how many recalls get started). It’s up to the manufacture if they want to spend the time and effort to win at arbitration.
Did not know that, thanks! I'll have to look into that.
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Old 02-24-2018, 07:54 PM
  #34  
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I'm sure you can find a good wheel repair shop in your area.
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Old 02-24-2018, 08:02 PM
  #35  
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Me I am about to order some wheels for my Dodge R/T Scat Pack... Not a Black wheel kinda guy. I plan to take pictures of the boxes and wheels when unpacked. Next I will put them on the car 1 at time and check the runout with dial indicator. If they are out of spec I will get video and send it to the seller. Plus I will use my CC.
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Old 02-24-2018, 08:32 PM
  #36  
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Definitely sucks. See if you can still do the charge back. If Forgestar's attitude is really "we quality check everything 100% and never make a single mistake," that would immediately disqualify them as a company I would every buy from.
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Old 02-24-2018, 08:34 PM
  #37  
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If you paid with a credit card see if they will help out...sometimes they cover stuff that you otherwise cannot get covered.
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To Disappointed Forgestar customer

Old 02-26-2018, 09:07 AM
  #38  
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Originally Posted by 1968swbbigblock
AORoads hit the nail on the head - anyone that works with custom wheels should know to chock them up in the machine and check them before ever mounting a tire.
I will do this the next time I buy some custom wheels.
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Old 09-16-2019, 08:33 PM
  #39  
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Default Do a charge back

Originally Posted by S.C. vette
If the vendor will not replace, do the chargeback on your card. It’s business as usual between them and the manufacturer, as it should be between you and the seller. It’s not unfair, it just business.
e

The vender u bought from should fight....for u.....id go to the tire place get get a letter of when they saw the rims in box take pictures of boxs and rims and sent it all and do a charge back

You paid good money dont just swllow
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Old 09-16-2019, 11:03 PM
  #40  
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Answering a post from a year and a half ago,
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