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Have you taken the center console apart at all recently or has a shop taken it apart? If so, alot of people forget to plug it back in, or "think" its pluged back in when its really not. There is also a release cable in the left side of the trunk incase you cant figure it out right away.
If someone moved the center console too far back without actually taking it out, it could have come loose or been damaged. Sorry to say, that wire is a real PITA to put back in. They could have made it an inch or two longer. Good luck.