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Spectacular vendor experience! [VB&P]

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Old Mar 25, 2002 | 06:21 PM
  #1  
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From: Lutz FL
Default Spectacular vendor experience! [VB&P]

Well, as many of you know (from my incessant ball joint problems), I have been working on doing the VB&P front mono leaf spring install on my car. Today was the pull my hair out of my head deal with the balljoints not fitting. I have to say here that I got the kit from Ecklers, as I had been waiting for a VB&P catalog, and it never showed. Also I have to admit Ecklers with their restoration club ended up being a little cheaper.

Well, with the balljoints not fitting, I called VB&P to ask them for help. I realized at this point that they were local to me (relatively speaking, right around 50 miles). When I told them of the problem I was having, they were interested in seeing it, as they had gotten the same call previously, but not from anyone local.

I hoofed it on down there, as I REALLY want to be able to drive the car again, weather has been nice and all. I show the tech the balljoints and he brings out the ones they use. His, a perfect drop in fit, Ecklers, couldn't get it to go in with a hammer (not that we tried). So I asked them how much they would be, if they could give a club discount or anything else, since I am currently unemployed (anyone need a web programmer? really strong in Cold fusion, ASP, Visual basic, SQL server, etc). The tech went to go talk to the business manager, and they gave me the new balljoints in exchange for the non-fitting ones from Ecklers.

I have to say I am really impressed. Although it is their product, I didn't buy it from them, and definitely didn't buy the balljoint from them, but they still made it right, and got me back to where I can install these control arms. For the most part, sometimes its hard to get a company to make right on their own sales, but VB&P is really a class act for doing it on one of Ecklers sales.

I DEFINITELY will buy any of my future suspension parts directly from VB&P, no question about it.

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Old Mar 25, 2002 | 06:54 PM
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Default Re: Spectacular vendor experience! [VB&P] (Black68Vette)

The key ? is. Did you get it back on the road? :cheers:
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Old Mar 25, 2002 | 06:58 PM
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From: Lutz FL
Default Re: Spectacular vendor experience! [VB&P] (Budman78)

No, not yet. As luck would have it, it was sunny and 78 degrees as I drove over to VB&P, and pouring cats and dogs by the time I got home. Its cleared up some, so maybe tonite.
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Old Mar 25, 2002 | 07:01 PM
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Default Re: Spectacular vendor experience! [VB&P] (Black68Vette)

Glad to hear that you made out OK. Its a shame that all companies cannot work like that, think of how great things would be. Also, sorry to hear about your unemployment. I know how you feel because I am just about to lose my job too. Company is moving to mexico in a few months. Well, good luck with your vette.
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Old Mar 25, 2002 | 07:02 PM
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Default Re: Spectacular vendor experience! [VB&P] (Black68Vette)

If I could get all the parts I need for my project from them I would get everything from them!!! :cheers:
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Old Mar 25, 2002 | 07:04 PM
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From: Lutz FL
Default Re: Spectacular vendor experience! [VB&P] (Richard Cooper)

Also, sorry to hear about your unemployment. I know how you feel because I am just about to lose my job too. Company is moving to mexico in a few months.
Funny thing is its sorta been a plus for a bit.. I finally have the time to install a bunch of the parts that I bought while I had money...

Just wish I could have the time + money at the same time...

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Old Mar 25, 2002 | 07:05 PM
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Default Re: Spectacular vendor experience! [VB&P] (Black68Vette)

Wow- That is amazing. i have bought numerous items from VBP and always been treated well.
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Old Mar 25, 2002 | 07:30 PM
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Default Re: Spectacular vendor experience! [VB&P] (Black68Vette)

I was going to ask with Vette Brakes and Products being in St. Pete, and them having a walk in counter that is open on Saturday mornings, what where you waiting for something in the mail for? Glad to hear a positive experience about a vendor. I'm heading down there this weekend. Maybe I'll mention I saw this on "Corvette forum" and see if i can get my parts for free!!! :eek: ;) :lol:
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