Got me again!
08-29-2015, 09:21 PM
#1
Melting Slicks
Thread Starter
Got me again!
Decided to give Ecklers another shot and they messed up again. After two and a half weeks I finally get my order and it's the wrong part. I called at two weeks and only then the part was shipped.
It's my own fault, knew I shouldn't of ordered from Ecklers again! After what I went through here https://www.corvetteforum.com/forums...r-defects.html who knows how long this will take to resolve. LOL this is what I get for trying to save $5. I called to order the part form VBP and they no longer give forum discount so the part was $5 cheaper from ecklers because they had a free shipping deal. I asked VBP to price match their own product, but they wouldn't. I almost suspect VBP dragged their heels and messed up my order on purpose after they wouldn't price match because when I called ecklers they had to call VBP to get the part shipped. I've read a few bad things about VBP and have one of their products I'm not really happy with.
I'll never know who really dropped the ball and my receipt they mailed to me before my order clearly shows I ordered the correct part. I'll call them Monday and hopefully get the correct part shipped and some sort of compensation for time loss. Never tear apart your car in advance even if the tracking says it'll be there, now I gotta put it back together or wait who knows how long to drive it again.
Oh and I ordered the smart strut kit for my 86, they sent me one for a C3. I already have a Dragvette kit on my C3!
It's my own fault, knew I shouldn't of ordered from Ecklers again! After what I went through here https://www.corvetteforum.com/forums...r-defects.html who knows how long this will take to resolve. LOL this is what I get for trying to save $5. I called to order the part form VBP and they no longer give forum discount so the part was $5 cheaper from ecklers because they had a free shipping deal. I asked VBP to price match their own product, but they wouldn't. I almost suspect VBP dragged their heels and messed up my order on purpose after they wouldn't price match because when I called ecklers they had to call VBP to get the part shipped. I've read a few bad things about VBP and have one of their products I'm not really happy with.
I'll never know who really dropped the ball and my receipt they mailed to me before my order clearly shows I ordered the correct part. I'll call them Monday and hopefully get the correct part shipped and some sort of compensation for time loss. Never tear apart your car in advance even if the tracking says it'll be there, now I gotta put it back together or wait who knows how long to drive it again.
Oh and I ordered the smart strut kit for my 86, they sent me one for a C3. I already have a Dragvette kit on my C3!
08-31-2015, 09:04 AM
#3
Burning Brakes
Decided to give Ecklers another shot and they messed up again. After two and a half weeks I finally get my order and it's the wrong part. I called at two weeks and only then the part was shipped.
It's my own fault, knew I shouldn't of ordered from Ecklers again! After what I went through here https://www.corvetteforum.com/forums...r-defects.html who knows how long this will take to resolve. LOL this is what I get for trying to save $5. I called to order the part form VBP and they no longer give forum discount so the part was $5 cheaper from ecklers because they had a free shipping deal. I asked VBP to price match their own product, but they wouldn't. I almost suspect VBP dragged their heels and messed up my order on purpose after they wouldn't price match because when I called ecklers they had to call VBP to get the part shipped. I've read a few bad things about VBP and have one of their products I'm not really happy with.
I'll never know who really dropped the ball and my receipt they mailed to me before my order clearly shows I ordered the correct part. I'll call them Monday and hopefully get the correct part shipped and some sort of compensation for time loss. Never tear apart your car in advance even if the tracking says it'll be there, now I gotta put it back together or wait who knows how long to drive it again.
Oh and I ordered the smart strut kit for my 86, they sent me one for a C3. I already have a Dragvette kit on my C3!
It's my own fault, knew I shouldn't of ordered from Ecklers again! After what I went through here https://www.corvetteforum.com/forums...r-defects.html who knows how long this will take to resolve. LOL this is what I get for trying to save $5. I called to order the part form VBP and they no longer give forum discount so the part was $5 cheaper from ecklers because they had a free shipping deal. I asked VBP to price match their own product, but they wouldn't. I almost suspect VBP dragged their heels and messed up my order on purpose after they wouldn't price match because when I called ecklers they had to call VBP to get the part shipped. I've read a few bad things about VBP and have one of their products I'm not really happy with.
I'll never know who really dropped the ball and my receipt they mailed to me before my order clearly shows I ordered the correct part. I'll call them Monday and hopefully get the correct part shipped and some sort of compensation for time loss. Never tear apart your car in advance even if the tracking says it'll be there, now I gotta put it back together or wait who knows how long to drive it again.
Oh and I ordered the smart strut kit for my 86, they sent me one for a C3. I already have a Dragvette kit on my C3!
08-31-2015, 09:22 AM
#4
Melting Slicks
Thread Starter
I just called and sent a pic so your people could confirm I got the wrong part. I was hoping to get the correct part on the way, but I was told it would be 24-48hrs before someone contacts me. Your welcome to look, but I asked for a return & refund and I'm gonna order direct when I have those.
08-31-2015, 11:14 AM
#6
08-31-2015, 05:56 PM
#7
Decided to give Ecklers another shot and they messed up again. After two and a half weeks I finally get my order and it's the wrong part. I called at two weeks and only then the part was shipped.
It's my own fault, knew I shouldn't of ordered from Ecklers again! After what I went through here https://www.corvetteforum.com/forums...r-defects.html who knows how long this will take to resolve. LOL this is what I get for trying to save $5. I called to order the part form VBP and they no longer give forum discount so the part was $5 cheaper from ecklers because they had a free shipping deal. I asked VBP to price match their own product, but they wouldn't. I almost suspect VBP dragged their heels and messed up my order on purpose after they wouldn't price match because when I called ecklers they had to call VBP to get the part shipped. I've read a few bad things about VBP and have one of their products I'm not really happy with.
I'll never know who really dropped the ball and my receipt they mailed to me before my order clearly shows I ordered the correct part. I'll call them Monday and hopefully get the correct part shipped and some sort of compensation for time loss. Never tear apart your car in advance even if the tracking says it'll be there, now I gotta put it back together or wait who knows how long to drive it again.
Oh and I ordered the smart strut kit for my 86, they sent me one for a C3. I already have a Dragvette kit on my C3!
It's my own fault, knew I shouldn't of ordered from Ecklers again! After what I went through here https://www.corvetteforum.com/forums...r-defects.html who knows how long this will take to resolve. LOL this is what I get for trying to save $5. I called to order the part form VBP and they no longer give forum discount so the part was $5 cheaper from ecklers because they had a free shipping deal. I asked VBP to price match their own product, but they wouldn't. I almost suspect VBP dragged their heels and messed up my order on purpose after they wouldn't price match because when I called ecklers they had to call VBP to get the part shipped. I've read a few bad things about VBP and have one of their products I'm not really happy with.
I'll never know who really dropped the ball and my receipt they mailed to me before my order clearly shows I ordered the correct part. I'll call them Monday and hopefully get the correct part shipped and some sort of compensation for time loss. Never tear apart your car in advance even if the tracking says it'll be there, now I gotta put it back together or wait who knows how long to drive it again.
Oh and I ordered the smart strut kit for my 86, they sent me one for a C3. I already have a Dragvette kit on my C3!
09-01-2015, 07:24 PM
#8
Team Owner
I've had good and bad luck with BOTH of those people. Their products are good, if they would just get somebody that would read the damn order and fill it correctly. Latest cluster Fk from VB&P was a set of replacement bushings for one of their rear suspension kits. Half of the order was correct and the other half was for a C3 or something. Of course I didn't find out until I went to install them and they weren't the correct diameter.
Can't send them back because I cut lube groves into them to hold synthetic grease inside the sleeves. Now I've got a brand new set of modified bushings for a whatzit!
Can't send them back because I cut lube groves into them to hold synthetic grease inside the sleeves. Now I've got a brand new set of modified bushings for a whatzit!
09-01-2015, 08:55 PM
#10
I posted today on ECKLERS post on what happend today in G.M. history.
That there time would be better spent on getting orders right.
And recieved a infraction worth one point and removed my post.
For highjacking a thread.
Where can I find the rules so I do not get more points?
That there time would be better spent on getting orders right.
And recieved a infraction worth one point and removed my post.
For highjacking a thread.
Where can I find the rules so I do not get more points?
09-01-2015, 09:19 PM
#11
Team Owner
Member Since: Aug 2005
Location: Riverside County Southern California
Posts: 34,988
Received 501 Likes
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Co-winner 2020 C4 of the Year - Modified
2018 Corvette of Year Finalist
2017 C4 of Year
2016 C7 of Year Finalist
St. Jude Donor '09-'10-'11-'12-'13-'14-'15-'16-'17-'18-'19-'20
09-01-2015, 09:27 PM
#12
Race Director
Member Since: Feb 2002
Location: Compound in the Grove, Ga.
Posts: 11,329
Received 910 Likes
on
583 Posts
2020 C3 of the Year Finalist - Unmodified
2019 C4 of Year Finalist (performance mods)
2018 C4 of Year Finalist
2015 C4 of the Year Finalist
St. Jude Donor '16
2020 C3 of the Year Finalist - Unmodified
Such a shame back in the mid 70's to late 80's they were the best 
09-01-2015, 10:58 PM
#13
Melting Slicks
Thread Starter
I understand sometimes it's not the merchants fault because for parts like the kit I ordered, they just place an order for you. Still I bought the part from them so I paid them for a service and don't feel that service was good enough. Even if VBP sent me the wrong part if I ordered direct, I'm sure it would have been here sooner.
Whole mess makes me wanna just get some DRM camber brackets and banski rods or make my own even if it cost more.
Still it's the trend these days, quantity not quality and cut resources from the bottom to fatten the top few.
Whole mess makes me wanna just get some DRM camber brackets and banski rods or make my own even if it cost more.
Still it's the trend these days, quantity not quality and cut resources from the bottom to fatten the top few.
09-01-2015, 11:08 PM
#14
I posted today on ECKLERS post on what happend today in G.M. history.
That there time would be better spent on getting orders right.
And recieved a infraction worth one point and removed my post.
For highjacking a thread.
Where can I find the rules so I do not get more points?
That there time would be better spent on getting orders right.
And recieved a infraction worth one point and removed my post.
For highjacking a thread.
Where can I find the rules so I do not get more points?
09-02-2015, 09:53 AM
#16
Thank you I found it. 
But still don't understand how I highjacked a thread by suggesting that thier time would be better spent getting orders right.
Instead they have time to post triva and report my (highjacking) immediately.
But when they mess up a order they tell you it will take 24 to 48 hours just to answer you.
But still don't understand how I highjacked a thread by suggesting that thier time would be better spent getting orders right.
Instead they have time to post triva and report my (highjacking) immediately.
But when they mess up a order they tell you it will take 24 to 48 hours just to answer you.
Last edited by antfarmer2; 09-02-2015 at 09:57 AM.
09-02-2015, 10:28 AM
#17
Burning Brakes
Decided to give Ecklers another shot and they messed up again. After two and a half weeks I finally get my order and it's the wrong part. I called at two weeks and only then the part was shipped.
It's my own fault, knew I shouldn't of ordered from Ecklers again! After what I went through here https://www.corvetteforum.com/forums...r-defects.html who knows how long this will take to resolve. LOL this is what I get for trying to save $5. I called to order the part form VBP and they no longer give forum discount so the part was $5 cheaper from ecklers because they had a free shipping deal. I asked VBP to price match their own product, but they wouldn't. I almost suspect VBP dragged their heels and messed up my order on purpose after they wouldn't price match because when I called ecklers they had to call VBP to get the part shipped. I've read a few bad things about VBP and have one of their products I'm not really happy with.
I'll never know who really dropped the ball and my receipt they mailed to me before my order clearly shows I ordered the correct part. I'll call them Monday and hopefully get the correct part shipped and some sort of compensation for time loss. Never tear apart your car in advance even if the tracking says it'll be there, now I gotta put it back together or wait who knows how long to drive it again.
Oh and I ordered the smart strut kit for my 86, they sent me one for a C3. I already have a Dragvette kit on my C3!
It's my own fault, knew I shouldn't of ordered from Ecklers again! After what I went through here https://www.corvetteforum.com/forums...r-defects.html who knows how long this will take to resolve. LOL this is what I get for trying to save $5. I called to order the part form VBP and they no longer give forum discount so the part was $5 cheaper from ecklers because they had a free shipping deal. I asked VBP to price match their own product, but they wouldn't. I almost suspect VBP dragged their heels and messed up my order on purpose after they wouldn't price match because when I called ecklers they had to call VBP to get the part shipped. I've read a few bad things about VBP and have one of their products I'm not really happy with.
I'll never know who really dropped the ball and my receipt they mailed to me before my order clearly shows I ordered the correct part. I'll call them Monday and hopefully get the correct part shipped and some sort of compensation for time loss. Never tear apart your car in advance even if the tracking says it'll be there, now I gotta put it back together or wait who knows how long to drive it again.
Oh and I ordered the smart strut kit for my 86, they sent me one for a C3. I already have a Dragvette kit on my C3!
Thank you I found it.
But still don't understand how I highjacked a thread by suggesting that thier time would be better spent getting orders right.
Instead they have time to post triva and report my (highjacking) immediately.
But when they mess up a order they tell you it will take 24 to 48 hours just to answer you.
But still don't understand how I highjacked a thread by suggesting that thier time would be better spent getting orders right.
Instead they have time to post triva and report my (highjacking) immediately.
But when they mess up a order they tell you it will take 24 to 48 hours just to answer you.
09-02-2015, 10:32 AM
#18
09-02-2015, 03:51 PM
#19
Melting Slicks
Thread Starter
Well been over 48hrs and I'm bout to get cleaned up n crash for awhile so if they do call or email it'll have to wait till tomorrow.
09-03-2015, 01:10 AM
#20
Melting Slicks
Thread Starter
No missed calls, messages or email, I'll call this coming morning.