How do you rebute an ebay feedback?
Thread Starter
Safety Car
Joined: Mar 1999
Posts: 3,715
Likes: 1
From: VASS, NC, USA
How do you rebute an ebay feedback?
An ebay member won an item I was selling. He never sent payment. I sent 3 reminders, No answer.
My last email stated I would leave - feedback if no notice was sent to me regarding status of payment. No reply. So I left - feedback. Of course, when he saw the feedback, he said he mailed the payment, yet never got the item. So he got the last word. What do I do now to get my - feedback expunged (yeah, right...)?
It seems no matter what, if you leave - feedback, you could always be made to look like the bad guy
My last email stated I would leave - feedback if no notice was sent to me regarding status of payment. No reply. So I left - feedback. Of course, when he saw the feedback, he said he mailed the payment, yet never got the item. So he got the last word. What do I do now to get my - feedback expunged (yeah, right...)?
It seems no matter what, if you leave - feedback, you could always be made to look like the bad guy
Pro
Joined: Jan 2000
Posts: 569
Likes: 0
From: SLC, UT USA
Re: How do you rebute an ebay feedback? (MELVIN)
Start with square trade
http://www.squaretrade.com/cnt/jsp/o...paign=EBY_OD_8
http://www.squaretrade.com/cnt/jsp/o...paign=EBY_OD_8
Race Director
Joined: Feb 1999
Posts: 16,978
Likes: 7
From: In Dreams There Is Truth Ohio
Re: How do you rebute an ebay feedback? (MELVIN)
Johnm when you don't receive payment, and there's no communication, let ebay handle that....don't leave any negative feedback...Ebay contacts the member, sends email, and when they are satisfied, they will credit you for the selling fees. In fact you should do that anyway.
ebay will remove the negative feedback.
ebay will remove the negative feedback.
Advanced
Joined: Dec 2003
Posts: 64
Likes: 0
From: Westland MI
Re: How do you rebute an ebay feedback? (GDaina)
I couldn't agree more with the suggestion to let eBay handle it if you aren't getting anywhere. Leaving negative feedback is such a double-edged sword.. Even if you're in the right, odds are the other person will leave negative feedback for you too.. *sigh*
Safety Car
Joined: Jan 2001
Posts: 3,637
Likes: 27
From: Norwalk Ct
Re: How do you rebute an ebay feedback? (MELVIN)
In my opinion you did the right thing with posting negative feedback.
Theres nothing you can do if he leaves "revenge" feedback for you, you can add a note to his feedback (not that they give you much room to explain with 80 characters) but use it.
I had the same thing happen to me 3 weeks ago, I had paid within hours for a part for my GTO...after 2 weeks I emailed the guy and asked on the where abouts of the part, they said they must have missed my order and would send me another one priority mail, two week smore, still nothing, so another email was sent and again, oh we're sorry we'll send it out tomorrow. Third email was for my money back and I posted feedback saying that had paid quickly, was strung along for 8 weeks and then asked for my money back, precise, accurate and to the point. Sure enuff I got a negative from this guy a day later saying that I was uncooperative and difficult to deal with.
I am lucky in that I have 180+ positive feedbacks already and this one negative which people will ignore.
Post the negative feedback, becuase you protect yourself and future buyers.
Nick
[Modified by lvrpool32, 1:09 PM 5/12/2004]
Theres nothing you can do if he leaves "revenge" feedback for you, you can add a note to his feedback (not that they give you much room to explain with 80 characters) but use it.
I had the same thing happen to me 3 weeks ago, I had paid within hours for a part for my GTO...after 2 weeks I emailed the guy and asked on the where abouts of the part, they said they must have missed my order and would send me another one priority mail, two week smore, still nothing, so another email was sent and again, oh we're sorry we'll send it out tomorrow. Third email was for my money back and I posted feedback saying that had paid quickly, was strung along for 8 weeks and then asked for my money back, precise, accurate and to the point. Sure enuff I got a negative from this guy a day later saying that I was uncooperative and difficult to deal with.
I am lucky in that I have 180+ positive feedbacks already and this one negative which people will ignore.
Post the negative feedback, becuase you protect yourself and future buyers.
Nick
[Modified by lvrpool32, 1:09 PM 5/12/2004]
Melting Slicks
Joined: Sep 1999
Posts: 2,738
Likes: 1
From: Deep in the Heart of Dixie Alabama
Re: How do you rebute an ebay feedback? (MELVIN)
It is hard to get negative feedback removed.
Ebay is of No help. I tried to get a negative feedback removed and I took 30 minutes filling out the form and at the end they wanted to charge my credit card $20.00, and stated they could only remove feedback if the person who put it there agreed. It was just a scam.
I bought a clock and sent my money the following day. After 30 days I had not received my clock, and 3 emails not answered. I left him negative feedback and within 5 minutes he left me negative feedback.
I have my cancelled check. He got my money, and I did not get a clock. All I got was negative feedback. :mad :mad
Ebay is of No help. I tried to get a negative feedback removed and I took 30 minutes filling out the form and at the end they wanted to charge my credit card $20.00, and stated they could only remove feedback if the person who put it there agreed. It was just a scam.
I bought a clock and sent my money the following day. After 30 days I had not received my clock, and 3 emails not answered. I left him negative feedback and within 5 minutes he left me negative feedback.
I have my cancelled check. He got my money, and I did not get a clock. All I got was negative feedback. :mad :mad
Race Director
Joined: Aug 1999
Posts: 18,126
Likes: 174
From: WI
Re: How do you rebute an ebay feedback? (bamavettes)
I am with Bamavettes...F O R G E T IT... it`s not worth the hassle
...redvetracr
PS: I have over 100 positives BUT my 1 negative is over .80 thats right .80 cents...
...redvetracr
PS: I have over 100 positives BUT my 1 negative is over .80 thats right .80 cents...
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Thread Starter
Safety Car
Joined: Mar 1999
Posts: 3,715
Likes: 1
From: VASS, NC, USA
Re: How do you rebute an ebay feedback? (gsfgf)
Thanks folks. I think the worse part is, is that when you do get a - feedback, it shows like a great big cancer right up front when you review someones history