Ebay's response to a fraud report
Hello,
Thank you for writing in to Safe Harbor with your concerns, my name is
Dugan and I will be happy to assist you.
The recent items listed with this account were the result of an
unauthorized account takeover. Unfortunately, we were not aware of this
activity until some time after the listings appeared on the site. Once
we became aware of this activity, immediate action was taken. We are now
in the process of restoring the account to its true owner.
Let me suggest a few ways this could have occurred.
If the user had a relatively simple password or password hint question
it is possible that a third party was able to gain access to the account
by guessing the password.
It is also possible that the user could have unknowingly provided his or
her password to another party. Some eBay members have reported receiving
messages asking for User IDs and passwords. These messages appear to
come from eBay Support, but in fact are not. eBay will never ask for
sensitive information of this nature through email.
Finally, there are a number of computer viruses in circulation that log
and record keystrokes. It's recommended that computer users keep their
virus alert software up-to-date, and check their system often for
problems. A firewall for high-speed Internet users is also highly
recommended.
Please be aware that eBay urges caution when purchasing high-priced
items, especially if the price seems too good to be true.
We do not recommend the use of instant cash wire transfer services such
as Western Union and MoneyGram, and we ask that users decline sending
payment in cases where these are the only methods of payment offered by
the seller. Generally, if payment is sent using an instant cash wire
transfer service and the item is not delivered as promised, no recourse
is available for recovering funds. In most cases, a verified escrow
service should be used when purchasing high dollar value items. More
information on the benefits and risks of individual payment methods can
be found at:
http://pages.ebay.com/help/buy/payment.html
Thank you for your participation in the eBay community.
Regards,
Dugan
eBay SafeHarbor
Investigations Team
The Best of Corvette for Corvette Enthusiasts
Telling someone to use their common sense is synonomous with telling somebody they are probably too stupid to get it right in the first place. :lol: :jester




Just today I get a email from ebay saying I have placed a 1999 license plate for sale and they are removing it because it is not 5 years old and that violates their policy. It had a value of $5.00.
They can catch a $5.00 item that was a mistake as I did not know that it violated their policy.
About 6-7 weeks ago I bought a Corvette clock on ebay. The clock and shipping only amounted to $19.95. I never received the clock. I had my check cancelled and paid at the bank six days after I sent it. The seller would not answer my emails.
He left negative feedback on me. Said I stopped payment on my check.
I contacted ebay to get this off my account. You can't get anybody. You have to file for mediation, and pay $20.00 with your credit card, and then it can be removed only with the o.k. of the person who put it there.
I now have lost my money. No clock. Negative feedback, and ebay could care less.
I have had over 200 ebay transactions with only this negative feedback. I guess I have been lucky.



Bama - I feel your pain, I've been through it. You can surf their site for hours and never find a link that actually goes anywhere. ie. a phone#.
They really are just a venue for bringing buyer and seller together. Same as any classified or for sale section online or in a newspaper. Only nobody expects the Milwaulkee Journal or VetteFinders to be resposible when a buyer or seller gets ripped off.
I've got a few thousand eBay transactions under my belt. Yes, I've been stung a couple times but it sure as hell isn't eBay doing the screwing.
Larry
Finally, there are a number of computer viruses in circulation that log
and record keystrokes. It's recommended that computer users keep their
virus alert software up-to-date, and check their system often for
problems. A firewall for high-speed Internet users is also highly
recommended.
I try to keep my virus scanning software as up to date as possible. My company supplies the updates for free since so many employees do work at home and bring it in to work.
I recently read about the following software in PC magazine that is free for down loading at:
http://www.safer-networking.org
It was rated as one of the best spyware detection routines available even compared to packages costing in excess of $50. When I ran this program it found a number of different spyware routines (my son often downloads from Kazaa) that my virus detection software never found. Most spyware is used for commercial purposes to study consumer "internet habits" but some is malicious in the intent to steal passwords and personal info.
Between internet fraud, virus's, e-mail spam, and spyware, I'm begining to have doubts about the future of an unregulated internet. The use of the internet for commerce is certainly in jeopardy if something is not done to change this situation.


E-BAY 1-888-749-3229
I was sent an e-mail this week tha tws forwarded to the E-bay Scam Police tha twas prety good stating th at my account had been hi-jacked and they needed my information to restore my account. It looks pretty good until you use the common sense filter on it.
Put this phone number up somewhere, you may need it. Jim
E-BAY 1-888-749-3229
:lolg:






