Corvette Central
Thread Starter
Heel & Toe
Joined: Oct 1999
Posts: 15
Likes: 0
From: Longreach QLD
Corvette Central
I am having trouble getting anyone at Corvette Central to answer my emails. I have always been happy with their service in the past but they refuse to answer my emails about an order I placed on 27th October that hasn't been shipped yet. I have emailed them twice and have had no response. Anybody else having any problems? :confused: :confused:
John Douyere
http://www1.tpg.com.au/users/jdouyer/corvette/
John Douyere
http://www1.tpg.com.au/users/jdouyer/corvette/
Melting Slicks
Joined: Jun 2001
Posts: 2,334
Likes: 2
From: San Clemente Ca.
Re: Corvette Central (jdouyer)
I quit using them about 2 yrs ago.
Same thing," yea-we have it in stock."
Place the order....... and wait.
Oct? your parts are out of stock.
I have had good luck with Paragon, they replaced CC
at my house. CC used to be the best! IMHO, But now they, well.... :U
Lic's is good also, but their catalog is hard to read (for me) and their prices see a tad higher. But they do have those hard to get parts!
Zip is very quick also. But Paragon gets my vote today.
I would cancel my order with CC and give them a call.
Also, Paragon makes lots of the parts everyone else sells.
Same thing," yea-we have it in stock."
Place the order....... and wait.
Oct? your parts are out of stock.
I have had good luck with Paragon, they replaced CC
at my house. CC used to be the best! IMHO, But now they, well.... :U
Lic's is good also, but their catalog is hard to read (for me) and their prices see a tad higher. But they do have those hard to get parts!
Zip is very quick also. But Paragon gets my vote today.
I would cancel my order with CC and give them a call.
Also, Paragon makes lots of the parts everyone else sells.
Melting Slicks
Joined: Mar 2001
Posts: 2,145
Likes: 340
From: Just About 40 Min's from NYC
Re: Corvette Central (jdouyer)
John if you cant call them please e mail me if you would like for me to attempt to call on them to ask the the status of your order and then I will email you there responce some time a phone call or a visit works better then e mails I would be more then happey to help out as I can thanks larry e mail me if you would like me to call them :chevy
Pro
Joined: Mar 2001
Posts: 573
Likes: 6
From: Gold Coast Queensland Australia
Re: Corvette Central (jdouyer)
JDOUYER,
Like many on this forum, I was reluctant to use CC again after the debarcle when they were re-locating but as they sent me a discount voucher after that time I decided to use them again for a small order to see if they had picked up their game.
The parcel was sent without problem as have subsequent orders so I am again buying from them as well as a few other vendors but, I have found it almost useless to use e-mail as it usually takes a couple of weeks to get a reply so I have found that calling direct has had much better results.
I now call and ask if the items ordered are in stock or if they will be on backorder. If told that they are on back order then I don't order, and check the other vendors.
So my advise is to do as I, deal direct by phone and don't order if not in stock.
Forget on-line and e-mail cause you can't win an argument with a computer!
Good Luck, Mark.
Like many on this forum, I was reluctant to use CC again after the debarcle when they were re-locating but as they sent me a discount voucher after that time I decided to use them again for a small order to see if they had picked up their game.
The parcel was sent without problem as have subsequent orders so I am again buying from them as well as a few other vendors but, I have found it almost useless to use e-mail as it usually takes a couple of weeks to get a reply so I have found that calling direct has had much better results.
I now call and ask if the items ordered are in stock or if they will be on backorder. If told that they are on back order then I don't order, and check the other vendors.
So my advise is to do as I, deal direct by phone and don't order if not in stock.
Forget on-line and e-mail cause you can't win an argument with a computer!
Good Luck, Mark.
Melting Slicks
Joined: Aug 1999
Posts: 2,848
Likes: 3
From: Atlanta, Ga, Fulton
Re: Corvette Central (magicv8)
I used them a fair amount in the past but finally gave up. Must have asked 2 or 3 times for a new catalog that never came. Just will NOT beg a company to help me so I can spend money doing business with them. ZIP has been great and has gotten all my business since CC pissed me off.
Racer
Joined: Dec 2001
Posts: 251
Likes: 0
From: Cincinnati Ohio
Re: Corvette Central (jdouyer)
I had the same trouble with the CC guys. I ended up finally sending them a letter on my lawyers stationary to cancel the order and have my money refunded. even that took longer than it should. It turned out I had a good corvette parts dealer local to cincy, so now I get to see what im buying.
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Racer
Joined: Jul 2001
Posts: 329
Likes: 0
From: Lebanon PA
Re: Corvette Central (jdouyer)
....Join the club....my back orders were back ordered on my back back orders...I canceled my order....That was a few month ago...Last week I tried another order only because I couldn't find the part in any other catalog....I asked the question....Is it in stock??Sorry sir.... it's not...FORGET IT was my reply...found the part on e-Bay...
:seeya Save :seeya That :seeya Wave :seeya
:seeya Save :seeya That :seeya Wave :seeya
Drifting
Joined: Oct 2000
Posts: 1,642
Likes: 0
From: Boerne Texas
Re: Corvette Central (jdouyer)
:rolleyes: :rolleyes:
Well, I hadn't ordered anything from them for about 2 years, but combined an order just after Christmas....not certain why...I guess their catalog was just lying around at the time of my impulse. At the same time, I put in a different order from LIC for different stuff. I got the LIC stuff two days ago....all intact, as usual from those folks. Today, I received 30% of the CC order....the remainder being backordered.... :U Oh well, I should have known. At least, they only charged me for what they sent. Nothing is time-critical, so I will wait a couple of weeks before canceling. I gots to take responsibility for my own stupid actions!! If it doesn't come within two weeks, that will be forever it for that bunch. :yesnod:
I wonder if any of these parts houses have anyone checking into these forums????? If not; they most certainly should!
*************
*************
Jeff
Ô66. Modified L72
ÒThe Silver BeastÓ
Keep on :flag :flag :seeya
Well, I hadn't ordered anything from them for about 2 years, but combined an order just after Christmas....not certain why...I guess their catalog was just lying around at the time of my impulse. At the same time, I put in a different order from LIC for different stuff. I got the LIC stuff two days ago....all intact, as usual from those folks. Today, I received 30% of the CC order....the remainder being backordered.... :U Oh well, I should have known. At least, they only charged me for what they sent. Nothing is time-critical, so I will wait a couple of weeks before canceling. I gots to take responsibility for my own stupid actions!! If it doesn't come within two weeks, that will be forever it for that bunch. :yesnod:
I wonder if any of these parts houses have anyone checking into these forums????? If not; they most certainly should!
*************
*************
Jeff
Ô66. Modified L72
ÒThe Silver BeastÓ
Keep on :flag :flag :seeya
Burning Brakes
Joined: Mar 2001
Posts: 995
Likes: 0
From: Alhambra CA
Re: Corvette Central (Blkblt)
Do what I did several times...
E-mail them and tell them what's being said on the net.
They have a contact e-mail address on their site
They sent me several messages explaining their problem. This was during their move.. I didn't even have a pending order with them at the time.
I thought that all was well with them now, but from what is being said here, I guess not..
Too bad they used to be better about shipping on time, and I was usually pleased with what they sent.
I was about to order quite a few items maybe I should look elsewhere.
Maybe if we all send them a little "Heat" they will get the message and clean up their act..
Can't hurt, the net is a very powerful tool
Tony
E-mail them and tell them what's being said on the net.
They have a contact e-mail address on their site
They sent me several messages explaining their problem. This was during their move.. I didn't even have a pending order with them at the time.
I thought that all was well with them now, but from what is being said here, I guess not..
Too bad they used to be better about shipping on time, and I was usually pleased with what they sent.
I was about to order quite a few items maybe I should look elsewhere.
Maybe if we all send them a little "Heat" they will get the message and clean up their act..
Can't hurt, the net is a very powerful tool
Tony
Drifting
Joined: Oct 2000
Posts: 1,642
Likes: 0
From: Boerne Texas
Re: Corvette Central (pittsaj)
Tony: "Do what I did several times...
E-mail them and tell them what's being said on the net."
_____________________
Interestingly, I did that very thing yesterday. I haven't received a response however. I will post it if I do get a response.
***********
Jeff
:cheers:
E-mail them and tell them what's being said on the net."
_____________________
Interestingly, I did that very thing yesterday. I haven't received a response however. I will post it if I do get a response.
***********
Jeff
:cheers:
Melting Slicks
Joined: Dec 2001
Posts: 2,486
Likes: 94
From: Southgate Michigan
Re: Corvette Central (jdouyer)
O.K. On Monday, I ordered two items from them,it is Thursday and I have them. By the way, the girl that took my call sounds real nice...what were they?
The scale models of the 283, 427,and LS1 engines.And the scale model of the 327 w/Rochester injection. I'm going to play with them tonight.
The scale models of the 283, 427,and LS1 engines.And the scale model of the 327 w/Rochester injection. I'm going to play with them tonight.
Racer
Joined: Jul 2001
Posts: 329
Likes: 0
From: Lebanon PA
Re: Corvette Central (jdouyer)
....Weasel...Try to order a part for a real car and see what ya get????I have a model of a 427 I play with also...can't afford a real BB.
:seeya Save :seeya That :seeya Wave :seeya :flag
:seeya Save :seeya That :seeya Wave :seeya :flag
