Whats wrong with zip products??
Thread Starter
Drifting
Joined: Nov 2000
Posts: 1,477
Likes: 4
From: Florida 33460
Whats wrong with zip products??
I have placed my order days ago and still no reply from their "customer service" than automatic reply. My order has been days in" Waiting for order approval" !?!?!?
Internet shopping should be most easy for any company. Just print the order out and pic em up from shelf.No bs on the counter .
Wes,anybody, WAKE UP !!!!!!!!!!!!!!!!
Internet shopping should be most easy for any company. Just print the order out and pic em up from shelf.No bs on the counter . Wes,anybody, WAKE UP !!!!!!!!!!!!!!!!
Last edited by bowtie racing; May 15, 2006 at 10:51 AM.
Le Mans Master
Joined: Oct 2005
Posts: 6,247
Likes: 471
From: Glen Allen, VA
I'll throw in a thumbs up for them as well, I deal with them face to face since I pass them on the way to and from work every day. They are a good bunch of people. As previously stated, maybe something went wrong over the computer. I can imagine why you'd try to do business over the net from Finland, but in this case, it may be best to call.
Drifting
Joined: Aug 2005
Posts: 1,289
Likes: 3
From: East Waterboro Maine
I've had this same issue. Check if any of your items are on back order. If one of your items is on BO, they hold your entire order until it arrives. They won't release the rest of your items for shipping unless you specifically call and ask them to. It's a PITA
Thread Starter
Drifting
Joined: Nov 2000
Posts: 1,477
Likes: 4
From: Florida 33460
Originally Posted by Maine Vette
I've had this same issue. Check if any of your items are on back order. If one of your items is on BO, they hold your entire order until it arrives. They won't release the rest of your items for shipping unless you specifically call and ask them to. It's a PITA
Call call call ... i know but check my sig please. I would prefer sleeping in the night rather than trying to call otherside of the planet. This is the reson why email and net has been invented
I am sure they all are great people
But i still want some action after i have given my cc # in
Race Director
Joined: Feb 2005
Posts: 16,100
Likes: 17
Have dealt with ZIP for over a year...I always call on part orders...sometimes they must backorder,but then while on phone I can have the option of taking a partial order..great folks..quality parts...
Rich
Rich
Race Director
Joined: Dec 1999
Posts: 16,945
Likes: 9
Originally Posted by bowtie racing
Call call call ... i know but check my sig please. I would prefer sleeping in the night rather than trying to call otherside of the planet. This is the reson why email and net has been invented
They'll probably be open if you call them after dinner time over there. I like to order online also but sometimes there's just no other way than picking up the phone...or bombard them with emails LOL
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Melting Slicks
Joined: Mar 2006
Posts: 3,456
Likes: 102
From: Piedmont Va
St. Jude Donor '11-'12-'13,'19-'20
bowtie,
contact J.T. Stafford
jtstafford@zip-corvette.com
He has helped me break up stuck orders several times by email.
cheers
contact J.T. Stafford
jtstafford@zip-corvette.com
He has helped me break up stuck orders several times by email.
cheers
Melting Slicks
Joined: Mar 2005
Posts: 2,093
Likes: 297
From: Midlothian VA
Originally Posted by dosoctaves
bowtie,
contact J.T. Stafford
jtstafford@zip-corvette.com
He has helped me break up stuck orders several times by email.
cheers
contact J.T. Stafford
jtstafford@zip-corvette.com
He has helped me break up stuck orders several times by email.
cheers
JT is "da man"!!!
Thread Starter
Drifting
Joined: Nov 2000
Posts: 1,477
Likes: 4
From: Florida 33460
Originally Posted by dosoctaves
bowtie,
contact J.T. Stafford
jtstafford@zip-corvette.com
He has helped me break up stuck orders several times by email.
cheers
contact J.T. Stafford
jtstafford@zip-corvette.com
He has helped me break up stuck orders several times by email.
cheers
Yes J.T fixed it i a single email
Drifting
Joined: Aug 2005
Posts: 1,289
Likes: 3
From: East Waterboro Maine
Originally Posted by paul67
If you are willing to pay the shipping on two packages rather than just one I am sure they can accommodate you.
Melting Slicks
Joined: Mar 2006
Posts: 3,456
Likes: 102
From: Piedmont Va
St. Jude Donor '11-'12-'13,'19-'20
The catalog is on-line. Why do you ned a paper copy? I'm sure they are controlling costs and only printing them when needed. Unlike Corvette America who ships a 500 page catalog with EVERY order...oh, and by the way, generally has higher prices than ZIP...
while were on the subject, Ecklers is terrible compared to ZIP..at least in my recent experience...I made an order to Ecklers on the web, got an email confirming the order...and then it wnet into never never land. Sent them an email 5 days later requesting status of the order...no reply...I finally had to call today and ask wtf??? no such issues with ZIP.... cause J.T. is on his game!
while were on the subject, Ecklers is terrible compared to ZIP..at least in my recent experience...I made an order to Ecklers on the web, got an email confirming the order...and then it wnet into never never land. Sent them an email 5 days later requesting status of the order...no reply...I finally had to call today and ask wtf??? no such issues with ZIP....
cause J.T. is on his game!
Melting Slicks
Joined: May 2004
Posts: 2,084
Likes: 1
From: Aussie expat in Saudi Arabia
Originally Posted by dosoctaves
...while were on the subject, Ecklers is terrible compared to ZIP..at least in my recent experience...I made an order to Ecklers on the web, got an email confirming the order...and then it wnet into never never land. Sent them an email 5 days later requesting status of the order...no reply...I finally had to call today and ask wtf??? no such issues with ZIP.... cause J.T. is on his game!
cause J.T. is on his game!I'm currently waiting on an answer from J.T. as Zip were the only people I could find that had a dash harness, although I find generally that Zip, Ecklers and Davies all have pretty much the same sort of stock with similar prices.
JMHO
Burning Brakes
Joined: Jun 2005
Posts: 769
Likes: 0
From: NorCal 71 Lt-1
Originally Posted by dosoctaves
The catalog is on-line. Why do you ned a paper copy? I'm sure they are controlling costs and only printing them when needed. Unlike Corvette America who ships a 500 page catalog with EVERY order...oh, and by the way, generally has higher prices than ZIP...
while were on the subject, Ecklers is terrible compared to ZIP..at least in my recent experience...I made an order to Ecklers on the web, got an email confirming the order...and then it wnet into never never land. Sent them an email 5 days later requesting status of the order...no reply...I finally had to call today and ask wtf??? no such issues with ZIP.... cause J.T. is on his game!
while were on the subject, Ecklers is terrible compared to ZIP..at least in my recent experience...I made an order to Ecklers on the web, got an email confirming the order...and then it wnet into never never land. Sent them an email 5 days later requesting status of the order...no reply...I finally had to call today and ask wtf??? no such issues with ZIP....
cause J.T. is on his game!
Melting Slicks
Joined: Mar 2006
Posts: 3,456
Likes: 102
From: Piedmont Va
St. Jude Donor '11-'12-'13,'19-'20
not sure what your point is
Last edited by CheezMoe; May 16, 2006 at 08:34 PM.