You may remember yesterday i was crying and complaining that i had to being in my black 03 coupe to get the passenger window fixed. well yesterday turned into 2-days and now they just called and it wont be done until tomorrow! i am sooo pissed off right now. blah, blah, blah...the part just came in, we only have 5 mechanics in right now, cant get it done in time - definately tomorrow. WTF!!!! i knew this was going to happen. the guy felt bad, offered to wash and wax it but i told him not to. i was thinking about calling up and asking for a free oil change in exchange for the "pain & suffering" that they have caused. What do you think?

 

That will be an other day, then they wont use jacking pucks, just get it back.

 

yea dont get them messing with it get her home

 

Ask for the oil change....it'll save you $65!! Oh...by the way...I was one to tell you you'd be ok through this!! Sorry!!

 

i've decided not to even bother asking about the oil change - the jacking pucks being a reason, those clowns hanging over the quarter panel, etc. not worth it. last night i looked into my empty garage at least 3 x - tonight should be fun too! AHHHHHHHHHHHH!!! This is

 

Yeah that sucks man. I never go to the dealership for anything. I was busy with school a few months ago and decided it would be easier for them to just change my oil. Well, that was a mistake. They ended up putting some kind of white sticky crap all over all of my latches. It took forever to get off, but after griping for 30 minutes about my car being a show car and them ruining it (which its not), they ended up giving me the oil change for the cost of labor only, which was hardly anything. So yeah, GET IT OUTTA THERE!

 

I hate to be the one to rain on your parade, but the realities of life are just that,-realities. One is that no matter what you pay for anything, there is going to be something that gets screwed up by SOMEBODY. Another is that if it has wheels or **** on it, you're going to have problems with it as long as you have it in your life. Ask me how I know.

 

How do you know? WELL, you asked. Aw hell, never mind. I know too!

 

Don't ask for the oil change. That's the automobile equivelent to sending your steak back to the kitchen in a resteraunt. You always wonder if it was used to mop the floor, or worse, before it was sent back out.

Hope you get it back repaired and unharmed.

 

when my locals screwed up on my fuel tank and made me miss a car show , i got a free balance and alignment ~$150 worth.

 

do you not watch them as they preform tasks on your car? I spent three hours once standing outside the bay watching the guy replace my weatherstripping.

 

This is why I have my own mechanic. Been servicing our family's cars for over 10 years. Always gives me a very fair price and imagine my surprise when I found out he specializes in Corvettes!

Pure gold I tells ya

 

Never, Ever let your car out of your sight at a dealer ship.

 

 

Sometimes it's not possible to be there at all times. My business is more important than my 'Vette. My business feeds my family, my 'Vette doesn't...'nuff said.

 

my DD is at the dealer right now and i'm home, waiting for new rotors/red calipers. I feel lucky because my dealer sponsors our clu b and the mechanic is in our club and of course owns a pristeen yellow C4. I trust him 100% and he takes care of all vets from front to back, no matter what it is. otherwise I wouldn't trust any dealer.

 

Sometimes the simple stuff can take longer then expected.......parts not in stock.....other cars in line before your with no parts in stock.......etc......

I personally wouldn't complain if it takes too long just unless they mess something up.

Also, seems some of the larger dealerships are better to deal with in my experiences. Might try someone else next time, or find a good mechanic who's had a few vettes in his time.

 

Makes me glad I am not leaving my car at the dealer for the recall that it has! I do not trust anyone!

 

I know exactly how you feel regarding the frustration and vette-withdrawal.

I *just* got my car back from the local GM dealership after taking it in for 3rd-gear grinding issues in the transmission. Like you, I was paranoid about having the dealer work on the car, but being that it is under GM's factory warranty I had no choice but to trust a dealership for the repair.

Two-weeks and 6-days later , I was able to pick my car up and drive it home. During that long wait, I was paranoid, angry, worried, anxious, frustrated, sad, etc. After reading all the horror stories on this site I figured I'd get my car back with tons of paint scratches/dings with 250+ more miles on the odometer and a host of dealer-inflicted post-repairs just waiting to eat my wallet. But, you know what? None of that happened.

Over one week of the delay was caused by transmission parts being damaged during shipment; evidently GM ships some parts in a plastic bags rather than protective boxes . Oh well, one of them was given to me by the tech to have as a desk ornament . So, they eventually received good parts and completed the rest of the transmission and rear-end rebuild.

In the end, the wait was well worth it. The car shifts better now than it ever has, the tranny/diff received upgraded/hardened parts, and some drivetrain noises are now completely gone - over $2600 in warranty repairs! Plus, the dealership only put 14 miles on the car. Because of the delay, they even detailed the entire car inside and out - and did a great job considering I'm very **** about whoever touches my car, let alone wash it.

Every dealership is different, and I've had bad experiences in the past (like over 100+ "testing" miles on a Trans Am I used to own), but I think I've found a dealership I can start to trust.

Hopefully, you've found one as well. I'd be more concerned about the quality of work they perform rather than repair duration. If you rush them, no telling what you may end up with. Just let the service consultant know your concerns/worries and ask to chit-chat with the tech if at all possible. Any quality service center will allow this tech-customer conversation. Mine did, and once they allowed this communication I felt much better about having them work on it.

My $0.02.

 

ROCK Blesmess94 HARD PLACE