TYBRNE Conclusion
Thread Starter
Instructor
Joined: Feb 2005
Posts: 215
Likes: 0
From: Long Island NY
TYBRNE Conclusion
See thread:
http://forums.corvetteforum.com/show...6&forum_id=103
Good day all,
Well I canceled my order with them. I cannot afford to wait much longer on this issue. We purchased from Mid America and the part will be delivered tomorrow ($80 cheaper) (yes next day). So much for this.
We were given options; all of which arent acceptable to my standards. (probably to anyones standards) As far as the card goes; TYBNE is correct; there was a hold on the credit card but it has been released over 2 weeks ago.
Options per Tom email:
"The system can be dropshipped but we usually don't offer that because most people don't want to pay the additional $75. drop ship fee. We had a Corsa order go together this week so that should be arriving here in about a week. Yes, it will be longer than the estimate that you were given and I apologize for that. NY would only be about 2 days away."
..So if I were to stick with this order; I wouldnt see a part for at least another 7 days.
A mental note:
TYBRNEs slogan; Every Second Counts.. Yea, mine... Not yours.
http://forums.corvetteforum.com/show...6&forum_id=103
Good day all,
Well I canceled my order with them. I cannot afford to wait much longer on this issue. We purchased from Mid America and the part will be delivered tomorrow ($80 cheaper) (yes next day). So much for this.
We were given options; all of which arent acceptable to my standards. (probably to anyones standards) As far as the card goes; TYBNE is correct; there was a hold on the credit card but it has been released over 2 weeks ago.
Options per Tom email:
"The system can be dropshipped but we usually don't offer that because most people don't want to pay the additional $75. drop ship fee. We had a Corsa order go together this week so that should be arriving here in about a week. Yes, it will be longer than the estimate that you were given and I apologize for that. NY would only be about 2 days away."
..So if I were to stick with this order; I wouldnt see a part for at least another 7 days.
A mental note:
TYBRNEs slogan; Every Second Counts.. Yea, mine... Not yours.
Last edited by 99SilverVert; Nov 14, 2005 at 12:22 PM.
Premium Supporting Vendor
Joined: Oct 2004
Posts: 36,838
Likes: 438
From: Manassas Park VA
St. Jude Donor '07-'08,-'13-'14, '16-'17
Wow, you actually got to talk to someone there. They would not even retun my phone calls or Emails...
They have been on my black list for quite some time...
Peace
Willfulone
They have been on my black list for quite some time...
Peace
Willfulone
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Burning Brakes
Joined: Oct 2005
Posts: 842
Likes: 0
From: Chicago il
Geez all this bashing, I give Tom props for being on the forums and intouch with his clientelle. This sounds like an isolated incident. I wouldnt black list a vendor this quick.
Glad youre getting your parts though.
Glad youre getting your parts though.
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Glad you are going to get your part, even if with another vendor.
Burning Brakes
Joined: Jan 2005
Posts: 1,001
Likes: 0
From: Houston Tx
Originally Posted by Goonie
Geez all this bashing, I give Tom props for being on the forums and intouch with his clientelle. This sounds like an isolated incident. I wouldnt black list a vendor this quick.
Glad youre getting your parts though.
Glad youre getting your parts though.
Instructor
Joined: Dec 2004
Posts: 166
Likes: 3
From: East Coast!
Sorry that you had such a bad experience w/ them. I've dealt w/ Tbyrne numerous times buying stuff for my Fbodies. I have nothing but positive experiences to speak about.
I'm not making excuses, but everyone has a bad day occasionally.
At least you were able to get your part in the end (and cheaper to boot).
I'm not making excuses, but everyone has a bad day occasionally.
At least you were able to get your part in the end (and cheaper to boot).
Thread Starter
Instructor
Joined: Feb 2005
Posts: 215
Likes: 0
From: Long Island NY
Guess it comes down to, if the part is in stock.
If they tell you 1-2-3 or any week; Id think twice about using them.
Its not the getting the part that was the issue; its the timeframe as to when a company tells you something vs when you actually receive it. I mean your playing with people's cars. (In my case; mine is out-of-commisstion until I get an exhaust.) And given that, once it isnt in the scope of the timeframe that was discussed; there wasnt any option that was suitable in keeping a customer happy and avoid further discussions like this.
A Customer Service related company would eat the cost to ensure the customer is satisfied. Although in this case; it wasnt an option. Thus I give this company a F for Customer Service.
If they tell you 1-2-3 or any week; Id think twice about using them.
Its not the getting the part that was the issue; its the timeframe as to when a company tells you something vs when you actually receive it. I mean your playing with people's cars. (In my case; mine is out-of-commisstion until I get an exhaust.) And given that, once it isnt in the scope of the timeframe that was discussed; there wasnt any option that was suitable in keeping a customer happy and avoid further discussions like this.
A Customer Service related company would eat the cost to ensure the customer is satisfied. Although in this case; it wasnt an option. Thus I give this company a F for Customer Service.
Last edited by 99SilverVert; Nov 14, 2005 at 02:13 PM.
Safety Car
Joined: Jul 2005
Posts: 3,572
Likes: 9
From: Jackson Tn
St. Jude Donor '06-'07-'08-'09
Dah.....shop around guys and don't just jump on an item because someone says it's "On Sale"..... 
I have checked into "Group Purchases" before with some of these vendors only to find the same thing else where at the same price or cheaper and I didn't have to wait. Don't fall for the "On Sale" trick.
I have checked into "Group Purchases" before with some of these vendors only to find the same thing else where at the same price or cheaper and I didn't have to wait. Don't fall for the "On Sale" trick.
Melting Slicks
Joined: Oct 2003
Posts: 2,183
Likes: 5
Wow, I'm so glad this review was posted. They'll be losing out on a ton of sales from me.
I dunno what happened to the other thread, but I have to chime in and agree w/ corvettego --
STAY AWAY FROM PFYC.com !!!!!!
I recently purchased from them and screwed. Their customer service attitude is very reminiscent of Tbyrne's. Egotistical and cocky. Not the type I'm going to be spending my money with.
I dunno what happened to the other thread, but I have to chime in and agree w/ corvettego --
STAY AWAY FROM PFYC.com !!!!!!
I recently purchased from them and screwed. Their customer service attitude is very reminiscent of Tbyrne's. Egotistical and cocky. Not the type I'm going to be spending my money with.
