Software Reviews - number 1
Thread Starter
Racer
Joined: Jul 2002
Posts: 401
Likes: 1
From: Aptos CA
Software Reviews - number 1
I had to pospone this because of EASE. This is not an good start:
I ordered overnight shipping of EASE to work on the car between storms. Everyone else was out-of-town or out-of-stock on cables.
A. The EASE came without the power connector to the FVI-12-CAN (interface to ALDL). -bad.
1. I called shipping but they didn't know what a DC connector was. - bad.
2. They overnighted the part. - Good.
3. I asked if the if the dc tip was neg or pos and the amps, so I could use another cigarette lighter connector instead of waiting. They didn't know. - bad.
B. Straight forward installation of software.
1. It comes on CD with another key CD to unlock version you bought. Self installer. - good.
C. It does NOT connect to my 90.
1. Reinstalled software, checked cables 82 times, etc. Zero, zip, nada. -VERY BAD.
2. Help files only say to check cables. - Duh. And to run a loopback test on your RS-232 computer port. Huh? Let's see, my computer is running fine - your stuff doesn't work - so it must be my computer? -bad.
3. No tech support today, although they said they would call me back. But they are having electrical problems, so I guess I'll call this one -Neutral.
I will do full reports on all the software I get. So far, this isn't too promising with EASE which was alot more than I thought I would spend to begin.
You can add up these good/bads anyway you choose. All I know is I don't have poop working for over $300.
I ordered overnight shipping of EASE to work on the car between storms. Everyone else was out-of-town or out-of-stock on cables.
A. The EASE came without the power connector to the FVI-12-CAN (interface to ALDL). -bad.
1. I called shipping but they didn't know what a DC connector was. - bad.
2. They overnighted the part. - Good.
3. I asked if the if the dc tip was neg or pos and the amps, so I could use another cigarette lighter connector instead of waiting. They didn't know. - bad.
B. Straight forward installation of software.
1. It comes on CD with another key CD to unlock version you bought. Self installer. - good.
C. It does NOT connect to my 90.
1. Reinstalled software, checked cables 82 times, etc. Zero, zip, nada. -VERY BAD.
2. Help files only say to check cables. - Duh. And to run a loopback test on your RS-232 computer port. Huh? Let's see, my computer is running fine - your stuff doesn't work - so it must be my computer? -bad.
3. No tech support today, although they said they would call me back. But they are having electrical problems, so I guess I'll call this one -Neutral.
I will do full reports on all the software I get. So far, this isn't too promising with EASE which was alot more than I thought I would spend to begin.
You can add up these good/bads anyway you choose. All I know is I don't have poop working for over $300.
Team Owner
Joined: May 2002
Posts: 24,337
Likes: 25
From: San Diego , CA Double Yellow DirtBags 1985..Z51..6-speed
Re: Software Reviews - number 1 (Skippy Stone)
3. No tech support today, although they said they would call me back. But they are having electrical problems, so I guess I'll call this one -Neutral.
:lurk:
Race Director
Joined: Mar 1999
Posts: 12,597
Likes: 237
From: Bartlett Illinois
Re: Software Reviews - number 1 (Skippy Stone)
Since you have th elatest version of EASE, did you make sure you entered in the correct adapter for scanning? I know it is in one of the menus.
I was having trouble connecting the latest EASE to my 1991 ECM. I have since reinstalled my OS onmy PC, for other reasons and have not tried it again.
Good Luck
I was having trouble connecting the latest EASE to my 1991 ECM. I have since reinstalled my OS onmy PC, for other reasons and have not tried it again.
Good Luck
