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Old Feb 3, 2003 | 06:46 PM
  #1  
VETDRMS's Avatar
VETDRMS
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Melting Slicks
10 Year Member
 
Joined: Dec 2001
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From: Billings MT
Default Go Dynomax :)

I have been cussing and fighting with these d#$m headers for the last YEAR.
I've gone through over $125 in gaskets and fasteners trying to get them to seal.....soooooo.....finally after taking them off once again I decided to lay a straight edge across the primaries, the center two had a 1/16" gap!
I called my exhaust shop (purchased headers from summit) and told them the problem and asked if they could weld new o-rings on so I could get them to seal. Instead, the lady said she would check into a warranty.
Talked to her today, brought the headers for them to look at, and the flanges were warped along the bolts and on the surface. She called her supplier and they have a limited life-time warranty.
She said my new pair will be here in 1-2 weeks! :D
No hassle and a new shiny pair of headers to go with my 383.
Let’s just hope the new pair seals better.

So, I guess I’m a lot happier with them then I was before. Maybe I just got a bad set

The moral of the story:

Check the simple things before spending WAY to much time fighting the problem. :lol: :crazy:

:cheers:
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Old Feb 3, 2003 | 06:51 PM
  #2  
Metal Wulf's Avatar
Metal Wulf
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Joined: Apr 2000
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From: Galloway NJ
Default Re: Go Dynomax :) (VETDRMS)

:cheers:
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Old Feb 3, 2003 | 06:53 PM
  #3  
Alwyn678's Avatar
Alwyn678
Team Owner
 
Joined: Jun 2001
Posts: 43,136
Likes: 155
From: Thomson Georgia
Default Re: Go Dynomax :) (Metal_Wulf)

U got a bad set mine are GREAT...No problems and have been on for a year
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Old Feb 3, 2003 | 08:02 PM
  #4  
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scottw
Burning Brakes
20 Year Member
 
Joined: Oct 2001
Posts: 1,241
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From: Okinawa Okinawa
Default Re: Go Dynomax :) (VETDRMS)

Good customer service is great when you get it.

No problems with mine. Your new set should be great.
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Old Feb 3, 2003 | 08:06 PM
  #5  
Gotta Fix my '76's Avatar
Gotta Fix my '76
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Joined: Nov 2002
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From: Jax Bch FL
Default Re: Go Dynomax :) (VETDRMS)

Ahh....Refreshing to get good customer service... I was on the phone with AT&T for 1.5 hours today...GRRR...just to get transferred to a Voice Mail..hehe, grrr...

They don't realize that the boss isn't the one with the 6 figures, but the person on the other end of the line...but they'll learn soon enough...Take Care of the Customer, and everything else will fall in place... :rant:
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