mygmlink
Thread Starter
Burning Brakes
Joined: Feb 2006
Posts: 785
Likes: 1
From: Middletown PA
mygmlink
I registered with the mygmlink, and thought sure I put my VIN in right from the get go, but when I was all done, it acted like I didn't have my VIN. I went thru the add VIN procedure several times now. One time is gave a message "VIN successfully added", or something to that effect. Other times it said something like "unable to complete, try again later".
Bottom line is the link is still acting like it doesn't have my VIN and limiting what I can do. I also saw something about "if you already entered you VIN, your upgrade is pending".
My question is how long does it take it to recognize your VIN and let you access things?
Bottom line is the link is still acting like it doesn't have my VIN and limiting what I can do. I also saw something about "if you already entered you VIN, your upgrade is pending".
My question is how long does it take it to recognize your VIN and let you access things?
Team Owner
Joined: Aug 2002
Posts: 35,617
Likes: 167
Tech Contributor
Cruise-In 11 Veteran
NCM Ambassador
St. Jude Donor '05-'06-'07-'10
If you purchased your car used it is likely the previous owner had registered the VIN on MyGMLink. You will need to contact their customer service folks and get "ownership" transferred to your user name and password.
Paul
Paul
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Michael S. Palmer
Racer
Joined: Jan 2006
Posts: 394
Likes: 0
From: New Jersey
Yup, happened to me too. Turned out that the paper work from the dealer didn't clear so the record of my VIN was still reg. to the pervious onwer, hence the GM mylink did not see it as valid.
I sent them an email and they took care of right away.
I sent them an email and they took care of right away.
Thread Starter
Burning Brakes
Joined: Feb 2006
Posts: 785
Likes: 1
From: Middletown PA
Took vette020's advice and called 1-866-MY-GMLINK (1-866-69-465465). I know, it's too many numbers for a phone number, but hey, it worked.
A very nice lady there got my account straightened out and working in no time. I did get the "all of our customer service agents are busy, please hold" message, and thought "here we go, a half-hour hold", but was only on hold for maybe 1 1/2 minutes.
I was kind of disappointed. I thought I'd be able to access all the stuff someone got me on the VIS, but it doesn't seem so.
Did find out the CL recall is still open on mine. Recall 04006. Now I have to do more research on that. The info from GM is saying all that they do on mine model and year is reprogram the PCM and check the locking plate for proper clearance. It also says the column lock will still be operable after the "fix".
A very nice lady there got my account straightened out and working in no time. I did get the "all of our customer service agents are busy, please hold" message, and thought "here we go, a half-hour hold", but was only on hold for maybe 1 1/2 minutes.
I was kind of disappointed. I thought I'd be able to access all the stuff someone got me on the VIS, but it doesn't seem so.
Did find out the CL recall is still open on mine. Recall 04006. Now I have to do more research on that. The info from GM is saying all that they do on mine model and year is reprogram the PCM and check the locking plate for proper clearance. It also says the column lock will still be operable after the "fix".
Race Director
Joined: Jan 2000
Posts: 10,064
Likes: 266
From: Slower than a speeding bullet................ Fort Lauderdale, FL
Originally Posted by rwsr50
It also says the column lock will still be operable after the "fix".
c5-pewter
Joined: Mar 2006
Posts: 488
Likes: 0
From: Coconut Creek Florida 33066
St. Jude Donor '08
gm link
Originally Posted by rwsr50
I registered with the mygmlink, and thought sure I put my VIN in right from the get go, but when I was all done, it acted like I didn't have my VIN. I went thru the add VIN procedure several times now. One time is gave a message "VIN successfully added", or something to that effect. Other times it said something like "unable to complete, try again later".
Bottom line is the link is still acting like it doesn't have my VIN and limiting what I can do. I also saw something about "if you already entered you VIN, your upgrade is pending".
My question is how long does it take it to recognize your VIN and let you access things?
Bottom line is the link is still acting like it doesn't have my VIN and limiting what I can do. I also saw something about "if you already entered you VIN, your upgrade is pending".
My question is how long does it take it to recognize your VIN and let you access things?
GRT
Thread Starter
Burning Brakes
Joined: Feb 2006
Posts: 785
Likes: 1
From: Middletown PA
Originally Posted by c5-pewter
I experienced similar problems some time ago, and just forgot about the whole thing. My (any) servicing dealer will have the car's complete history any way/
GRT
GRT
Drifting
Joined: Jun 2004
Posts: 1,484
Likes: 20
From: FLORIDA
I have had trouble with the GMLink since day one.
The trouble that I'm having now is I have 3 vehicles on it and it shows
that 2 are past due for service and I just had one done. They keep telling me that they are working on the matter.
Last year they gave me a free oil change for the trouble I'm having with it.
GM has there troubles all over!
The trouble that I'm having now is I have 3 vehicles on it and it shows
that 2 are past due for service and I just had one done. They keep telling me that they are working on the matter.
Last year they gave me a free oil change for the trouble I'm having with it.
GM has there troubles all over!
Advanced
Joined: Mar 2006
Posts: 64
Likes: 0
From: Chicago IL
Quick Response via email
I tried to set up my vette on MyGMLink the other evening, but had problems getting the VIN recognized. Sent an email with the VIN to GM and had a reply the VIN had been added within 24 hours. Have not tried to use the features yet.
Thread Starter
Burning Brakes
Joined: Feb 2006
Posts: 785
Likes: 1
From: Middletown PA
Originally Posted by chicagovette
I tried to set up my vette on MyGMLink the other evening, but had problems getting the VIN recognized. Sent an email with the VIN to GM and had a reply the VIN had been added within 24 hours. Have not tried to use the features yet.