Avoid Grundy
Thread Starter
Racer
Joined: Feb 2012
Posts: 390
Likes: 1
From: Livonia MI
Avoid Grundy
Wanted to relay my VERY bad experience with Grundy Insurance. Their customer service has gone to the dogs. 
They keep you on hold WAY too long every time you call, they won't make changes to a policy over the phone, and their custormer service people were not at all friendly.
Then, when I tried to cancel the policy, not only didn't they do it, but they actually sent me a renewal for a car I had sold 3 months earlier. Unacceptable. Avoid them at all costs.
I am happily with Haggerty now. I know they're not the cheapest, but they've treated me well and they're a Michigan company, so my $$ stay in my state. I like that.
They keep you on hold WAY too long every time you call, they won't make changes to a policy over the phone, and their custormer service people were not at all friendly.
Then, when I tried to cancel the policy, not only didn't they do it, but they actually sent me a renewal for a car I had sold 3 months earlier. Unacceptable. Avoid them at all costs.
I am happily with Haggerty now. I know they're not the cheapest, but they've treated me well and they're a Michigan company, so my $$ stay in my state. I like that.
Drifting
Joined: Mar 2009
Posts: 1,344
Likes: 98
From: New Jersey
St. Jude Donor '09-'10-'11-'12-'13-'14-'15
I agree that Grundy customer service has gone to the dogs, I believe ownership of the company has changed hands recently. I had them for 3 years and I have recently switched to NCM Insurance but had no problem canceling my Grundy policy. I received a cancellation form in a few minutes via email and had a rebate check within a few days to a week.
Meanwhile, dealing with Adam from NCM, a fellow CF member and Corvette owner, was nothing more than spectacular. He answers the phone, calls you back or answers any email within a very timely matter and got me more coverage for less money.
Steve
Meanwhile, dealing with Adam from NCM, a fellow CF member and Corvette owner, was nothing more than spectacular. He answers the phone, calls you back or answers any email within a very timely matter and got me more coverage for less money.
Steve
Drifting
Joined: May 2011
Posts: 1,536
Likes: 1
From: Boca Raton FL
I agree that Grundy customer service has gone to the dogs, I believe ownership of the company has changed hands recently. I had them for 3 years and I have recently switched to NCM Insurance but had no problem canceling my Grundy policy. I received a cancellation form in a few minutes via email and had a rebate check within a few days to a week.
Meanwhile, dealing with Adam from NCM, a fellow CF member and Corvette owner, was nothing more than spectacular. He answers the phone, calls you back or answers any email within a very timely matter and got me more coverage for less money.
Steve
Meanwhile, dealing with Adam from NCM, a fellow CF member and Corvette owner, was nothing more than spectacular. He answers the phone, calls you back or answers any email within a very timely matter and got me more coverage for less money.
Steve
I posted a while back about Grundy changing ownership and they are truly a disaster to deal with any customer service issues - I can only imagine if you need to file a claim. Dealing with Adam was a pleasure.
5th Gear
Joined: Nov 2006
Posts: 5
Likes: 0
Grundy lost there License to sell collector car insurance, they sold all there policy's to another insurance company, I have a 55 Chevy street rod with them, my current recent Corvette is with Hagerty, the 55 will go to them in a few months, so far they have been first class
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Top 10 Corvette Engines RANKED by Peak Torque (70+ Years of Muscle!)
Joe Kucinski
Corvette ZR1X Will Be Pacing the Indy 500, And Could Probably Race, Too!
Verdad Gallardo
Top 10 Corvettes Coming to Mecum Indy 2026!
Brett Foote
Top 10 C9 Corvette MUST-HAVES to Fix These C8 Generation Flaws!
Michael S. Palmer
10 Revolutionary 'Corvette Firsts' Most People Don't Know
Joe Kucinski
5 Reasons to Upgrade to an LS6-Powered Corvette; 5 Reasons to Stay LT2
Michael S. Palmer
2027 Corvette vs The World: Every C8 vs Its Closest Competitor
Joe Kucinski
10 Most Common Corvette Problems of the Last 20 Years!
Joe Kucinski
Racer
Joined: Mar 2009
Posts: 327
Likes: 3
Hagerty. $220 a year, $18,000 agreed value with towing upgrade. I called them once in the last five years for towing. Really nice people, I probably called them 10 minutes to soon, I got the car running again and cancelled the tow, caught them just in time. They were happy I called.
Race Director
Joined: Oct 1999
Posts: 14,109
Likes: 127
From: www.ncminsurance.com Bowling Green KY Home of the Corvette!
CI 1-2-3-4-5-6-7-8-9-10-11-12 Vet
St. Jude Donor '07-'08
NCM Sinkhole Donor
Give me a call tomorrow at 877.678.7626 or check out www.ncminsurance.com for a quick quote.
Thanks!!
Adam Boca
NCM Insurance Agency
Safety Car
Joined: Sep 2007
Posts: 4,454
Likes: 328
From: Indy Indiana
you must have several DWI's and have a house full of 16 year old boys with multiple tickets that you want added to your policy..
I would like to hear more of this story?
maybe that 9000 is the agreed value of your 73 and not your quoted premium...
Administrator
Joined: Jul 2000
Posts: 53,972
Likes: 6,197
From: About 1100 miles from where I call home.
sorry man, kinda hard to believe....
you must have several DWI's and have a house full of 16 year old boys with multiple tickets that you want added to your policy..
I would like to hear more of this story?
maybe that 9000 is the agreed value of your 73 and not your quoted premium...
you must have several DWI's and have a house full of 16 year old boys with multiple tickets that you want added to your policy..
I would like to hear more of this story?
maybe that 9000 is the agreed value of your 73 and not your quoted premium...
Yeah, you are reading the wrong line someplace. You are literally talking about spending more to insure it for a year than the car is worth.
My '58 Corvette is insured for over $60k and its about $300 a year. My '69 is quite a bit less. Read your policy quote again.
Instructor
Joined: Aug 2011
Posts: 249
Likes: 7
From: Wentworth North Carolina
Called a claim in to Hagerty no problems at all....
I can only wish all my customer service was that easy.
71 vert $205 @yr with towing upgrade..
1 teenage son and 1 teenage daughter in home
I can only wish all my customer service was that easy.
71 vert $205 @yr with towing upgrade..
1 teenage son and 1 teenage daughter in home
Melting Slicks
Joined: Sep 2004
Posts: 3,223
Likes: 666
From: Northeast
It sucks that you had to go through that. I’m covered by the aarp antique car insurance- haven’t encountered and problem so far.
"in most states, the amount of classic car insurance coverage is determined using "stated amount", and in some states "agreed".
Last edited by BKarol; Jun 14, 2012 at 10:08 AM.
Melting Slicks
Joined: Aug 2010
Posts: 2,207
Likes: 26
From: Ocean County NJ
I agree that Grundy customer service has gone to the dogs, I believe ownership of the company has changed hands recently. I had them for 3 years and I have recently switched to NCM Insurance but had no problem canceling my Grundy policy. I received a cancellation form in a few minutes via email and had a rebate check within a few days to a week.
Meanwhile, dealing with Adam from NCM, a fellow CF member and Corvette owner, was nothing more than spectacular. He answers the phone, calls you back or answers any email within a very timely matter and got me more coverage for less money.
Steve
Meanwhile, dealing with Adam from NCM, a fellow CF member and Corvette owner, was nothing more than spectacular. He answers the phone, calls you back or answers any email within a very timely matter and got me more coverage for less money.
Steve
glad I switched last year for my two cars. Adams the man