Convertible Headliner Ripping on 2011 C6, 3rd time!
12-22-2011, 06:38 PM
#22
Update: 11-21-2011, Service Mgr called and said the part is in, appointment made for 11-28 to have it repaired at the top shop, loaner car scheduled, etc. When asked what would be done to keep the problem from happening again he said he has in his possession a lengthy bulletin/guide regarding the top and all of its intricacies. I hope this works.
Justin, Chevrolet Customer Service.
12-22-2011, 06:48 PM
#23
Drifting
Thread Starter
Justin - I posted the wrong date...off by a month, sorry about that! Thank you for checking though. I'm going to go back and correct it....I have an appointment for *12-28-11*...as in next week....So, will keep you posted. It took right at 3 months for the top to rip again, so I should know by March 2012, which will be just under a year...and the 4th time...hopefully there will *not* be a 4th time...fingers crossed.
12-23-2011, 05:48 AM
#26
Melting Slicks
Member Since: Jul 2007
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I had the same problem on my '08. I have a manual top and I got the liner replaced by chevrolet via a local shopalso. The shop workers put a couple of minor but noticeable scratches on my paint. And they kept my car for about 4 days. And to top it all off, the thing ripped again not too long after.
There are remedies to prevent it, some people shave the corners of that joint so the point wont catch the fabric. Or you can iron on a black canvas patch where the hole is and the sharp corner wont grab it. Or be like me and leave it alone and just monitor/correct it when operating the top.
I made a thread on this a while back, let me find it and post it up here... It has some owners who show how to remedy the problem.
http://forums.corvetteforum.com/c6-c...liner-rip.html
There are remedies to prevent it, some people shave the corners of that joint so the point wont catch the fabric. Or you can iron on a black canvas patch where the hole is and the sharp corner wont grab it. Or be like me and leave it alone and just monitor/correct it when operating the top.
I made a thread on this a while back, let me find it and post it up here... It has some owners who show how to remedy the problem.
http://forums.corvetteforum.com/c6-c...liner-rip.html
Last edited by pTr73; 12-23-2011 at 05:51 AM.
01-03-2012, 12:16 PM
#28
Drifting
Thread Starter
UPDATE:
Took the car to the dealer on December 28, 2011, appointment scheduled for that date, got a nice loaner. Picked up the fixed car on December 30, 2011. Service manager said that many adjustments were made. Oh, they hand washed it too, nice touch.
pTr73 - yes, thank you for posting the thread, I participated in it late in the game. I'm not going to make any mods to it - I'd rather just let the dealer handle it. Now, if I was going to keep the car out of warranty, that would be a different thing. BTW - this is the 3rd fix...so, time number 4 and I will insist that GM fix it...I believe that is the next step in the Texas Lemon Law...not that I want to go down that road, fingers crossed that their fix will work. I really do like the car.
Took the car to the dealer on December 28, 2011, appointment scheduled for that date, got a nice loaner. Picked up the fixed car on December 30, 2011. Service manager said that many adjustments were made. Oh, they hand washed it too, nice touch.
pTr73 - yes, thank you for posting the thread, I participated in it late in the game. I'm not going to make any mods to it - I'd rather just let the dealer handle it. Now, if I was going to keep the car out of warranty, that would be a different thing. BTW - this is the 3rd fix...so, time number 4 and I will insist that GM fix it...I believe that is the next step in the Texas Lemon Law...not that I want to go down that road, fingers crossed that their fix will work. I really do like the car.
01-03-2012, 02:03 PM
#29
Just a little update on the Lemon law, if you thinking that was an out. When I bought my 2010 there was a 500.00 discount added in at the time. It also voided you from the lemon law if you signed it. No worries , my top was fixed proper the first time. I went all summer and no issues. Good luck with your top.
01-04-2012, 10:12 AM
#30
Captain Buddha,
I'm sorry to hear you're having problems with your car. However, I'm glad everything worked out for you at the dealership. Let us know if you have any further problems.
Chevrolet Customer Service,
Justin
I'm sorry to hear you're having problems with your car. However, I'm glad everything worked out for you at the dealership. Let us know if you have any further problems.
Chevrolet Customer Service,
Justin
UPDATE:
Took the car to the dealer on December 28, 2011, appointment scheduled for that date, got a nice loaner. Picked up the fixed car on December 30, 2011. Service manager said that many adjustments were made. Oh, they hand washed it too, nice touch.
pTr73 - yes, thank you for posting the thread, I participated in it late in the game. I'm not going to make any mods to it - I'd rather just let the dealer handle it. Now, if I was going to keep the car out of warranty, that would be a different thing. BTW - this is the 3rd fix...so, time number 4 and I will insist that GM fix it...I believe that is the next step in the Texas Lemon Law...not that I want to go down that road, fingers crossed that their fix will work. I really do like the car.
Took the car to the dealer on December 28, 2011, appointment scheduled for that date, got a nice loaner. Picked up the fixed car on December 30, 2011. Service manager said that many adjustments were made. Oh, they hand washed it too, nice touch.
pTr73 - yes, thank you for posting the thread, I participated in it late in the game. I'm not going to make any mods to it - I'd rather just let the dealer handle it. Now, if I was going to keep the car out of warranty, that would be a different thing. BTW - this is the 3rd fix...so, time number 4 and I will insist that GM fix it...I believe that is the next step in the Texas Lemon Law...not that I want to go down that road, fingers crossed that their fix will work. I really do like the car.
01-04-2012, 12:09 PM
#32
Melting Slicks
Member Since: Jul 2007
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I had my top fixed via a local shop from a dealer. It torn again not too long after it was fixed. I think the problem lies in when the top is being lifted up, it flexes making the fabric grab a corner of the plastic molding near the hinges. I didnt get it fixed a second time fearing it would only rip again. The top hinges itself should have been re-designed. I noticed this happens more to manual tops than auto tops since the auto top is lifted evenly. When I pull my top up I try to grab the center of it as I lift to avoid it flexing to one side where the fabric can grab. I am not dissatisfied with my car, and honestly I am glad this is my only problem instead of some power or drivetrain mess! I hope GM rectifies this minor glitch in future vert models.
Thanks
01-04-2012, 12:10 PM
#33
Melting Slicks
Member Since: Jul 2007
Location: The Lost Borough, NYC
Posts: 2,027
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UPDATE:
Took the car to the dealer on December 28, 2011, appointment scheduled for that date, got a nice loaner. Picked up the fixed car on December 30, 2011. Service manager said that many adjustments were made. Oh, they hand washed it too, nice touch.
pTr73 - yes, thank you for posting the thread, I participated in it late in the game. I'm not going to make any mods to it - I'd rather just let the dealer handle it. Now, if I was going to keep the car out of warranty, that would be a different thing. BTW - this is the 3rd fix...so, time number 4 and I will insist that GM fix it...I believe that is the next step in the Texas Lemon Law...not that I want to go down that road, fingers crossed that their fix will work. I really do like the car.
Took the car to the dealer on December 28, 2011, appointment scheduled for that date, got a nice loaner. Picked up the fixed car on December 30, 2011. Service manager said that many adjustments were made. Oh, they hand washed it too, nice touch.
pTr73 - yes, thank you for posting the thread, I participated in it late in the game. I'm not going to make any mods to it - I'd rather just let the dealer handle it. Now, if I was going to keep the car out of warranty, that would be a different thing. BTW - this is the 3rd fix...so, time number 4 and I will insist that GM fix it...I believe that is the next step in the Texas Lemon Law...not that I want to go down that road, fingers crossed that their fix will work. I really do like the car.
01-08-2012, 03:03 PM
#34
Hello,
I had my top fixed via a local shop from a dealer. It torn again not too long after it was fixed. I think the problem lies in when the top is being lifted up, it flexes making the fabric grab a corner of the plastic molding near the hinges. I didnt get it fixed a second time fearing it would only rip again. The top hinges itself should have been re-designed. I noticed this happens more to manual tops than auto tops since the auto top is lifted evenly. When I pull my top up I try to grab the center of it as I lift to avoid it flexing to one side where the fabric can grab. I am not dissatisfied with my car, and honestly I am glad this is my only problem instead of some power or drivetrain mess! I hope GM rectifies this minor glitch in future vert models.
Thanks
I had my top fixed via a local shop from a dealer. It torn again not too long after it was fixed. I think the problem lies in when the top is being lifted up, it flexes making the fabric grab a corner of the plastic molding near the hinges. I didnt get it fixed a second time fearing it would only rip again. The top hinges itself should have been re-designed. I noticed this happens more to manual tops than auto tops since the auto top is lifted evenly. When I pull my top up I try to grab the center of it as I lift to avoid it flexing to one side where the fabric can grab. I am not dissatisfied with my car, and honestly I am glad this is my only problem instead of some power or drivetrain mess! I hope GM rectifies this minor glitch in future vert models.
Thanks
Tricia, Chevrolet Customer Service.
02-02-2012, 04:32 PM
#35
Drifting
Thread Starter
***UPDATED***
4th occurrence, Wednesday, February 2, 2012, ~7K miles: Putting the top up after getting to work this morning, caught/ripped again! Calling the Texas DMV Lemon Law Hotline to explore my options.
I'm pretty sure that after FOUR times a reasonable person can draw these conclusions:
#1 - the dealer/convertible top shop is incompetent and does not have a clue how to fix it permanently (I do not think this is the case, but apparently they have *not* been able to fix it correctly/permanently).
#2 - the vehicle's convertible top/headliner mechanism is defective and cannot be fixed. (this is what I believe it is).
#3 - I am a complete idiot and do *not* know how to operate a power convertible top (hey, it's idiot-proof, right? LOL).
So, who has experience with the Lemon Law, especially in Texas? Trying to figure out my options. Replacement? Stay with a convertible? Go with a coupe? Gotta do some thinking/research.
4th occurrence, Wednesday, February 2, 2012, ~7K miles: Putting the top up after getting to work this morning, caught/ripped again! Calling the Texas DMV Lemon Law Hotline to explore my options.
I'm pretty sure that after FOUR times a reasonable person can draw these conclusions:
#1 - the dealer/convertible top shop is incompetent and does not have a clue how to fix it permanently (I do not think this is the case, but apparently they have *not* been able to fix it correctly/permanently).
#2 - the vehicle's convertible top/headliner mechanism is defective and cannot be fixed. (this is what I believe it is).
#3 - I am a complete idiot and do *not* know how to operate a power convertible top (hey, it's idiot-proof, right? LOL).
So, who has experience with the Lemon Law, especially in Texas? Trying to figure out my options. Replacement? Stay with a convertible? Go with a coupe? Gotta do some thinking/research.
02-02-2012, 05:23 PM
#36
Burning Brakes
When we first purchased our 2011 vert the right side of the top snagged on the plactic runners at the top. This was simular to catching a piece of clothing on something and pulling out a couple of threads. I cut the pulled threads and took sandpaper and smoothed off the runners on both sides. The runners appeared to have very sharp rough edges on them and the sanding took care of it. Have not had any more problems since then and have used the power top a lot.
02-02-2012, 06:33 PM
#37
Team Owner
Reminds me of my BMW 328 experience...freakin top would get stuck between up and down ...they fixed it 3-4 times before we got rid of the car....what a PITA
02-02-2012, 07:37 PM
#38
Drifting
Thread Starter
Justin,
I have sent you a PM on this as well. I been in touch with Chevy Customer Service via phone, the person contacted the dealership but it was after hours, a message was left and the person from Chevy Customer Service said he will call me tomorrow with a resolution. Here's the case #71-1035591343. I appreciate any and all help.
I have also talked to the Texas DMV regarding the Lemon Law and my situation, they tell me I have a case based on the info that I gave them. I would rather not go down that road (but I have started to fill out the paperwork/forms just in case), it would be better for all involved if this could be resolved without resorting to that.
02-06-2012, 02:25 AM
#39
Drifting
Thread Starter
Well, problem solved, traded vehicle in, didn't feel like dealing with it any more, it's still under warranty anyway. Upgraded to a coupe...a 2012 GS Centennial 3lt 6mn and I've gotta tell ya...woo hoo!
02-06-2012, 07:41 AM
#40
I'm glad your issue is gone. Sad you had to get to this end. I'm a die hard vert man. My headliner fix worked the first time and two years later I have not had a repeat. Enjoy the coupe.