willcox parts
Burning Brakes
Joined: Jan 2007
Posts: 1,057
Likes: 4
From: Concord Calif
Well they seem find on the phone but my first order of ten items and I get two of them and no explanation on the statis of the other items. I call them and it's oh one part is back ordered so we will ship the rest now! Find, I get that with one item not in the box, I call them and they oh I don't I'll call you back! That was two days ago! Seems pretty weak comunications here to me, not feeling very good about this order at all.
Pro
Joined: Mar 2008
Posts: 716
Likes: 1
From: Albuquerque New Mexico
I've spent about $2k with them over the last couple months and found to be good pricing and reliable delivery. Now if I could just get them to call me back like they said they would twice on the status of my window washing **** I would give them a perfect score. That factored in they still get an A- cause the pricing is fantastic.
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,851
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
WillEE,
I'm sorry, the **** is discontinued and no longer available in new or reproduction. I'll double check this Monday!
If anyone ever has any problem you can email me direct at Willcoxcustomerservice@Willcoxcorvette.c om.
I'm sorry, the **** is discontinued and no longer available in new or reproduction. I'll double check this Monday!
If anyone ever has any problem you can email me direct at Willcoxcustomerservice@Willcoxcorvette.c om.
Last edited by Willcox Corvette; Jun 21, 2008 at 01:19 PM.
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,851
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
Manuel,
I did some checking and the switch you ordered is discontinued. I made some phone calls this morning and found one for you. I'm having the switch and the seal kit for your windshield sent to you second day air. You should see both on Weds. If you need further assistance, please email me direct at Willcoxcustomerservice@willcoxcorvette.c om
Willcox Inc.
I did some checking and the switch you ordered is discontinued. I made some phone calls this morning and found one for you. I'm having the switch and the seal kit for your windshield sent to you second day air. You should see both on Weds. If you need further assistance, please email me direct at Willcoxcustomerservice@willcoxcorvette.c om
Willcox Inc.
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Safety Car
Joined: Aug 2002
Posts: 4,812
Likes: 1
From: New Albany IN
St. Jude Donor '03-'04-'06-'08-'09
Manuel,
I did some checking and the switch you ordered is discontinued. I made some phone calls this morning and found one for you. I'm having the switch and the seal kit for your windshield sent to you second day air. You should see both on Weds. If you need further assistance, please email me direct at Willcoxcustomerservice@willcoxcorvette.c om
Willcox Inc.
I did some checking and the switch you ordered is discontinued. I made some phone calls this morning and found one for you. I'm having the switch and the seal kit for your windshield sent to you second day air. You should see both on Weds. If you need further assistance, please email me direct at Willcoxcustomerservice@willcoxcorvette.c om
Willcox Inc.
Awesome
Thread Starter
Racer
Joined: May 2008
Posts: 353
Likes: 0
From: boulogne buenos aires
Hey willcox please answer the mail i sent last days for a quote on some items I want to order!!! if you want me as a new client I expect quick response!!! they were sent to the email you put in the post from my mail skaplansky@companeg.com.ar
Drifting
Joined: Feb 2008
Posts: 1,560
Likes: 4
From: Arlington texas
I've used willcox and gotten good prices and fast shipping. The real seller for me was a few people had problems with something and asked questions about it here. Someone from Willcox stepped in on the thread and offered to make iot right without being asked to. That's good business to me
Burning Brakes
Joined: Jan 2007
Posts: 1,057
Likes: 4
From: Concord Calif
Manuel,
I did some checking and the switch you ordered is discontinued. I made some phone calls this morning and found one for you. I'm having the switch and the seal kit for your windshield sent to you second day air. You should see both on Weds. If you need further assistance, please email me direct at Willcoxcustomerservice@willcoxcorvette.c om
Willcox Inc.
I did some checking and the switch you ordered is discontinued. I made some phone calls this morning and found one for you. I'm having the switch and the seal kit for your windshield sent to you second day air. You should see both on Weds. If you need further assistance, please email me direct at Willcoxcustomerservice@willcoxcorvette.c om
Willcox Inc.
Thank You! But did it really take writing here for you to answer and take care of this order?
Instructor
Joined: Jul 2007
Posts: 243
Likes: 1
From: Las Vegas NV
I pretty much bought all of my interior from Willcox too and plan on buying everything else from them as well. Sorry to hear you're having a rough time getting one part Manuel, but I think Willcox is second to none and look forward to working with them in the future. I think all of the positive comments speak for the reliability and prices of Willcox.
Race Director
Joined: Nov 2006
Posts: 19,445
Likes: 353
From: Athens GA
St. Jude Donor '12-'13, '15- '16-'17-'18-'19, '21
After going out of his way to find a discontinued item from someone else and then eat the air freight, you still **** and moan.
You fulfill the latest saying - "no good deed goes unpunished".
Bman
Kudos to Willcox - always gave me great service and great deals. I am ordering carpet this weekend out of the discontinued list that he just gave us a heads up on.
Peace
Bman
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,851
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
Manuel,
No sir, you don’t need to post here to get resolve to any problem! We always ask that you please contact me personally at Willcoxcustomerservice@willcoxcorvette.c om . People make mistakes and it’s my job to fix them as quickly as possible!
I do not do sales, shipping, or orders (so please do not email me list or parts for prices) but I can fix any problem you have. I do customer service issues only in relation to order problems, car problems or install problems. I might even be helpful in fixing a problem with your car too!
Once I was aware of your problem I thought sending both parts to you by air mail the next day was the fastest way to fix the problem. I hope this was satisfactory to you.
Sincerely,
Willcox Inc.
No sir, you don’t need to post here to get resolve to any problem! We always ask that you please contact me personally at Willcoxcustomerservice@willcoxcorvette.c om . People make mistakes and it’s my job to fix them as quickly as possible!
I do not do sales, shipping, or orders (so please do not email me list or parts for prices) but I can fix any problem you have. I do customer service issues only in relation to order problems, car problems or install problems. I might even be helpful in fixing a problem with your car too!
Once I was aware of your problem I thought sending both parts to you by air mail the next day was the fastest way to fix the problem. I hope this was satisfactory to you.
Sincerely,
Willcox Inc.
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,851
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
Kapla,
I answered your email for sales today too! Check your inbox. If you did not rec. it, please email me direct.
Willcox Inc.
I answered your email for sales today too! Check your inbox. If you did not rec. it, please email me direct.
Willcox Inc.
