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what else are they going to do, they either go chapter 11 or have a nice class action suit.

it worked out pretty good though, it sounds like everybody got a fair deal, but 600 bucks to get your heads replaced? what shop would do that for that amount? something is better than nothing.

 

AFR sells to the public, thus the public does have a right to complain if we see fit. I have personaly had issues with their heads that were resolved after complaining on this forum. But at the time the particular posts were deleted by the forum gods probably at the request of afr a paying customer. I am suprised that some of the mentioned posts still exist.
I commend what AFR is doing but it is probably because the scope of the recall is too large to slide under the door.
Sorry but your joining this board just to post your approval of AFR does not seem completely genuine.

 

As far as the free Pontiac give away, the cars were donated by Pontiac. Winfrey was the messenger and many people assumed she purchased the vehicles and gave them away.

 

I have NEVER seen a company cover labor at any level for a parts problem. Most written warrentys specifically exclude labor. My hat is off to AFR. Have any of the critics actually had a problem with the valves in question? There is no question when there is a parts problem, there is cost and inconvenience. So the question is how a company deals with it. I agree with the original poster. I hope this string does not turn into a theoretical flame thrash.

BTW, the accountants to not make the decision on level of warrenty coverage, they just measure it. I are one

 

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I do Apologize for my comment on joining, I neglected to check your history to verify my statement. I am wrong.

 

Thank you, and good luck with your agenda!

 

Lol, for someone who advises a multi-million/billion dollar company, you sure seem to be looking to create some drama.

"Ooohhh, look at me, I worked for XXX and they make tons of money! My old company had the best customer service in the world, that makes my opinion more important than everyone else's!"

Give it a rest man, you're no different than the rest of us. Your opinion is just like an *******, everyone has one; and I doubt yours is much more important than mine. I think AFR is doing the right thing, others will disagree. You or I aren't going to change anyones mind by posting on a message board, especially when you post with grand, dramatic gestures like, "This is the last post I will make here." Get over yourself, no one here cares if you ever post again. Collectively, we will miss your knowledge and the possible help you could provide others, but it's not a big deal for us to lose a drama queen; in fact, the board is probably better off for it. All you've done by proclaiming that you 'will never post here again' is alienate yourself from the largest group of Corvette enthusiasts on the planet. All because you felt so strongly that your opinion was more important than someone else's, that when the other party disagreed with you, you left.

Come down off your high horse, realize that your just another guy on a forum, realize that there are people here who quite literally dwarf your automotive knowledge, people here who dwarf your yearly income, people here who work for or own companies that are bigger/better/more important than your current or old employer, and most importantly just chill out man. Have a drink, and just use the forum as a place to talk about cars instead of a place to assert the importance of your own opinion.

 

What happened to AFR heads, is there a problem I missed??

 

http://forums.corvetteforum.com/show....php?t=1549697

Some LS valves used in the Eliminator heads are turning up not made to the correct Rockwell hardness.

 

looks like Chief Socatoa took is tribe and went home.

 

I don't believe that AFR is in the valve business. The valves are one part of their final product. They have suppliers that provide these items and springs etc. Just look at the parts in your current Corvette. You will see items marked "Made in Canada" and other places, yet this is a "GM" car. At least they are working on the problem and not telling you to POUND SAND.

 

nothing wrong with made in canada. rather have it made in canada then some other places in the world.

 

I never had a problem with any product made in Canada. I would trust it 100%.

And I agree with some other places in the world (like Mexico, China, etc.).........

 

I have trust (for the most part) in items made in the following countries (no specific order):

USA
Canada
Japan
Germany
England
Poland - yes, I have had great success with products made there.
Korea

The key is manufacturing maturity... and those nations have it.

 

I can't agree with that statement. I"ve seen it many times. When a product is wrong, or installed wrong (by someone athorized to do so), the labor charge is almost always inlcuded in the repair/replacement. If not, what's the good of the warranty?

 

I bet many claims in general (not inc these heads) are due to being installed/adjusted wrong. I picked up another brand heads from a nameless mfr a few weeks ago for a friends motor and they looked like garbage inside, only way to make it right was to epoxy or weld the ports up. You never hear people bashing them for some reason. Oh well, nothings perfect right?

 

I disagree with a couple statements made above..

Hundreds of companies cover parts and labor, some for 10yrs 100K miles, some for only 90 days.

I appreciate what AFR is doing as the right thing, I don't feel it is necessarily beyond the scope of what others have done and worthy of extreme praise. They could have just tried to let it play out and deny any claims. Are we at the point where not lying is to be praised?

And to say AFR is not in the valve business is like saying GM is not in the radio business. Technically correct, but when you offer an assembled product and warranty, you are by default "in the business" of each part. In so far as, you are the one your customer will look to for remedy. The DVD system in our suburban is a factory unit that says "Panasonic" right on it. If it fails, I go to a GM dealer for repair, parts and labor covered. I do not go to a Panasonic radio outlet. The point, AFR should be on the hook for valve issues in their heads. And again, they are dealing with it well.

So, kudos to AFR (certainly an example for this industry from what I have seen) but some perspective is nice. What we should really be praising them for is offering a 300cfm 23* 195cc head!!
An explanation full of the integrity we have come to expect from consultants of large corporations.