[Z06] Warranty question

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Jan 4, 2006 | 07:25 PM

elh0102

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Burning Brakes

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Warranty question

I recently bought an '02 ZO6 from an individual. It only has 13K miles on it, but the original warranty expired in June, based on time. I called three Chevy dealers, and two of them said they were prohibited by GM from selling the GMPP extended warranty when the factory warranty had expired. The only exception is for a car sold by them, and then only at the time of sale. They both offered me other extended warranties that cost over $3K for 3 year coverage. The third dealer, and the one I generally do business with, said they could sell me the GMPP warranty, 36/36 coverage, for $1,100, discounted from $1,500. Obviously, they know I did not buy the car from them, and they mentioned no restriction on selling it. I read all the fine print in the warranty application, and I see no reference to ineligibility based on the original warranty expiration. Frankly, I was not surprised at the first two responses, since the potential for abuse exists when selling a warranty on a used car with no knowledge of its history. I can see someone buying such a warranty after discovering a major mechanical problem. Anyway, as far as I know my car is perfect, but, I want to keep it under warranty if possible. Has anyone had a similar experience when shopping for the extended GMPP warranty?

Jan 4, 2006 | 07:37 PM

Z06ufgrad2002

Safety Car

Joined: Nov 2002

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From: Melbourne FL

Yes, after the original warranty expires obtaining a GMPP warranty is not possible.
Best of luck. If somehow the dealership can get you a valid GMPP at this point I would jump on that opportunity. But, I would bet that if they sold it to you GM would not honor it if you took the car in for warranty service. If you decide to buy it be prepared for that.

Jan 4, 2006 | 08:12 PM

elh0102

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Quote:

Originally Posted by Z06ufgrad2002

Well, I have paid them for it. Assuming I get my warranty card and the final paperwork back from GM, I believe they would have a difficult time refusing to honor it. I can't remember which insurance company administers the program for GM, but I suppose the underwriting procedures might disclose the original expired warranty, in which case I expect they would deny the policy and refund my money, so nothing's lost. But in this case, once it gets past the point of issuing the warranty policy, I believe they have probably lost their right to deny a claim. I disclosed clearly to the dealership finance manager the fact of my expired warranty, so if an error was made, it was GMPP's agent's error. Guess I'll find out shortly.

Jan 4, 2006 | 09:11 PM

Charles7Mitchell

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Joined: Jun 2004

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From: Centennial CO

Quote:

Originally Posted by elh0102

You have entered into a contractual situation with the dealer, GM or both. I would not be surprised that if you approached them with warranty work they might prefer to refund your purchase price, but I have serious doubts that it would be supported in court. That's assuming they even find out. I suspect that if you need warranty work they will know without checking that the original warranty has expired. I suspect that they would then check the numbers on their computer and find that you have a valid extension. They have rules and policies, but these are not legally binding. It's just their way of doing business, but if they violate a policy that is not something for which you are responsible. GM might say to a dealer, "you broke the rule, you pay for it" and be on solid ground, but you purchased something from through the dealer in good faith. It is not your job to make sure they follow their own rules.
Hopefully it will never be an issue, but I would not accept a refund unless I had first checked with a lawyer. At the very least they have your money and are using it. To accept a refund is tantamount to having given them an interest free loan for the time they held your money. No court would agree that they had a right to do so.

Jan 5, 2006 | 12:24 AM

slwhite

Burning Brakes

Joined: Jun 2004

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From: Cedar Rapids Iowa

I would have to look at my GMPP but I know it says something like if you file no claims within the first 6 (?) months you can get a full refund. Maybe you should use that clause and just get a refund.

Jan 5, 2006 | 08:00 AM

elh0102

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Quote:

Originally Posted by slwhite

Why would I want a refund? I want the GMPP warranty, which it seems I now have.

Jan 5, 2006 | 10:52 AM

DPG

Le Mans Master

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From: DP(oh you know where) IL

St. Jude Donor '06

ive got AEON i think thats how its spelled. Sold to me buy the dealer that i bought the car from. Really good company. Just had to pay my $100 deductible when i took my car in for warranty work. They have a bunch of other plans and what not, with different amounts of deductibles and coverages. Dealer just looked up the company, looked up my policy and said that it was no problem just had to pay the $100 and there was no delay, got the car back the next day. Just a headups if the GM warranty doesnt work out for you. I too was scared that i got a warranty sold to me that i wasnt going to be able to use or its going to take forever to get the car back to me. I was very happy with my first extended warranty experience. Hope your GM warranty works out for you so that you dont have to hassle around for another one.

Jan 5, 2006 | 11:27 PM

slwhite

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From: Cedar Rapids Iowa

Quote:

Originally Posted by elh0102

Why would I want a refund? I want the GMPP warranty, which it seems I now have.

Only because of the unusual circumstances that you described when you purchased it. If you have some doubt about whether the warranty was properly sold or not and whether it will be honored because of those circumstances, you could just get a refund.

Last edited by slwhite; Jan 5, 2006 at 11:29 PM.