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Customer service from Willcox

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Old Feb 19, 2013 | 04:31 PM
  #1  
cknorr28's Avatar
cknorr28
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From: Windsor PA
Default Customer service from Willcox

I ordered carpet and new seat foam yesterday at about 11:30 AM from Willcox. I didn't pay for overnight delivery on either item but my Dad called at about 1:00 today and said Fed Ex just delivered the seat foam. Wow talk about customer service. Thank you Willcox.

Also I have a question. My car has black leather seats and they are not ripped anywhere. They show a little wear on the drivers side from getting in and out of the car but it is not a big area. Would you replace them when you put the new seat foam in or just keep the originals?

Thanks
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Old Feb 19, 2013 | 04:50 PM
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Wilcox has excellent customer service for sure and if it ain't broke....
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Old Feb 19, 2013 | 04:58 PM
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Originally Posted by Redwing01
Wilcox has excellent customer service for sure and if it ain't broke....
is the surface cracked or just the color rubbed off. cracked i would replace if you have the money, dust the rubbed area with vinyl dye and it'll look brand new.
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