DeWitt's still open?
Thread Starter
Le Mans Master
Joined: Feb 1999
Posts: 5,844
Likes: 376
From: Mobile AL
DeWitt's still open?
I tried to order a radiator today by calling the number on their website, (517) 548-0600, but couldn't get a human answer. I repeatedly got a generic recorded message that the "mailbox was full and couldn't accept any more messages".
Their radiators are still offered on eBay and by Jeg's and Summit. Do they no longer accept direct orders over the phone?
Their radiators are still offered on eBay and by Jeg's and Summit. Do they no longer accept direct orders over the phone?
Melting Slicks
Joined: Apr 2015
Posts: 3,091
Likes: 1,131
From: NEW YORK
Hello Jerry. Mr. Dewitt still visits here. Sometime this year he sold his business to a car parts corporation.The product is probably the same quality but its my assumption the customer service would not be.
BTW someone here was trying to reach you recently. If you scroll down you will see his inquiry.
BTW someone here was trying to reach you recently. If you scroll down you will see his inquiry.
Thread Starter
Le Mans Master
Joined: Feb 1999
Posts: 5,844
Likes: 376
From: Mobile AL
Hello Jerry. Mr. Dewitt still visits here. Sometime this year he sold his business to a car parts corporation.The product is probably the same quality but its my assumption the customer service would not be.
BTW someone here was trying to reach you recently. If you scroll down you will see his inquiry.
BTW someone here was trying to reach you recently. If you scroll down you will see his inquiry.
Le Mans Master
Joined: Jan 2000
Posts: 6,299
Likes: 416
From: Michigan
Yes, DeWitts is still open and going very strong. The reason it goes to VM is because all the lines are busy. If you can't get through you could try sending John an email. jcdingman@dewitts.com
Safety Car
Joined: Jan 2009
Posts: 3,503
Likes: 1,715
From: High Mountains of New Mexico
2023 C2 of the Year Finalist - Unmodified
2021 C2 of the Year Finalist - Unmodified
2015 C3 of the Year Finalist
I just received a perfect DeWitts radiator for my '67. Only took 10 days, good service, very quick shipping.
Last edited by mikelj; Sep 24, 2020 at 02:41 PM.
Thread Starter
Le Mans Master
Joined: Feb 1999
Posts: 5,844
Likes: 376
From: Mobile AL
Yes, DeWitts is still open and going very strong. The reason it goes to VM is because all the lines are busy. If you can't get through you could try sending John an email. jcdingman@dewitts.com
Instructor
Joined: Jun 2013
Posts: 106
Likes: 17
Just replace the radiator in my 1960 in November, I ordered thru Ecklers but spoke with someone at Dewitts several times during the process. Great radiator, perfect fir got the black finish. Very efficient easy install. Love it. Go Dewitts
Race Director
Joined: Oct 2000
Posts: 12,703
Likes: 3,153
From: Shamong, NJ
Everything was good at DeWitts, as of yesterday (Wednesday). I talked to them yesterday, I had to order a Spal fan/relay harness for a customer. I've spoken to them 3 or 4 times over the last few weeks. 
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Melting Slicks
Joined: Apr 2015
Posts: 3,091
Likes: 1,131
From: NEW YORK
Thats very good to hear. I have had a couple of Dewitts radiators over the years and there is no doubt that they are the best option out there. I hope the new corporate ownership doesnt change the product.
Le Mans Master
Joined: Jan 2000
Posts: 6,299
Likes: 416
From: Michigan
