RPI Design, what is going on?
Thread Starter
Le Mans Master
Joined: Jul 2001
Posts: 8,070
Likes: 315
From: Central Florida
RPI Design, what is going on?
I ordered a part from RPI Design for a new car I bought. I have not ordered anything from them since about 2017 when Don was still working from them. I since have not kept up to date on what is going on in the car world due to other life issues. So I order a part on 2 April which was an easy part to produce and still to this date I have received nothing even though I paid in full on line. Does anybody know what is going on with RPI?
Collin MacDonald
Collin MacDonald
Burning Brakes
Joined: Mar 2022
Posts: 1,089
Likes: 1,008
From: Hershey, PA
2025 C7 of the Year Finalist - Modified
2023 C7 of the Year Finalist - Modified
2022 C7 of the Year Finalist - Modified
I bought a painted engine cover from them over the winter months. Took a few months for it to arrive but that's what I expected. All of these companies that make/sell "custom" parts seem to takes months regardless of what they tell you.
Did you not even receive an initial purchase email?
Did you not even receive an initial purchase email?
Safety Car
Joined: Mar 2005
Posts: 4,448
Likes: 1,215
From: Fredonia WI
2025 Corvette of the Year Finalist - Unmodified
2024 C7 of the Year Winner - Unmodified
2023 C4 of the Year Finalist- Modified
2020 C4 of the Year Finalist - Modified
2019 C4 of Year Finalist (performance mods)
2018 C4 of Year Finalist
The last couple of times I purchased from RPI it took two months or so to get the items. I'm happy with their products but it does take a while ...
Instructor
Joined: Jul 2025
Posts: 204
Likes: 267
I will just add that communication is bad with them. I had to post in the forum following one of their post selling something to get their attention to reply my email to process my return.
Their product didn't fit correctly and after several weeks they asked me to send it back just to finish with a "it has been opened" and I had to pay extra to get it back to me so i can modify it myself to make it work.
Not sure if they really have makers here in the states.
I had originally planned to buy more things from them.
Not any more.
Their product didn't fit correctly and after several weeks they asked me to send it back just to finish with a "it has been opened" and I had to pay extra to get it back to me so i can modify it myself to make it work.
Not sure if they really have makers here in the states.
I had originally planned to buy more things from them.
Not any more.
Stick Shift Enthusiast
Joined: Oct 2005
Posts: 7,481
Likes: 2,660
From: Troy & Dearborn, Michigan
I think in general a lot of companies are terrible at communicating, the smaller they are the worse they are. Some of these vendors have historically been bad on Corvette Forum, but as other businesses have degraded service so have they.
I just think its a fact of the world we live in and its sucks.
I just think its a fact of the world we live in and its sucks.
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