Zip Corvette
Thread Starter
Instructor
Joined: Jul 2012
Posts: 235
Likes: 9
From: Winter Garden Florida
Zip Corvette
Warranty claims. has anyone had an experience good or bad. were you satisfied? tell about your experience.
I need to make a claim and want to know what I'm going to experience in advance.
thanks for all your answers.
I need to make a claim and want to know what I'm going to experience in advance.
thanks for all your answers.
Team Owner
Joined: Sep 2003
Posts: 25,415
Likes: 2,745
Me, Joe, John, Jim Gary or Phil's experience has nothing to do with your suspected issue - neither does Sue's or Donna's.
Zen Vet Master Level VII
Joined: Mar 2016
Posts: 5,218
Likes: 1,174
From: Southlake, TX
I agree with the above be a nice person and you will increase your odds of cooperation.
BTW.. I needed to return a part for a swap. ZIP was a total class act. I do business with them regularly.
BTW.. I needed to return a part for a swap. ZIP was a total class act. I do business with them regularly.
2nd Gear
Joined: Nov 2016
Posts: 2
Likes: 0
I live about 20 mins. from Zip and have bought many parts there . They're great !!! Very friendly and they know there stuff .
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Thread Starter
Instructor
Joined: Jul 2012
Posts: 235
Likes: 9
From: Winter Garden Florida
I purchased a rebuilt diff from them and paid a local shop to install it. within 1100 miles it failed. I had it removed and sent it back at my expense. It took them 5 weeks to rebuild the diff a 2nd time under warranty and I had to get on the phone with a supervisor to get them to rebuild it and ship it back to me that soon. they made no offer to pay for the extra removal and installation costs due to their original diff failing. As soon as I had the diff installed for the second time it immediately started making the same noise. not going to remove it and send to them again so I am taking the car somewhere else. ZIP corvette gets a thumbs down recommendation from me. I have the documentation from ZIP to back it up.
Last edited by jgalfo; May 7, 2018 at 05:22 PM.
Team Owner
Joined: Dec 2007
Posts: 20,974
Likes: 261
File your claim, and let us know how it goes.
ALSO; if they answer is not what you want, it's only fair you post the whole story for us all to judge since you brought it up.
Thread Starter
Instructor
Joined: Jul 2012
Posts: 235
Likes: 9
From: Winter Garden Florida
read post #10. I made a warranty claim that cost me $1000. to have the diff removed and sent to Zip for warranty claim. they sat on it for over 4 weeks then sent it back saying they rebuilt it a second time, when I had the diff re-installed the diff it made the same noise immediately. I was not going to send it back to Zip a again after this.
Last edited by jgalfo; May 9, 2018 at 09:55 AM.