Tire monkey's...
Thread Starter
Melting Slicks
Joined: Aug 2005
Posts: 2,606
Likes: 5
Tire monkey's...
Took my front wheels/tires in today to have new tires put on. Upsizing to 255/45/17 from 255/40/17 (40's are lost in the wheel-wells). TireRack shipped the tires to a "recommended" installer. The existing tires are almost new.
Me: I'd like to have these installed in place of these.
Tire Monkey (TM): Why? Those look almost new!?
Me: They're the wrong size for my car...too low-profile.
TM: But they fit, right?
Me: Yes, but can you please install these in place of those?
TM (with furrowed brow): OK. Come back in three hours.
3 hours later:
Me: Wow. They look great. Where's the old tires?
TM: In the garbage. Did you ask to have them saved?
Me: Why would you throw out two perfectly good tires?
TM: shrug, grunt
Me: So which one of you is going dumpster-diving?
TM2: I'll go...
...
Me: I'd like to have these installed in place of these.
Tire Monkey (TM): Why? Those look almost new!?
Me: They're the wrong size for my car...too low-profile.
TM: But they fit, right?
Me: Yes, but can you please install these in place of those?
TM (with furrowed brow): OK. Come back in three hours.
3 hours later:
Me: Wow. They look great. Where's the old tires?
TM: In the garbage. Did you ask to have them saved?
Me: Why would you throw out two perfectly good tires?
TM: shrug, grunt
Me: So which one of you is going dumpster-diving?
TM2: I'll go...
...
Last edited by TonySinclair; Oct 8, 2005 at 10:12 PM.
Thread Starter
Melting Slicks
Joined: Aug 2005
Posts: 2,606
Likes: 5
Originally Posted by chevy69
I bet they were in someone's trunk, not a dumpster 
Hope you got 'em back
Hope you got 'em back
Thread Starter
Melting Slicks
Joined: Aug 2005
Posts: 2,606
Likes: 5
Originally Posted by mandm1200
I wouldn't doubt they were on top and one of the tire monkeys were going to pick them out of the dumpster after work.
Sad part is these lunkheads thought I was wasting my money by putting on un-needed new tires, yet they throw out the tires they thought were OK...
Pro
Joined: Apr 2003
Posts: 695
Likes: 0
From: No matter where you go, there you are. No VA
No offense, but they probably thought you were some rich idiot without much care for money since you were switching out perfectly good tires. Since you didn't tell them that you wanted to keep them, it's not their job to put them aside for you.
Thread Starter
Melting Slicks
Joined: Aug 2005
Posts: 2,606
Likes: 5
Originally Posted by ThereIsNoSpoon
No offense, but they probably thought you were some rich idiot without much care for money since you were switching out perfectly good tires. Since you didn't tell them that you wanted to keep them, it's not their job to put them aside for you.
It is their job to save/dispose of customer's tires as the tires are in their care & control once I leave.
When I change out a client's equipment, I ALWAYS ask if they want to keep/sell me the old stuff. If the client isn't around to ask, I leave the old equipment piled up next to the new equipment.
*a fairy tale these days...
...
Last edited by TonySinclair; Oct 9, 2005 at 01:12 AM.
Senior Member since 1492
Joined: Aug 2000
Posts: 87,922
Likes: 156
From: Just because I'm paranoid doesn't mean people aren't out to get me...
St. Jude Donor '09
Originally Posted by TonySinclair
If they were into providing good customer service*, they would've/should've asked if I wanted them.
It is their job to save/dispose of customer's tires as the tires are in their care & control once I leave.
...
It is their job to save/dispose of customer's tires as the tires are in their care & control once I leave.
...
Customer service days are long gone.
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Thread Starter
Melting Slicks
Joined: Aug 2005
Posts: 2,606
Likes: 5
Originally Posted by BBShark
Around here they charge a tire disposal fee. Not sure a tire business is supposed to throw them in the dumpster.
That's the first thing I looked for on the invoice..."tire disposal fee" or "environmental fee". That wasn't there, so I assumed they were going to save them.
The dumpster was for tires only...no regular trash. They must have a service come around and pick up.
