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What's up with Kewl?

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Old May 6, 2005 | 10:45 PM
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From: Kersey PA
Default What's up with Kewl?

Did anybody hear anything about Kewl. I recevied some parts from them, it will be 2 weeks on Monday, and have an issue with one of the FRCs I recieved. I called 3 times, left messages and also sent some e-mails with no replies. Are they attending shows or on vaca?
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Old May 7, 2005 | 05:37 AM
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I know I have called a few times and got no answer or with Emails..However...call later in the day as they are in WA they tend to answer the phone later in the day

My stuff should be in Monday...been waiting over a month....my fault for wanting something special
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Old May 7, 2005 | 05:50 AM
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Hopefully everything is OK with them. When I ordered some parts it sometimes took a little time to get a call back, but they did call. Hope you get everything worked out.
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Old May 7, 2005 | 07:11 AM
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Their work on the other parts is excellent, just have a problem with the finish on one of the covers. It is not completely smooth ( as in smoothie).
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Old May 7, 2005 | 07:41 AM
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I've purchased several items from Kewl and have never had any problems. Greg is a great guy to do business with!
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Old May 7, 2005 | 08:04 AM
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Don't worry me like that! I have a chrome intake manifold cover on order to complete my engine.
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Old May 7, 2005 | 08:06 AM
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Originally Posted by KARSC5
Their work on the other parts is excellent, just have a problem with the finish on one of the covers. It is not completely smooth ( as in smoothie).

Like I said..try calling later in the day.....I am sure they will fix whatever the problem is...
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Old May 7, 2005 | 08:47 AM
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Originally Posted by KARSC5
Did anybody hear anything about Kewl. I recevied some parts from them, it will be 2 weeks on Monday, and have an issue with one of the FRCs I recieved. I called 3 times, left messages and also sent some e-mails with no replies. Are they attending shows or on vaca?
They'll make it right. They do great work and are always stand behind their products. Greg and I have struck up an on-line and phone friendship as he's done some custom work for me: he's always been helpful. it just takes a little time to get things done.
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Old May 7, 2005 | 09:43 AM
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If anybody connects with Greg ask him to send me the fuse diagram for the fuse box lid that he promised me about a year ago when I bought a complete smoothie set from him. We had 3-4 conversations and emails to no avail. Just hope I never have to change fuses on the road; I'm okay at home because I kept the old box lid. The diagram inside cannot be removed and transferred. Greg has great stuff but does not seem to be able to follow up on some things. Photo of his work on my engine is below; great work. C5 XTC
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Old May 7, 2005 | 01:48 PM
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Originally Posted by QuikZilver
Don't worry me like that! I have a chrome intake manifold cover on order to complete my engine.
When did you put yours on order? I've been waiting since January 28!!!!!
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Old May 7, 2005 | 03:53 PM
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Give Greg a call during business hours, pacific coast time. I know he is short of staff and working like crazy.
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Old May 7, 2005 | 03:54 PM
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I just got some parts from them. They look great.
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Old May 7, 2005 | 03:58 PM
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Originally Posted by Z06-JIM
I've purchased several items from Kewl and have never had any problems. Greg is a great guy to do business with!
I purchased my entire engine covers from Greg
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Old May 12, 2005 | 09:23 PM
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From: Kersey PA
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Finally got ahold of Greg. He said to send it back and they will fix it or replace it. He apologized for not getting back to me sooner. He would get right on it and it would be turned right around.
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