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9980HD Update

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Old Oct 15, 2011 | 02:26 PM
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Default 9980HD Update

Is anyone having problems with the radio recognizing the update? I've 2 different size USB drives and the UPDATE button is still shaded out. Any suggestions would be greatly appreciated!
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Old Oct 17, 2011 | 03:21 PM
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Default Update

Ttoi,
I would just pop over to the dealership. Most likely it just needs to be updated/reset. However, could be a result of several other issues as well. Let me know if you'd like me to setup and appointment or locate a dealership for you.

Chevrolet Customer Service,
Justin
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Old Oct 17, 2011 | 08:35 PM
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Just did mine a couple weeks ago. Make sure your unit is in "stand by" mode when you update the firmware.

Good luck.
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Old Sep 26, 2012 | 03:15 PM
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I have one of these 9980 hd I hate it with a passion, maybe it needs an update can some body run me through the way to do it . Thanks Ron
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Old Sep 29, 2012 | 02:21 PM
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Call Dennis at double d mods
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Old Sep 30, 2012 | 10:18 AM
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Default

Originally Posted by Chevy Cust Svc
Ttoi,
I would just pop over to the dealership. Most likely it just needs to be updated/reset. However, could be a result of several other issues as well. Let me know if you'd like me to setup and appointment or locate a dealership for you.

Chevrolet Customer Service,
Justin
Right... because your local Chevy dealer knows all about updating aftermarket audio equipment.

Attention to details... kinda important.
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Old Sep 30, 2012 | 10:38 AM
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Originally Posted by Fasthotrod
Right... because your local Chevy dealer knows all about updating aftermarket audio equipment.

Attention to details... kinda important.
just what i was thinking
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Old Oct 1, 2012 | 08:35 AM
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I thought about calling Dennis , but was thinking he may be too busy for piddly stuff , I'll try and figure it out.
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Old Oct 16, 2012 | 11:56 AM
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HAHAHA funny take it to a GM dealer I don't even go there with my GM cars , let alone a radio
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Old Oct 16, 2012 | 03:21 PM
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Default Kenwood Software Update

When I did an update last month on my 6990HD I included a MP3 file on the USB drive. Including at least one music file was recommended in an earlier thread, that I can't find right now, it worked for me.

I don't know why that would help and I didn't try the update without a music file but I was successful and its easy to try.
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