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Old Jun 16, 2016 | 06:38 PM
  #41  
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The13Bats
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From: Eustis ( Area 51 Bat Cave ) Fl
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My 68 donor chassis was advertised all new rebuilt with the upgrade front and rear transverse springs, some of the poly bushings were already junk and while it would have been nice if the seller 1960fi George had told me I emailed VB's about it and they didn't care and said that they would be happy to sell me new ones, I have noticed they are just one of many once great names in aftermarket parts that are failing in the customer service dept,

No doubt something is wrong with your spring but what caused it is what I want to know but I fear VB will not stand behind it....

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Old Jun 16, 2016 | 08:14 PM
  #42  
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From: Harrisburg Pa
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Originally Posted by mrichi
I have emailed VB&P no response as yet ,I will post a photo in a few days showing the whole spring out of the car, which will show how the spring was assembled
Call them, I never get any response by email for questions or returns.
"Delete" is so easy.
Be professional over the phone.

This is why you MUST open all box's when they arrive at your door.
There is no longer any quality checks.
Remember China also makes the quality sticker.
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Old Jun 17, 2016 | 07:13 PM
  #43  
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From: Eustis ( Area 51 Bat Cave ) Fl
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Originally Posted by TOM B1
Call them, I never get any response by email for questions or returns.
"Delete" is so easy.
Be professional over the phone.


This is why you MUST open all box's when they arrive at your door.
There is no longer any quality checks.
Remember China also makes the quality sticker.
I would have to say that door swings both ways a "Professional" company will reply to emails...a crappy company likely does hit "delete".
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Old Jun 23, 2016 | 02:53 AM
  #44  
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mrichi
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From: Tanunda South Australia
Default composite rear spring

I have emailed VB&P 4 times with photos ect and still no response.

Maybe its because I live in Australia, Iam not happy, is there no customer service at VB&P ?
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Old Jun 23, 2016 | 04:48 AM
  #45  
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bluedawg
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From: anchorage ak
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Originally Posted by TOM B1
Call them, I never get any response by email for questions or returns.
"Delete" is so easy.
Be professional over the phone.

This is why you MUST open all box's when they arrive at your door.
There is no longer any quality checks.
Remember China also makes the quality sticker.
If your going to call them, get an app called call recorder, it's free an it works great.
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