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I had installed a DelTeq about 10k miles ago on my '95. Recently, it's been stuttering and spitting codes. A local GM Master Tech scanned the car and told me that the DelTeq control Box crapped out. It had been running pretty rough on and off for the past three weeks.
I called DelTeq, and WITHIN ONE DAY I HAD ANOTHER BOX SHIPPED TO ME VIA FEDEX FOR FREE! I had it back on in 15 minutes and took it for a test drive. My fast-as-stink Corvette is restored to it's old glory!
To J.C. and everyone at DelTeq...PHENOMINAL customer service. Thank you very much!
I work everyday making sure people are happy. It's good to see another company doing such a good job too!
I agree on the service.
I called to ask about trouble shooting a miss that felt like I was running on 7 cyl.
He said whats the number on your control box?
I read it to him and he said there was an updated version.
I said how much? He said free!!
My wife called and said it arrived already!
I sure hope it solves my problem as it did yours.
i had 1 problem with my delteq in the year and a half its been on the GS. i was not getting any spark. so i called them on a sunday to see what time they were open, i figured they would have a answer machine voice message. well the guy actully answered the phone on a sunday and told me he would send out a part for free to try and see if that was the problem. and would send it next day if i needed it.
excellent customer service!!!!!!
oh, i called back a couple of hours later to tell him i found the problem. it wasn't the delteq. i had something hooked up wrong, my fault