Willcox Customer Service
#1
Instructor
Thread Starter
Member Since: Nov 2012
Location: Sacramento CA - California
Posts: 164
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Willcox Customer Service
I threw a bunch of money at Willcox for carpet/deadner/seat belts/+misc earlier this week.
When I called Willcox this morning to get an update on the order the gentleman who answered (I should have gotten his name) was fantastically helpful and very friendly. I got all the info I needed and am very satisfied with the help received.
Thanks Willcox and the mysterious gentleman who works there on the phone!
When I called Willcox this morning to get an update on the order the gentleman who answered (I should have gotten his name) was fantastically helpful and very friendly. I got all the info I needed and am very satisfied with the help received.
Thanks Willcox and the mysterious gentleman who works there on the phone!
#2
Team Owner
Member Since: Jan 2007
Location: cookeville tennessee
Posts: 28,846
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ttt
I agree very good CO to do business with have done some big $$ in the past and will do so down the road.. Robert
#3
Former Vendor
Member Since: Aug 2006
Location: Jeffersonville Indiana 812-288-7103
Posts: 76,656
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St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
I threw a bunch of money at Willcox for carpet/deadner/seat belts/+misc earlier this week.
When I called Willcox this morning to get an update on the order the gentleman who answered (I should have gotten his name) was fantastically helpful and very friendly. I got all the info I needed and am very satisfied with the help received.
Thanks Willcox and the mysterious gentleman who works there on the phone!
When I called Willcox this morning to get an update on the order the gentleman who answered (I should have gotten his name) was fantastically helpful and very friendly. I got all the info I needed and am very satisfied with the help received.
Thanks Willcox and the mysterious gentleman who works there on the phone!
Wish I knew who it was, but glad they helped you.
Ernie
#4
Burning Brakes
Did my first order with Willcox and it was an easy experience once I got the hang of the website, etc.(my fault!).
Order arrived and is perfect. Great for a newbie to have a vendor he can rely on.
Thank-you, Willcox!
Order arrived and is perfect. Great for a newbie to have a vendor he can rely on.
Thank-you, Willcox!
#5
Instructor
Thread Starter
Member Since: Nov 2012
Location: Sacramento CA - California
Posts: 164
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15 Posts
@Willcox Corvette I had the distinct pleasure of talking to the same gentleman again today when I called to ask a question about my carpet shipment (Apparently they shipped to you instead of me so there is a bit of a delay, he's shipping it out today...)
The person I have spoken to twice now is Tommy. He was a great help and very friendly. He even double checked a previous order that was sent out to make sure I had everything I needed for my project. Thanks for hiring excellent people like him.
~Jason
The person I have spoken to twice now is Tommy. He was a great help and very friendly. He even double checked a previous order that was sent out to make sure I had everything I needed for my project. Thanks for hiring excellent people like him.
~Jason
#6
Former Vendor
Member Since: Aug 2006
Location: Jeffersonville Indiana 812-288-7103
Posts: 76,656
Received 1,813 Likes
on
1,458 Posts
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
@Willcox Corvette I had the distinct pleasure of talking to the same gentleman again today when I called to ask a question about my carpet shipment (Apparently they shipped to you instead of me so there is a bit of a delay, he's shipping it out today...)
The person I have spoken to twice now is Tommy. He was a great help and very friendly. He even double checked a previous order that was sent out to make sure I had everything I needed for my project. Thanks for hiring excellent people like him.
~Jason
The person I have spoken to twice now is Tommy. He was a great help and very friendly. He even double checked a previous order that was sent out to make sure I had everything I needed for my project. Thanks for hiring excellent people like him.
~Jason
I saw that ACC shipped us the last five shipments by mistake and normally they'd send them direct to the customer to avoid the shipping fee's.
All our carpet sets ship direct from them and for some bone headed reason they sent them all her the other day. They are going to refund us the outbound shipping and they are a great company to work with. I go all the way back with ACC to when it was Jack Holland's ACC and even broke, we'll I'd like to say bread @ Carlisle with him in the mid 70's, but it was actually Miller Lite Prop's to Robert for making such a fine beer.. (don't answer Robert lol... )
Ernie