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They were really good with me. Ordered my first batch of Zaino when I bought the vette and the Z6 had completely leaked out of the bottle during shipping. No hassles, they just sent me another bottle of Z6.
I guess you can have bad experiences with any company...They were good with me. :cheers:
Ive never really had any problems with them. The one time I returned something because they sent the wrong item, it did take them about 2 months for me to get it. When it came I had forgotten I even ordered it. :rolleyes:
I'm not ordering from them anymore because they have messed up two of my orders recently. I haven't had any problems from the other vendors, yet! :lol:
I ordered a catalog from them on-line and received a order confirmation saying my catalog would arrive in about 10 working days...............This was ONE month ago. At least you would think they would get a catalog to a potential customer. I've ordered through Zip on line with excellent results. :p:
:rolleyes: :D Guess what? I got my catalog in the mail today!!!!! I'm sitting here getting ready to order a few items to make my Vette even more unique. Although it took awhile to arrive, it's a nice catalog and I'ma-orderin' :blueangel: :p: