Zip Corvette closed?
Thread Starter
Burning Brakes
Joined: Aug 2008
Posts: 878
Likes: 55
From: Deep South Denmark
Zip Corvette closed?
Hi
Anybody been in contact with Zip Corvette recently?
I tried using their robot to cancel an order (found out too late I had to order more parts), and I also sent them an email asking about it, but so far there has been no response for a week...
/Karsten
Anybody been in contact with Zip Corvette recently?
I tried using their robot to cancel an order (found out too late I had to order more parts), and I also sent them an email asking about it, but so far there has been no response for a week...
/Karsten
Burning Brakes
Joined: Oct 2011
Posts: 956
Likes: 86
From: McDonough Georgia
I ordered the wrong part Saturday evening, called to change the order Monday at 0833, and they said it had just shipped out at 0805!!!! I had to order the correct part.
Now I have to return the wrong ordered one that was a bonehead move on my part.
Now I have to return the wrong ordered one that was a bonehead move on my part.
Race Director
Joined: Nov 2006
Posts: 13,151
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From: Sunshine Coast, Queensland, Australia
2025 C3 of the Year Finalist - Modified
2024 C3 of the Year Finalist- Modified
2022 C3 of the Year Finalist - Modified
Cruise-In VIII Veteran
It's been a couple weeks but had no issues. I generally email back and forth as I'm overseas and they always get back to me very quickly. Don't know about a robot.
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Race Director
Joined: Nov 2006
Posts: 13,151
Likes: 7,765
From: Sunshine Coast, Queensland, Australia
2025 C3 of the Year Finalist - Modified
2024 C3 of the Year Finalist- Modified
2022 C3 of the Year Finalist - Modified
Cruise-In VIII Veteran
That sounds really odd. Have you tried ringing there customer service department?
Burning Brakes
Joined: Jan 2001
Posts: 1,202
Likes: 434
From: Loir Valley Sarthe, France
2025 c3 ('74-'82) of the Year Finalist - Unmodified
2024 C3 of the Year Finalist - Unmodified
2023 C3 of the Year Finalist - Unmodified
Thankfully I have found a few places here in France that meet my needs - for the moment!
Thread Starter
Burning Brakes
Joined: Aug 2008
Posts: 878
Likes: 55
From: Deep South Denmark
How long ago did you last use Zip? Since the EU has tightened up it's OSS VAT rules in the last year or so I have found it almost impossible to order stuff from the US, un less the order is substantial (ie, over €150) Some of the companies I used to use just do not ship to the EU anymore as they did not (or did not want to) sign up to the OSS system.
Thankfully I have found a few places here in France that meet my needs - for the moment!
Thankfully I have found a few places here in France that meet my needs - for the moment!
Finally got a hold of Zip today and got the order cancelled after a week of nonsense.
Le Mans Master
Joined: May 2008
Posts: 9,063
Likes: 2,736
2022 C3 of the Year Finalist - Modified
I have ordered thousands of dollars of parts from Zip......and IMO they are the best Corvette parts vendor out there. They have a great catalog, have a great refund policy.....and in the past, good people. Times have changed....they sold out to a larger company, as did several other of our vendors.....so who knows now what to expect....but I will continue to use them until they fail to provide the service I expect.
Safety Car
Joined: Dec 2012
Posts: 3,789
Likes: 1,695
From: Summerville SC
Agree with them being the best. I ordered 2 t top latches, one came in and it looked like someone had returned it and there was an issue with it. I didn't even call. Just filled out the return slip, gave the reason and dropped it in the mail. A week later I got a credit and a recharge and they shipped me the new one. How can it get any better than that? They are my GO TO guys. 
Racer
Joined: Sep 2017
Posts: 334
Likes: 56
Danish Shark, you aren't trying to slip them some Krone are you?
Burning Brakes
Joined: Jan 2001
Posts: 1,202
Likes: 434
From: Loir Valley Sarthe, France
2025 c3 ('74-'82) of the Year Finalist - Unmodified
2024 C3 of the Year Finalist - Unmodified
2023 C3 of the Year Finalist - Unmodified
Race Director
Joined: Nov 2006
Posts: 13,151
Likes: 7,765
From: Sunshine Coast, Queensland, Australia
2025 C3 of the Year Finalist - Modified
2024 C3 of the Year Finalist- Modified
2022 C3 of the Year Finalist - Modified
Cruise-In VIII Veteran
Never had a problem with Zip replying to my Emails. There service is generally fantastic. It's there cost of overseas shipping that kills me. None the less. There service is excellent and they always write back to me.