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There's all kinds of threads on this problem in this forum.
One of the solutions is to have somebody press down on the hood
while you try to open it from inside the normal way.
I don't remember the other methods but if you do a search I'm sure you'll
find lots of advice on what to do.
When you do get it open, that might be the time to install some emergency hood opening cables.
That's in the forum somewhere also.
But do as I say, not as I do....I haven't put the cables in yet in my car.....
Have someone push down on the passenger side of the hood while you pull the release cable. While you have the cable pulled, have them then lift up on the passenger side.