Borgeson Problem, looking for recommendations
I'm putting a Borgeson steering box in my 1964 Corvette. It is a driver street car (non-original, semi resto-mod, not looking for NCRS competition). I was hoping someone could help me with the (incredibly frustrating) problems I'm having with my Borgeson steering box installation (part #800108)...
http://www.borgeson.com/xcart/produc...productid=1520
Upon initial installation, I noticed the steering box shaft was not on the same plane as the steering column shaft. In fact, it really wasn't even close. I figured I had two ways to help it in the right direction- shim the box, or open up the firewall aperture. Not wanting to shim the box, I first opened up the firewall aperture about 1/8" (the hole is covered anyway so a little relief will never even be seen). It did help it in the right direction, but not nearly enough. My frame was straightened by a well-known Corvette frame fixer with a good jig that has been used hundreds of times. I figured it was safe to assume my frame is straight and that is not the problem. Thus I threw out the steering box shim idea (plus it just looks so Mickey Mouse).
Only upon removing the box and comparing it to my original box did I discover the problem...
First things first- I could probably use a U joint (as they allow me to make up for the terrible steering angle I'm experiencing) in place of the supplied rag joint but:
1. I don't feel like I should have to. Borgeson supplied the rag joint and thus I feel like it should work (I mean, they do test and R & D these products, don't they?).
2. I like the dampening of road vibration I get from a rag joint. My car is a STREET car, and only a street car. I want it to drive comfortably.
3. I DO NOT want to run a rack and pinion setup adapted from some other car. I have had nothing but problems with compromises like this (on Corvettes AND other vintage cars) and I simply will not do it again. Period.
That being said, I took my factory box and compared it to the Borgeson unit.
Using a simple protractor, I noticed the two boxes are way off in terms of mounting flange angle. It was not only obvious, but painfully obvious. Frustrated, I called them, then took pictures and sent them to Borgeson. I sent them last Thursday. Since they never called back, I called them today. Their response was less than ideal. They recognized and noticed the (painfully) obvious problem in the pictures I sent. They had no response as to why their box doesn't mirror factory steering box mounting dimensions.
I told them right off the bat that I did not want to use a U joint. If I needed one (and there was no way around it), why wasn't it supplied to begin with? They said they have had to shim some steering boxes before. I reluctantly shimmed mine. Unfortunately, it STILL doesn't make up the difference. They said I could send it back, but that the new box would be exactly the same (as their jig, "cannot be welded incorrectly"). The only way I would be able to make mine work (based on my observations) is to:
1. Use a U joint (Which I don't want to/shouldn't have to do).
2. Elongate the steering box holes (in the frame) so the box can tilt (BEYOND UNSAFE AND UNACCEPTABLE).
3. Get a new steering box from a different supplier (which I DON'T want to do).
Please help! Based on the pictures I have, it just doesn't make sense. Borgeson's basic answer is, "send it back for a new one or a refund". Am I missing something? I mean, all it takes is a simple protractor to see the problem...
In the pictures you will find the Borgeson box compared to my factory steering box. I think the pictures (hopefully) will speak for themselves.
Also, this is my first time posting and attaching pictures. Please let me know if something doesn't work, or if I need to explain anything further.
Thanks in advance for reading and helping.
Kyle
IMO, they need to take it back and send you one that matches your stock box - your steering box is stock, is it not?
I can't imagine they are all like this. I'm hoping someone sent me the wrong application box. Or welded the mounting flange on wrong (even though the tech guy told me this was impossible). I'm trying to keep giving them the benefit of the doubt...
Works great and was a good addition.
Last edited by davewh; Aug 15, 2011 at 06:50 PM.
davewh- did you use the included rag joint or did you use a U joint? Yes, I noticed that it impacted a brake line, so I had to bend my existing line to fit (stainless brake lines suck for this). I figured the tech guy would instantly notice if I had the wrong application steering box, but he didn't say a word. Plan is still to call Borgeson and try to talk to an engineer tomorrow. Thanks for the help from all responders!
The Best of Corvette for Corvette Enthusiasts
Explain to them what the actual problem is. Mis-alignment during welding. I'm sure they will take care of you.
Mike
I asked earlier in this thread about Borgesons response to this problem because it will speak volumes to the quality of their design and process...
Harry
Borgeson has seen these pictures and many more. I went through two tech guys because I was unhappy with the response of the first. The response of the second guy is the same as the first. I'll try to summarize what they think:
1. These boxes have been installed in hundreds of cars, so there's clearly something wrong with my car.
2. The Borgeson box is NOT supposed to mirror factory dimensions, as it is a different box and it was engineered that way (though I can't talk to the engineer that designed it).
3. There is nothing wrong with the box they supplied.
4. I did something wrong, it's my fault- and I'm trying to make them look bad.
Needless to say, I'm fairly unhappy with the response. I used an angle finding level to check the difference in steering box angle to the stock one (while installed). The Borgeson box steering shaft leaves the box at a 9-10 degree angle. The stock box is 16-17 degrees. This is the biggest and most important difference between the two boxes. Borgeson says the difference is intentional, and was engineered to be this way. I know it must sound ridiculous (I have the e-mails and phone records to prove it), but they claim this was all engineered this way intentionally (but I can't talk to the engineer that designed it).
Sooooooo............ I figured it was time to just say screw them and do what I can. I opened the firewall aperture, shimmed the box, trimmed the column further and put it all back together. Now the steering angle difference is the only thing stopping me from a prefect installation. And that difference is intentional (according to Borgeson).
My last conversation with them involved them suggesting a vibration-dampening U-joint to use in place of the supplied rag joint. With the 6-8 degree difference between the steering box shaft and the column shaft, it will surely eat rag joints quickly. I guess the suggested U-joint is my last option. I am unhappy (naturally). Thoughts/comments/suggestions greatly appreciated.
Opening up the firewall aperture/shimming the box fixed the horizontal angle problem. The vertical angle is still FUBAR. By 6-8 degrees. Tough to get a picture of this but here you go (sorry real camera is gone, phone has to suffice): Last picture shows it best....






Or
I would be tempted to take the unit out, and make a new ear in the right place and reweld.....however before I did that, I would call the supplier back and ask for the president of the company, when they want to know why or topic I would tell them that I have been unable to get satisfaction at tech support, that I have gone on Corvette forum to ask for help with lots of photos and I would like to give someone at the company one last chance to help me with this problem as many of the forum members have bought and many more might buy, but perhaps my experience might sway them differently. I need someone that cares about the business impact to talk to about my problem. You need to get to the owner or president of the company.
Last edited by firstgear; Aug 25, 2011 at 06:12 PM.





I'm assuming you pulled the column out when you cut it....or not? The reason I ask is there is quite a lot of adjustment in the underdash bracket.
Here's a couple of pics I have from my install. I used a universal because I needed it to clear my header tube...but the flex coupler lined up fine too. For what it's worth...I don't detect any harshness through the column at all from the u-joint.
JIM

Opened my hood, and its fairly clear that the Borgeson box, correctly bracketed, would have hard interference with the frame, vehicle forward of the pitman arm shaft. I think they tilted it upright to gain the clearance. There is plenty of motion available in the stock steering linkage to accommodate the changed plane for movement of the pitman arm. The geometry is going to be a little wacky because the idler arm shaft axis is the old one.
Why they didn't just tell you that is beyond me. Could be it is a little "Bubba fixed". It's certainly not engineered.
Harry
Last edited by 66since71; Aug 25, 2011 at 10:24 PM.














