Kenwood DNX 690HD error message when changing splash screen

I used the Hold menu + Tel and then press the reset button. the unit shut off and then rebooted to the add a image screen where the Kenwood splash screen image resides. I pressed the OEM line and it brought up the bmp thumb nail and a blank thumbnail from my flash drive. I selected the visual thumbnail and it placed the file name on a line and then selected enter... it started to write because it said writing.. then after 2 seconds it said error. I've been doing this all day..
New flash drive.
I've tried about 6 different bmp files, and all show error. I'm thinking this New unit might have a different format. I used two different flash drive both were different manufacturers, and both were new.
Thank for any thoughts.. Kenwood is no help at this point. Dennis is also trying to debug this issue.
Bill aka ET
This is what IM trying to load although this is a JPEG, I converted this to a BMP with Photoshop then put it on the flash drive
http://www.kenwoodusa.com/Car_Entert...ation/DNX690HD
Click on the Manuals tab...
Last edited by tbar1963; Mar 26, 2013 at 07:56 AM.








...Just ordered the exact same unit from Dennis...plus now I have ..Borrowed..( stolen ) that image from you...Thanks..Tom