That's a Bummer...
With all the folks switching to TKX 5 speeds - there should be some good Muncies to be had out there... Wont be 'Matching' but should be able to find 'Original'

 

Thank you to all for the great referrals, I appreciate it very much.

 

It may still turn up. I had a firearm being shipped to a local dealer disappear for a couple of weeks. Tracking was just a dead end. Then it suddenly showed up at the dealer unannounced.

It’s somewhat amazing how many people and companies think it’s the buyers responsibility to file a claim with the shipper. The firearm producer/seller tried that on me. I told them that they were the person who contracted for the shipping, paid them and insured it. I’m a distant 3rd party and I don’t have any relationship with the shipper. They rather sheepishly gave up and said they would file but before it got very far the gun surfaced. A private seller tried that on me too for something he somewhat haphazardly packed and shipped to me. The tube container was broken open and some parts missing. He told me to file a claim. I told him no, go read up on the subject and you file a claim. Apparently he did and agreed to refund my money and I sent him pictures to use for his claim against the shipper. The rebuilder should refund your costs and file on the shipper for recovery.

Hope it turns up safe and sound. Good luck.

 

After one week there's still a little hope that it will turn up. I've been through this a few times with UPS.

Not long ago I had a missing package that I went through the same thing with. It showed being received at a terminal about 45 miles from me and the trail ended there. UPS started an investigation, telling me the same thing they told you, that they would do a physical search of the warehouse. When they couldn't find it they told me to have the sender file a claim. I notified the sender who sent a replacement order out and filed a claim. About 3 weeks after it was due (and a couple weeks after I'd received the replacement order) the original order showed up on my front steps. I never got any further tracking or any notice it was found or coming, it just showed up (I notified the sender and he sent a call tag to return it to him). This was probably only a 15"x10"x9" box, which would be a lot harder to find than a transmission.

If it was damaged UPS would usually know about it and would still likely have it. Even if a shipment is damaged they usually complete the delivery of it.

UPS requires the shipper to file the claim, I think it's considered the shipper's property until you receive it. If I remember right they have to wait 48 hours past the scheduled delivery date before they can file a claim, but you're already there.

If the shipper didn't pay for insurance, then the basic insurance provided by UPS is only $100. That's all UPS is responsible for or will pay.

I regularly ship and receive things using UPS and it seems that since the pandemic UPS' prices have skyrocketed and their service has deteriorated (unlike FedEx Ground which always sucked). I've gotten pretty paranoid about shipping hard to replace things.

 

Thank you for the replies. I still have a little hope, we will see. I wanted to put a game plan together though for what to do next of it doesn’t show. Already nice weather in southern Oregon and want to get my car on the road, thank you

 

I actually think he owes you a rebuilt M21 back without you having to search for a replacement. The transmission was in his care during shipment and he knows what they are worth, he should insure it accordingly for its full value, replacement and all. If he’s in the business he should understand this. Others may disagree with me.

Of course disputing what you have paid him is easy, the trick may be getting him to cough up another transmission to replace it. Going out of State to bring him into his areas small claims court or hiring a lawyer to seek damages could exceed the cost of a used transmission quickly.

 

I agree with yellow 66.

I spoke with the rebuilder tonight, he is genuinely a good guy in my opinion. He didn’t get insurance on my transmission which is pretty disappointing. “This is the first time this has ever happened and the insurance is expensive”, quote from rebuilder.

Long story short, he told me that he would build me another transmission if mine does not show up at the end of next week free of charge. Obviously won’t be numbers matching, but he is owning up to it so that is what’s important in my mind. I can’t be mad at the vendor, it’s the shipping company that effed this up.

I really appreciate all of the responses on this. This forum and its members has kept me in this hobby. If not from the members help I would have given up years ago!

 

Sounds like he may be a stand up guy.

 

If you're dealing with who I think you are, he has a very good reputation and will make it as right as he can. UPS really dropped the ball on this one, sounds like.

 

Agreed. I’d rather not mention the vendor he is doing the best he can from what I can tell. Thank you for the reply!

 

I was just trying to reach out and get some other rebuild shop recommendation in case things head down hill. Thanks to all!

 

He sounds like a stand up guy, but why would you ship a numbers matching part ( knowing they are not replacable) without insurance? Unless you are still going to get the car judged why not put in a modern 5-speed and really enjoy driving the car?

 

I can’t imagine why he would skip insurance on something like this but I’m glad he’s doing the right thing and taking care of you. Hopefully UPS will still find the transmission. I’ve had more problem with FedEx having stuff disappear or go motionless at some stop somewhere along the way, but eventually show up later. But all the carriers seem to be having issues lately. And I don’t even want to get into mail tampering episodes over the river in the Little Rock USPS.

 

I've heard all the horror stories about UPS and FED-X losing items and sometimes they do show up, with no explanations of what happened also. When I bought my "Kwik-Lift", they shipped it FED-X from Oklahoma. Part of it came here to the Fed-x facility in L.A. The other part of it ended up in Sacramento. Fed-x did get the other part shipped back to L.A. I had to make two trips to their facility to get it with my truck. Packaging was all torn to hell and I figured there were parts missing, but no, everything was there. That said, I'll have to say USPS was always reliable with their shipping. I've never had an issue with them, knock on wood. Some companies will ship USPS and their rates are always reasonable. But I think they have a weight limit of 150 lb. Shipping a transmission with them probably wouldn't be practical. As discussed above, insurance would be the best you could do when shipping something like that and track it constantly. Just my 2cents.

 

it's probably sitting in a container on the ship that hit the bridge.
lol
sorry just had to say it.
hope you get it back.

 

 

x100 here. when i had a trans shipped they used plywood INSIDE a box. so outside it just looked like a heavy box.

it seems like it would be very hard to lose something as large and heavy as a muncie, so more than likely it grew legs and walked away

 

I NEVER, NEVER, NEVER ship these kinds of parts or assemblies----------------NEVER!!!!!!!!!!
I tell the owner to figure out a method of getting it to me and back again.

 

My experience with UPS is as an employee and customer. Things get mis-routed at the warehouse. I would make 10K, 20K pieces with no mis-route, that was sort of expected. Larger bulk items are (or were) a bit harder to mis-route due to their location in the load, they were typically at the door end of the trailer and a lot of eyes got on them. As a driver...when a package not supposed to be on my truck was present, I had paperwork to fill out and it got scanned anyway. So not having a recent scan is not good news for finding the location of the transmission. Shipped overseas etc as a stolen item? Well ok maybe. I feel that's pretty unlikely in 2024.

I agree that a mis-routed shipment has a chance of showing up in Atlanta. To be auctioned by UPS if it is not claimed. If the label was destroyed that's a reason no scan was made recently. Missing label is a reason it would be sent to the Atlanta location.

 

My gut instinct is that the label got destroyed. It’s a wooden crate that is 12”x12”x36”. It weighs 120lbs. It’s hard to move around so probably got pushed/slid at times during transport and the label probably got damaged.

the frustrating part has been the entire experience with UPS customer service. I’ve talked with 5 different reps and have gotten 5 different stories. Not one of them with the same protocol on what to do next. Terrible training from what I can tell.

common sense to me is that if it was last scanned in Portland OR then that’s probably were it is. So a customer service rep should call Portland hub and tell them we are looking for a 12”x12”x36” wooden crate. I don’t think it’s hard to track down from there. But when you have a bunch of people involved that don’t care, and it’s just another package, that’s were the problem lies.