Ecklers just plain sucks...
Thread Starter
Le Mans Master
Joined: Feb 2006
Posts: 5,119
Likes: 272
From: SC
Ecklers just plain sucks...
Got to vent here... I know others have had problems with ecklers and now I know why. I ordered a car cover that they said was in stock. Waited a couple of weeks and never got it. Tried calling and was on hold for over 30 minutes, no answer. e-mailed and was told it was not in stock and would be a couple of weeks. I called again, waited a long time finally was told they would refund me and cancell the order. It has been over a month, they got my money and was told again, my order was never cancelled, but that they would refund me but it would take a few days. I never got the car cover, they have had my money for over a month and I still have not been refunded. ECKLERS will never get my business again. Just wanted to warm forum members..STAY AWAY FROM ECKLERS.......
Racer
Joined: Jan 2006
Posts: 388
Likes: 2
From: Palm City Fl
Got burned from Eckler's also. Had to wait over 2 months for a refund. The first month I called the said they would credit my card. When I received my statement, no refund. Called again and they said they forgot to issue the refund. I finally got it. I know use Mid America and Zip Products. I have ordered from both of them with no problems. I agree, Eckler's does suck.
Melting Slicks
Joined: Sep 2004
Posts: 3,024
Likes: 18
From: DFW Texas
The prices they charge makes Neiman Marcus or Sac's Fifth Ave look like a K-Mart store.
Have not and will never buy anything from them. If the catalogs they send weren't all glossy type paper, I'd find a much better use of it in the small room of the house.
Have not and will never buy anything from them. If the catalogs they send weren't all glossy type paper, I'd find a much better use of it in the small room of the house.
Drifting
Joined: May 2005
Posts: 1,357
Likes: 0
From: Ft. Worth TX
Originally Posted by diyguy
The prices they charge makes Neiman Marcus or Sac's Fifth Ave look like a K-Mart store.
Have not and will never buy anything from them. If the catalogs they send weren't all glossy type paper, I'd find a much better use of it in the small room of the house.
Have not and will never buy anything from them. If the catalogs they send weren't all glossy type paper, I'd find a much better use of it in the small room of the house.
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Hope you get your refund soon. Sad that it has taken this long and still no resolution.
Melting Slicks
Joined: Oct 2004
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From: Big Bear City CA
St. Jude Donor '06-'07-'08-'09
Originally Posted by Memphis
thanks for the heads up guys...Now I know who to avoid!
Team Owner
Joined: Apr 2001
Posts: 54,204
Likes: 180
From: S.W. Ohio. . . . . . NRA Life Member
Originally Posted by C5VetteLS1
It's a shame that they can't seem to get on track. There have been so many negative threads on them in the past. I wish they would read these threads and make the required customer service improvements.
I agree that it's a shame. All the negative reports over the past couple of years and nothing seems to be done to correct it.
Drifting
Joined: Feb 2005
Posts: 1,960
Likes: 0
From: Issaquah Wa.
Originally Posted by Mike Mercury
IMO, they don't want to spend the money to hire extra workers - or better performing employees; and are wiloing to accept the negativity (as long as sales stay on an -at least - straight line).
I agree that it's a shame. All the negative reports over the past couple of years and nothing seems to be done to correct it.
I agree that it's a shame. All the negative reports over the past couple of years and nothing seems to be done to correct it.
and If they would pay more than Florida wages they might be able to hold on to some of the people they get !!!!!
Le Mans Master
Joined: Mar 2006
Posts: 6,072
Likes: 196
From: Arizona
Originally Posted by Mike Mercury
IMO, they don't want to spend the money to hire extra workers - or better performing employees; and are wiloing to accept the negativity (as long as sales stay on an -at least - straight line).
I agree that it's a shame. All the negative reports over the past couple of years and nothing seems to be done to correct it.
I agree that it's a shame. All the negative reports over the past couple of years and nothing seems to be done to correct it.
Heel & Toe
Joined: Jan 2006
Posts: 15
Likes: 0
From: Forsyth Montana
ordered a shade for my glass top on june 16th I called two weeks ago and they said they had sent it out, called a week later they said it went out today and I would recieve it on the 13th. she admitted that it was not in stock when they said it was being shipped, she did discount it. The fact they lied to me makes me doubt if this kid will ever do business with them again. They do stock items you can't get at other vendors but they need to get their act togather AND i told them they were getting blasted on the forum, she knew...