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Corvette Central problem?
Thread Starter
Racer
Joined: Jul 2011
Posts: 435
Likes: 5
From: Sublimity OR
Corvette Central problem?
Have any of you experience with ordering from Corvette Central and being charged for an order you did not submit?
Over the weekend I ruined the passenger side electric window switch; looked it up at three places......ordered it from Corvette America. It was cheaper (I actually ordered 3) and shipping was less.
Sunday night I got an email that Corvette Central was sending me a dome light switch. I did not order this.
Now I am told one was shipped in September; I never received that order or I would have refused it.
Something is wrong with their ordering/internet service, in my opinion.
I will refuse anything from Corvette Central.
Over the weekend I ruined the passenger side electric window switch; looked it up at three places......ordered it from Corvette America. It was cheaper (I actually ordered 3) and shipping was less.
Sunday night I got an email that Corvette Central was sending me a dome light switch. I did not order this.
Now I am told one was shipped in September; I never received that order or I would have refused it.
Something is wrong with their ordering/internet service, in my opinion.
I will refuse anything from Corvette Central.
Thread Starter
Racer
Joined: Jul 2011
Posts: 435
Likes: 5
From: Sublimity OR
I phoned them. Pardon the drama, but it upsetting. They charged me in Septmember for the same thing (I now see) and my wife paid the VISA without question.....ummmm. I received nothing. Why would I want a dome lite; the thing is cloth and there is no electrical AND it is not an option that I know of.
Now they are charging me again.
Sorrow but know Alaskans have oil and $ and Sarah.....
but it is wrong.
Now they are charging me again.
Sorrow but know Alaskans have oil and $ and Sarah.....
but it is wrong.
Team Owner
Joined: Mar 2012
Posts: 27,118
Likes: 135
From: Montgomery, Alabama
2017 C6 of Year Finalist
Thread Starter
Racer
Joined: Jul 2011
Posts: 435
Likes: 5
From: Sublimity OR
I wrote them an email (Attention, Heather) this morning. My wife looked back in the banking records and she paid VISA $17.00+/- for the same dome light in September 2011.
Now a dome light is being shipped and IF I return it they will give me credit???? I did not receive a dome light/switch in September 2011--I did not order one. I have a convertible.
Now the same thing is happening. I hope Heather can straighten this out. My credit card is being used without my permission; I did not order the item/s; I have not received an order.
My wife is extremely upset....as I wrote we are 72-73 each; I am sorry that you feel I am out-of-line but money did not come easy to us and we live frugally. My Corvette is a real "luxury".
My wife is going to write the BBB in Sawyer, MI, and complain to B of A about mis-use of our VISA.
I hope Heather comes through!
Now a dome light is being shipped and IF I return it they will give me credit???? I did not receive a dome light/switch in September 2011--I did not order one. I have a convertible.
Now the same thing is happening. I hope Heather can straighten this out. My credit card is being used without my permission; I did not order the item/s; I have not received an order.
My wife is extremely upset....as I wrote we are 72-73 each; I am sorry that you feel I am out-of-line but money did not come easy to us and we live frugally. My Corvette is a real "luxury".
My wife is going to write the BBB in Sawyer, MI, and complain to B of A about mis-use of our VISA.
I hope Heather comes through!
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Drifting
Joined: Mar 2012
Posts: 1,492
Likes: 61
From: New Jersey
Right now you are talking about how much money -$34.00? Before you write to the BBB and complain to VISA try to work it out with Corvette Central first. I am not trying to downplay that what has happened to you is wrong but if my problems right now centered on $34.00, my wife and I would be booking a flight to Paris to celebrate. This only came to your attention a few days ago. Amohg many other problems, I have been arguing on and off for a few years with doctors about thousands of dollars in bills (that I do not owe)! If you and your wife are in reasonably good health and hopefully this is the extent of your money woes, then take a deep breath, give her a hug and kiss and try to be pleasant Heather/Corvette Central in resolving this problem.
Good luck, put the top down and take a relaxing drive with your wife.
Good luck, put the top down and take a relaxing drive with your wife.
Thread Starter
Racer
Joined: Jul 2011
Posts: 435
Likes: 5
From: Sublimity OR
Heather phoned a little bit ago; she is good and I think the billing is straight.....in September 2011 I did order the rubber water seals for the courtesy light switches in the body of the doors.
No one knows why I got a notice that dome light switches were being sent......now. They are apparently not being sent.
I hope this fiasco is over.
No one knows why I got a notice that dome light switches were being sent......now. They are apparently not being sent.
I hope this fiasco is over.
