Amsoil slip lock back ordered!!
Thread Starter
Safety Car
Joined: Dec 2004
Posts: 3,742
Likes: 217
From: Arizona AZ
Amsoil slip lock back ordered!!
Not a happy AMSOIL first time customer at this moment.
I placed a $100 order with AMSOIL and rear diff fluid and SLIP LOCK was among the items. I wanted to do the job before the holiday
weekend.
Well seems the SLIP LOCK is back ordered and AMSOIL has no idea when it will be available again.
How sweet......knowing this and not telling me at the time of order nor were there any communications on the packing slip.
The representative tells me to just go ahead and use the diff fluid that AMSOIL is high enough in slip additive that it is not needed.
Hmmmmmmmmmm the term ""TRUST ME ON THIS" seems to smell of fish....................
And AMSOIL is kindly going to refund my Slip Lock cost, gee how nice of them.
The original fluid is drained from the diff and already mixed in with the other fluids to be recycled.
And AMSOIL said I could NOT return the unopened unused diff fluid. How's that for customer service?
Good luck, buyer beware, Caveat Emptor and have a fun Memorial Day.
I placed a $100 order with AMSOIL and rear diff fluid and SLIP LOCK was among the items. I wanted to do the job before the holiday
weekend.
Well seems the SLIP LOCK is back ordered and AMSOIL has no idea when it will be available again.
How sweet......knowing this and not telling me at the time of order nor were there any communications on the packing slip.
The representative tells me to just go ahead and use the diff fluid that AMSOIL is high enough in slip additive that it is not needed.
Hmmmmmmmmmm the term ""TRUST ME ON THIS" seems to smell of fish....................
And AMSOIL is kindly going to refund my Slip Lock cost, gee how nice of them.
The original fluid is drained from the diff and already mixed in with the other fluids to be recycled.
And AMSOIL said I could NOT return the unopened unused diff fluid. How's that for customer service?
Good luck, buyer beware, Caveat Emptor and have a fun Memorial Day.
Melting Slicks
Joined: Dec 2004
Posts: 2,656
Likes: 635
From: Dallas TX
Did you buy direct or through a local dealer?
I dont know how buying direct works as far as returns, but if you had bought from me and wanted a refund I would have done it.
I just went on my dealer portal to see if the slip lock was available, but since all the local distribution warehouses have closed for pickup, thats not an option so I cant see if its in-stock...
You can get AC Delco slip lock additive at most Oreilly's... I wouldnt hesitate to use that in place of the Amsoil.
I dont know how buying direct works as far as returns, but if you had bought from me and wanted a refund I would have done it.
I just went on my dealer portal to see if the slip lock was available, but since all the local distribution warehouses have closed for pickup, thats not an option so I cant see if its in-stock...
You can get AC Delco slip lock additive at most Oreilly's... I wouldnt hesitate to use that in place of the Amsoil.
Last edited by rjacobs; May 22, 2020 at 12:02 PM.
Burning Brakes
Joined: Apr 2017
Posts: 1,053
Likes: 291
From: Farmington MO
Race Director
Joined: Apr 2003
Posts: 17,700
Likes: 1,667
From: moraga ca
The representative is correct. Amsoil differential fluid has anti slip additive built into the fluid. I have run it without the additional slip lock with no problems on a Dana 44. The extra stuff is just in case there is chatter but usually it's not needed.
Thread Starter
Safety Car
Joined: Dec 2004
Posts: 3,742
Likes: 217
From: Arizona AZ
I'll go find and buy GM diff fluid and additive and be doen with this.
Thanks for the opinions but I am the one that doesn't add posi additive and ends up with chatter. Not a sob story I just know my luck and there's no 4 leaf clovers in the desert,
AZ
Le Mans Master
Joined: Oct 2004
Posts: 7,706
Likes: 485
From: Everett WA
C4 of Year Finalist (appearance mods) 2019
I'm a non racer. I've run Amsoil for the past 70K (changed twice). I add one container of the GM posi-additive prior to filling the diff with Amsoil.
I know that they say you do not need to however after we put it in the first time ..... went out for a 30 minute drive but when I got back home and had to make several sharp 90 turns there was some chatter from the rearend so we sucked out a few oz and put in the GM additive and no issues after that. YMMD
I know that they say you do not need to however after we put it in the first time ..... went out for a 30 minute drive but when I got back home and had to make several sharp 90 turns there was some chatter from the rearend so we sucked out a few oz and put in the GM additive and no issues after that. YMMD
Thread Starter
Safety Car
Joined: Dec 2004
Posts: 3,742
Likes: 217
From: Arizona AZ
The whole premise of my post was the lack of transparancy by AMSOIL when I placed the order, nothing mentioned about back order.
Then I receive my order with just the words "Backordered".
No date of any anticipated shipment.
It's when I call that I find out that AMSOIL did NOT have it in inventory at time of order and knowingly cannot say when it will be available again.
Now if I didn't call, how long would I have waited for the SLIP LOCK???????????????????
At least Summit tells me when I order a part if it's back ordered or being sent from another vendor.
AMSOIL? Nothing...............they wanted the sale on their books, and my cash, and let me hang for how long?
I told the sales rep I posted this info on the Corvette Forum as he attested to owning a C4. Well, he now has a chance to defend his
position. I don't bash companies, I just hold them accountable when their business practices don't seem to live up to their claims.
Then I receive my order with just the words "Backordered".
No date of any anticipated shipment.
It's when I call that I find out that AMSOIL did NOT have it in inventory at time of order and knowingly cannot say when it will be available again.
Now if I didn't call, how long would I have waited for the SLIP LOCK???????????????????
At least Summit tells me when I order a part if it's back ordered or being sent from another vendor.
AMSOIL? Nothing...............they wanted the sale on their books, and my cash, and let me hang for how long?
I told the sales rep I posted this info on the Corvette Forum as he attested to owning a C4. Well, he now has a chance to defend his
position. I don't bash companies, I just hold them accountable when their business practices don't seem to live up to their claims.
Last edited by azmusclecar; May 22, 2020 at 02:17 PM.
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Thread Starter
Safety Car
Joined: Dec 2004
Posts: 3,742
Likes: 217
From: Arizona AZ
I'm a non racer. I've run Amsoil for the past 70K (changed twice). I add one container of the GM posi-additive prior to filling the diff with Amsoil.
I know that they say you do not need to however after we put it in the first time ..... went out for a 30 minute drive but when I got back home and had to make several sharp 90 turns there was some chatter from the rearend so we sucked out a few oz and put in the GM additive and no issues after that. YMMD
I know that they say you do not need to however after we put it in the first time ..... went out for a 30 minute drive but when I got back home and had to make several sharp 90 turns there was some chatter from the rearend so we sucked out a few oz and put in the GM additive and no issues after that. YMMD
Thread Starter
Safety Car
Joined: Dec 2004
Posts: 3,742
Likes: 217
From: Arizona AZ
Melting Slicks
Joined: Dec 2004
Posts: 2,656
Likes: 635
From: Dallas TX
Use the Amsoil SevereGear 75w90 you have. Go to Oreilly and get a bottle of the GM slip lock additive for 11 bucks. Use that in place of the Amsoil slip lock additive.
I cant say I would be happy either with the service you have gotten from Amsoil, but my question still remains of did you buy from the website direct or did you go through a dealer? The website generally pushes you to contact a dealer in your area.
Team Owner
Joined: Feb 2003
Posts: 54,121
Likes: 9,429
From: Sitting in his Nowhere land Hanover Pa
2024 C2 of the Year Finalist - Unmodified
2015 C2 of Year Finalist
they have a great marketing team. with that said just buy oil that you need that meets the API spec called out in your owners manual, and stop looking at the brand name
Thread Starter
Safety Car
Joined: Dec 2004
Posts: 3,742
Likes: 217
From: Arizona AZ
I ordered from their website.....and the dealer then contacted me offering me their preferred customer package................
I think I'll pass on that..........
I'm in AZ and my dealer is in OHIO..................makes perfect sense to me.
To end this thread I called the dealer and got the voicemail and left a message. I have not heard back from him since.
I think I'll pass on that..........
I'm in AZ and my dealer is in OHIO..................makes perfect sense to me.
To end this thread I called the dealer and got the voicemail and left a message. I have not heard back from him since.
Last edited by azmusclecar; May 22, 2020 at 07:39 PM.
Melting Slicks
Joined: Dec 2004
Posts: 2,656
Likes: 635
From: Dallas TX
Should have contact me or subdriver(c66racing). I believe he is the official forum dealer for Amsoil.
Again, I have never dealt with Amsoil corporate from a customer sales perspective. They are more setup for their dealer network to deal with stuff like this I think. They have taken care of me a few times on some issues I have had as a dealer and I couldnt complain.
And thats odd that their website connected you with a dealer in Ohio... When you put your info in its supposed to hook you up with a dealer near you... at least thats how I understand it.
Again, I have never dealt with Amsoil corporate from a customer sales perspective. They are more setup for their dealer network to deal with stuff like this I think. They have taken care of me a few times on some issues I have had as a dealer and I couldnt complain.
And thats odd that their website connected you with a dealer in Ohio... When you put your info in its supposed to hook you up with a dealer near you... at least thats how I understand it.
Le Mans Master
Joined: Aug 2017
Posts: 6,942
Likes: 1,490
From: New Jersey
My dealer actually sells out of the hardware store down the street. Really convenient should I choose that route. Like a 5 minute walk. (I've had some issues in the past with it, I don't believe it was the lube 100% but coincidental none the less. So I'm not wasting the money until I have a fresh mill that I know won't blow lol)
That being said I tried the dealer lookup on the site and it doesn't even show them either. Weird.
That being said I tried the dealer lookup on the site and it doesn't even show them either. Weird.
Last edited by 84 4+3; May 23, 2020 at 10:11 AM.
Melting Slicks
Joined: Dec 2004
Posts: 2,656
Likes: 635
From: Dallas TX
My dealer actually sells out of the hardware store down the street. Really convenient should I choose that route. Like a 5 minute walk. (I've had some issues in the past with it, I don't believe it was the lube 100% but coincidental none the less. So I'm not wasting the money until I have a fresh mill that I know won't blow lol)
That being said I tried the dealer lookup on the site and it doesn't even show them either. Weird.
That being said I tried the dealer lookup on the site and it doesn't even show them either. Weird.
Le Mans Master
Joined: Aug 2017
Posts: 6,942
Likes: 1,490
From: New Jersey
Its very confusing. My dads boss was a dealer back in the 90s, they used to run it in the race boats. At that point in time the type of dealer he was you needed some sort of store front. I vaguely remember him saying he got to try a bunch of new stuff when it first came out. They really liked the two stroke oil because you could (i believe) lean out the oil injection for a little more power.
Pro
Joined: Dec 2018
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From: Wisconsin
2023 Corvette of the Year Finalist - Modified
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I don't get why, in this age, any website wouldn't have real time inventory to prevent someone unknowingly ordering something the retailer doesn't currently have in stock. However, I must ask the question: Why did you drain the diff if you didn't have the required fluids to refill it on hand?