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Willcox small order missing parts?

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Old Apr 29, 2011 | 10:11 PM
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Last edited by 6t9427; Apr 29, 2011 at 10:25 PM.
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Old Apr 29, 2011 | 10:15 PM
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Why don't you take it up with Willcox on the phone or e-mail rather than calling them out publicly?
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Old Apr 29, 2011 | 10:23 PM
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Originally Posted by '75
Why don't you take it up with Willcox on the phone or e-mail rather than calling them out publicly?
Exactly!

Why do people do this! This approach is wrong.


Last edited by dannyman; Apr 29, 2011 at 10:27 PM. Reason: soften
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Old Apr 30, 2011 | 05:19 PM
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Originally Posted by dannyman
Exactly!

Why do people do this! This approach is wrong.

personally, i have always found them to be really great with their customer service. they are a forum sponsor. you should contact them directly asap if you have a problem. you need to give them a chance to make it right which i'm sure they will do without hesitation.
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