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Don't Buy from SSBC

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Old May 11, 2007 | 01:07 PM
  #1  
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Burning Brakes
 
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From: Port Clinton Ohio
St. Jude Donor '08-'09-'10-'11-'12-'13
Default Don't Buy from SSBC

I'm not a happy camper today. My Vette has been sitting on jackstands for 3 weeks now because of Stainless Steel Brake Corp. Last fall I bought a kit from them with stainless calipers, pads and new brake lines. I installed them and immediately one of the calipers started leaking. I called them and they said to send it back. Garret (their customer service guy) said that they had a 1 day turn around time on caliper rebuilds. So I boxed it up and sent it to them. It arrived at their facility on 4/25/07. I just called Garret and he said that they still haven't gotten to it. This is It is a beautiful day out, and my Vette is stuck in the garage.

I wouldn't buy from them again if my life depended on it.
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Old May 11, 2007 | 01:26 PM
  #2  
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Default Bad Experience as well.

When I was looking for new brakes for my '68 project, I called SSBC looking for information about the various kits and to see what kind of parking brake solution they had. I got very impolite and downright hostile answers. Thats fine. They lost me as a customer and everyone I know I tell to go to:

http://www.revolutionbrake.com/

Talk to Kevin he rocks and really knows his stuff.

I ultimately went for the Wilwood superlites. Much better then the SSBC brakes in any case.
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Old May 11, 2007 | 02:07 PM
  #3  
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From: Kansas City, MO ...I'd like to go fishing and catch a fishstick. That'd be convenient. - Mitch Hedberg
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You've got three other brakes, you can still stop. Get out there in the sun! Just kidding.
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Old May 11, 2007 | 04:28 PM
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Default

Originally Posted by Ak. Mal
You've got three other brakes, you can still stop. Get out there in the sun! Just kidding.
No doubt, if the leaker was a rear, I'd be gettin' some sun and wind!

Sorry to hear these testimonials. Sometimes the little guy, or hobbyist, is the low priority customer. Ask the body shop guys.
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Old May 11, 2007 | 04:43 PM
  #5  
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spedaleden
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From: Mundelein Illinois
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One thing to remember about all of these guys is if they go out of business what do you do for parts? Make sure your dealing with a company that has some kind of track record. Yes, they can go out of business also but chances are less likely.

I have SSB slotted rotors and was thinknig about there calipiers a decided against it. Sorry to here about your mishap, but I feel better about my decision.
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Old May 11, 2007 | 06:15 PM
  #6  
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From: Port Clinton Ohio
St. Jude Donor '08-'09-'10-'11-'12-'13
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[QUOTE=Restorod '79;1560212810]No doubt, if the leaker was a rear, I'd be gettin' some sun and wind!

Great idea. The leaker is the right rear. I only drive the car around town so it rarely goes over 25mph. I don't think it will hurt to drive it with one caliper missing. I stopped at NAPA on my way home and picked up a brass cap for the brake line. She will be back on the road tomorrow.
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Old May 11, 2007 | 07:55 PM
  #7  
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Originally Posted by Ak. Mal
You've got three other brakes, you can still stop. Get out there in the sun! Just kidding.
Hey, I've done it and know a few others who have, too. I know one guy who has told a GREAT story about three wheel braking.
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Old May 11, 2007 | 08:35 PM
  #8  
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I remember many years ago when they started in business they were pretty good. Guess they got to big and now they don't need customers any more. Good to know,,,
Kurt
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Old May 15, 2007 | 09:20 AM
  #9  
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From: Port Clinton Ohio
St. Jude Donor '08-'09-'10-'11-'12-'13
Default

Well, it's been another week and no caliper. I called Garret on Friday and they had not started on it yet. He said that they would probably get to it on Monday or Tuesday (today). This seems to be their standard answer.

I did cap off the brake line. I drove the car to work yesterday and didn't notice a difference in braking. I thought it might pull to one side but it doesn't. Thanks for the suggestion.
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Old May 15, 2007 | 01:16 PM
  #10  
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These brake companies all take MONTHS AND MONTHS to honor their warranty. SSBC is no the only one who pulls this stuff. I had the same problem with a different brake vendor.


-Justin
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