9980HD Update

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Oct 15, 2011 | 02:26 PM

Ttoi

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Joined: Mar 2011

Posts: 91

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9980HD Update

Is anyone having problems with the radio recognizing the update? I've 2 different size USB drives and the UPDATE button is still shaded out. Any suggestions would be greatly appreciated!

Oct 17, 2011 | 03:21 PM

Chevy Cust Svc

Race Director

Joined: Mar 2010

Posts: 16,012

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Update

Ttoi,
I would just pop over to the dealership. Most likely it just needs to be updated/reset. However, could be a result of several other issues as well. Let me know if you'd like me to setup and appointment or locate a dealership for you.

Chevrolet Customer Service,
Justin

Oct 17, 2011 | 08:35 PM

FerrisB

Advanced

Joined: Jan 2011

Posts: 51

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Just did mine a couple weeks ago. Make sure your unit is in "stand by" mode when you update the firmware.

Good luck.

Sep 26, 2012 | 03:15 PM

RonR80

Melting Slicks

Joined: Apr 2008

Posts: 2,625

Likes: 242

From: Russell Ontario

St. Jude Donor '09

I have one of these 9980 hd I hate it with a passion, maybe it needs an update can some body run me through the way to do it . Thanks Ron

Sep 29, 2012 | 02:21 PM

ch47d1sg

Pro

Joined: Mar 2009

Posts: 701

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From: Trophy Club TX

Call Dennis at double d mods

Sep 30, 2012 | 10:18 AM

Fasthotrod

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Joined: Mar 2004

Posts: 2,149

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From: NCCO Oklahoma

Quote:

Originally Posted by Chevy Cust Svc

Right... because your local Chevy dealer knows all about updating aftermarket audio equipment.

Attention to details... kinda important.

Sep 30, 2012 | 10:38 AM

pentavolvo

Le Mans Master

Joined: Nov 2004

Posts: 8,718

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From: Dyer IN

Cruise-In IX Veteran

Quote:

Originally Posted by Fasthotrod

Right... because your local Chevy dealer knows all about updating aftermarket audio equipment.

Attention to details... kinda important.

just what i was thinking

Oct 1, 2012 | 08:35 AM

RonR80

Melting Slicks

Joined: Apr 2008

Posts: 2,625

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From: Russell Ontario

St. Jude Donor '09

I thought about calling Dennis , but was thinking he may be too busy for piddly stuff , I'll try and figure it out.

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Oct 16, 2012 | 11:56 AM

RonR80

Melting Slicks

Joined: Apr 2008

Posts: 2,625

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From: Russell Ontario

St. Jude Donor '09

HAHAHA funny take it to a GM dealer I don't even go there with my GM cars , let alone a radio

Oct 16, 2012 | 03:21 PM

#10

rossz06

Intermediate

Joined: Jun 2003

Posts: 33

Likes: 3

From: Keller TX

Kenwood Software Update

When I did an update last month on my 6990HD I included a MP3 file on the USB drive. Including at least one music file was recommended in an earlier thread, that I can't find right now, it worked for me.

I don't know why that would help and I didn't try the update without a music file but I was successful and its easy to try.

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