Willcox Summer Sale
Thread Starter
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,852
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
International Customers:
USPS updated last night and it failed! The international shipping calculator option from the site for USPS is down. With this failure, customers could not order.
To allow international customers to continue to order, we’ve installed the UPS shipping calculator for international customers. We are going to calculate the usps shipping when the order arrivers and then email you the correction (in most cases the shipping will lower). If you paid by paypal a credit will be issued to your account once completed (should one be due). If there is a difference or balance due you would also be notified.
I apologize for this inconvenience and it is being corrected asap. (I’m hoping tomorrow).
Thank you,
Willcox
USPS updated last night and it failed! The international shipping calculator option from the site for USPS is down. With this failure, customers could not order.
To allow international customers to continue to order, we’ve installed the UPS shipping calculator for international customers. We are going to calculate the usps shipping when the order arrivers and then email you the correction (in most cases the shipping will lower). If you paid by paypal a credit will be issued to your account once completed (should one be due). If there is a difference or balance due you would also be notified.
I apologize for this inconvenience and it is being corrected asap. (I’m hoping tomorrow).
Thank you,
Willcox
Thread Starter
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,852
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
I apologize for the delay in this repair.. I just tested the international shipping and it still isn't working.... They tell me tomorrow... I hope "they" are right.
Thread Starter
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,852
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
Update to International Customers: The update on the USPS calculator is still giving us a hard way to go. The module supplied to us today failed.
We have turned on the UPS calculator which will allow you to place your orders. However, before any order is completed the USPS shipping will be checked in-house. The orders will still ship via USPS and not UPS. If the order shipping is cheaper it will be changed, if the order shipping is more you will be contacted asap.
I’m sorry; we’re working as hard as we can to find a work around on this.
Thank you
We have turned on the UPS calculator which will allow you to place your orders. However, before any order is completed the USPS shipping will be checked in-house. The orders will still ship via USPS and not UPS. If the order shipping is cheaper it will be changed, if the order shipping is more you will be contacted asap.
I’m sorry; we’re working as hard as we can to find a work around on this.
Thank you
Thread Starter
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,852
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
This sale will run until the end of this month...
International calculator is repaired and working fine. . . To all our international customers, Thank you for your patience.
Willcox
International calculator is repaired and working fine. . . To all our international customers, Thank you for your patience.
Willcox