[Z06] New member here
Burning Brakes
Joined: Sep 2006
Posts: 826
Likes: 69
From: Seoul Korea
Originally Posted by mr-z
Not such a great experience dealing with NCM. Originally, before I posted here, I called NCM to see if I can purchase the owners manual, with the pen, air gauge and notepad, as well as the DVC and VHS that says Z06 version. I was told that the kit didn't have the special Anniversary Z06 pen and pad with gold trim and tire gauge, and that it came with just a flashlight and pen in the regular silver. They also said there was no DVD or VHS in 2003 Anniversary Z06 version.
I called again, after I had posted here and ordered the DVD from them.
I called NCM again for something else, and spoke to a gentleman there. I mentioned what I was looking for and he told me that NCM did carry the entire kit with everything and transferred me to Betty.
I spoke with Betty and specified everything I needed. She told me to hold on and came back a few minute later, and told me that they had the complete kit with the Z06 version VHS, DVD, owners manual/black leather case with notepad, air gauge, and pen (pen and air gauge with gold trim for 50th Anniversary). I asked her three times "are you sure the VHS states Z06 version", and she replied "yes, I'm looking at it".
Needless to say when it arrived, everything was correct as she stated, except for the VHS, which did not state Z06 version like she said. Also, when a friend of mine got his from the NCM, it came in a box, but mine was all just shoved into a big express envelope that said "do not bend". However, on the phone she told me it came in a box.
I called her back, and spoke with her again, explaining that the VHS did not state that it was Z06 version as she claimed. She denied saying the she told me it was a Z06 version. Now, she said GM never made a Z06 version for the VHS. I told her that they did, and that I had a 2002 VHS, Z06 version. Once she realized that I knew something about this item, she changed her story around again, and said "this is all the factory gives us, and we don't get the Z06 version". I reminded her that she told me over the phone that she told me she was looking at it, and asked her if possibly they just packaged it wrong. Well, needless to say, she started to get testy, so I didn't push it. I said I would email her a picture of one that a friend emailed me of his, and I did, however, I have never heard back from her. I emailed her a few times, and have not heard anything. This whole situation urked me, because she wasn't up front with me and then hedged around it later on, which I feel is not good business. Especially, for an institution like the NCM.
Well, I wondering if anyone here knew anyone at NCM who is above her, and knows a little more about it, and may be able to help me locate this VHS. I know a friend of mine received the entire kit from NCM and it did include the Z06 version VHS.
I called again, after I had posted here and ordered the DVD from them.
I called NCM again for something else, and spoke to a gentleman there. I mentioned what I was looking for and he told me that NCM did carry the entire kit with everything and transferred me to Betty.
I spoke with Betty and specified everything I needed. She told me to hold on and came back a few minute later, and told me that they had the complete kit with the Z06 version VHS, DVD, owners manual/black leather case with notepad, air gauge, and pen (pen and air gauge with gold trim for 50th Anniversary). I asked her three times "are you sure the VHS states Z06 version", and she replied "yes, I'm looking at it".
Needless to say when it arrived, everything was correct as she stated, except for the VHS, which did not state Z06 version like she said. Also, when a friend of mine got his from the NCM, it came in a box, but mine was all just shoved into a big express envelope that said "do not bend". However, on the phone she told me it came in a box.
I called her back, and spoke with her again, explaining that the VHS did not state that it was Z06 version as she claimed. She denied saying the she told me it was a Z06 version. Now, she said GM never made a Z06 version for the VHS. I told her that they did, and that I had a 2002 VHS, Z06 version. Once she realized that I knew something about this item, she changed her story around again, and said "this is all the factory gives us, and we don't get the Z06 version". I reminded her that she told me over the phone that she told me she was looking at it, and asked her if possibly they just packaged it wrong. Well, needless to say, she started to get testy, so I didn't push it. I said I would email her a picture of one that a friend emailed me of his, and I did, however, I have never heard back from her. I emailed her a few times, and have not heard anything. This whole situation urked me, because she wasn't up front with me and then hedged around it later on, which I feel is not good business. Especially, for an institution like the NCM.
Well, I wondering if anyone here knew anyone at NCM who is above her, and knows a little more about it, and may be able to help me locate this VHS. I know a friend of mine received the entire kit from NCM and it did include the Z06 version VHS.
Well congrats........ and almost there....... I too myself am looking for everything (have been for a month now)......... I never heard about trying the NCM. I do have the CD and VHS (The VHS DOES say Z06 Version, the CD doesn't though)........ I needed everything else.......... YOU ARE A LIFE SAVER FOR ME THOUGH!!! I doubt you would want a copy of the VHS, but if you do, I would be more then willing to do it for you.
Thread Starter
Burning Brakes
Joined: Sep 2006
Posts: 1,102
Likes: 0
Originally Posted by HisandHerZ06
Well congrats........ and almost there....... I too myself am looking for everything (have been for a month now)......... I never heard about trying the NCM. I do have the CD and VHS (The VHS DOES say Z06 Version, the CD doesn't though)........ I needed everything else.......... YOU ARE A LIFE SAVER FOR ME THOUGH!!! I doubt you would want a copy of the VHS, but if you do, I would be more then willing to do it for you.
Let me no what to do.
If you call NCM and get the kit let me no if you get the Z06 Version VHS. Good luck :
HisandHerZ06
Burning Brakes
Joined: Sep 2006
Posts: 826
Likes: 69
From: Seoul Korea
I just got off the phone with them ordered!!! And I am now a NCM Member!!! Will probally never make it there, but oh well, supporting the cause. IF I get the Z06 VHS, I could just hook you up that way! If it is the regular one, I will still do the copy for ya.
Thread Starter
Burning Brakes
Joined: Sep 2006
Posts: 1,102
Likes: 0
Thanks so much. Let me know if they do send you the Z06 version vhs. If they do, then maybe I could by your original one. Boy, if she told me that they don't make it and then you get one, I'll know that something is not right. Either she just couldn't be bothered, or they packaged it wrong from the beginning and she just won't admit it.
Well thanks again and keep me posted.
Well thanks again and keep me posted.
Burning Brakes
Joined: Sep 2006
Posts: 826
Likes: 69
From: Seoul Korea
update
Well, it was ordered Last Tuesday, I still haven't seen anything, And actually as of Friday they still haven't charged my account anything. I just called them and she says it was mailed out Friday............. So, I guess I will wait a couple of days, If I don't have it by Wednesday I will call again.
Burning Brakes
Joined: Sep 2006
Posts: 826
Likes: 69
From: Seoul Korea
Originally Posted by mr-z
HisandHerZ06 Did you get it yet.
As I stated above yesterday (which was a no mail day) I still didn't get it. I explained in more detail in a PM I sent ya, well thought I sent ya, that's happened to me a couple times on here now, I will still help you out, once I know what I get from them. I also sent this link to you......
http://cgi.ebay.com/ebaymotors/2003-...spagenameZWDVW
I'll keep ya updated........ I have a feeling, this sale from them is never going to happen, when I ordered it last tuesday, I even asked her about rush shipping, she said why bother it would go out today and you should have it by the end of the week........... YEAH RIGHT! I have a good feeling I will be calling there again tomorrow night to ask WTF! I mean seriously, how hard is this?????
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Thread Starter
Burning Brakes
Joined: Sep 2006
Posts: 1,102
Likes: 0
Originally Posted by HisandHerZ06
As I stated above yesterday (which was a no mail day) I still didn't get it. I explained in more detail in a PM I sent ya, well thought I sent ya, that's happened to me a couple times on here now, I will still help you out, once I know what I get from them. I also sent this link to you......
http://cgi.ebay.com/ebaymotors/2003-...spagenameZWDVW
I'll keep ya updated........ I have a feeling, this sale from them is never going to happen, when I ordered it last tuesday, I even asked her about rush shipping, she said why bother it would go out today and you should have it by the end of the week........... YEAH RIGHT! I have a good feeling I will be calling there again tomorrow night to ask WTF! I mean seriously, how hard is this?????
http://cgi.ebay.com/ebaymotors/2003-...spagenameZWDVW
I'll keep ya updated........ I have a feeling, this sale from them is never going to happen, when I ordered it last tuesday, I even asked her about rush shipping, she said why bother it would go out today and you should have it by the end of the week........... YEAH RIGHT! I have a good feeling I will be calling there again tomorrow night to ask WTF! I mean seriously, how hard is this?????
Burning Brakes
Joined: Sep 2006
Posts: 826
Likes: 69
From: Seoul Korea
Update 2
Well of course after checking today's mail, nothing....... So I called Betty again, and she said well I said it would be there by the end of the week, I said Ma'am if it was mailed out friday it would have been here at the very latest today. So, she agreed to mail it out again...... this time UPS, so tomorrow I will call and see if I can't get a tracking number.
Thread Starter
Burning Brakes
Joined: Sep 2006
Posts: 1,102
Likes: 0
Originally Posted by HisandHerZ06
Well of course after checking today's mail, nothing....... So I called Betty again, and she said well I said it would be there by the end of the week, I said Ma'am if it was mailed out friday it would have been here at the very latest today. So, she agreed to mail it out again...... this time UPS, so tomorrow I will call and see if I can't get a tracking number.
Burning Brakes
Joined: Sep 2006
Posts: 826
Likes: 69
From: Seoul Korea
update
Well....... It's actually on it's way finally, only 10 days and at least 6 times talking to her later. And I even have a tracking #....... Now, what is in it is probally another story, guess we will see........ Getting it Monday! I'll let ya know!
Burning Brakes
Joined: Sep 2006
Posts: 826
Likes: 69
From: Seoul Korea
Well, needless to say, I got the same tape as you......... Once I opened it and seen that I e-mailed her, she replied this morning saying that she told me that over the phone......... hahahahahah, yeah, your right, such a liar.... Anyway, I responded again, this time not in my nice voice. I highly doubt it will do any good though.
Anyway, I guess I will go and open up mine, I want to watch it anyway then I need to figure out a way to copy it....... hahahahahah, just realized I only have 1 VCR.........lol, never even thought about that.
Anyway, I guess I will go and open up mine, I want to watch it anyway then I need to figure out a way to copy it....... hahahahahah, just realized I only have 1 VCR.........lol, never even thought about that.
Thread Starter
Burning Brakes
Joined: Sep 2006
Posts: 1,102
Likes: 0
Originally Posted by HisandHerZ06
Well, needless to say, I got the same tape as you......... Once I opened it and seen that I e-mailed her, she replied this morning saying that she told me that over the phone......... hahahahahah, yeah, your right, such a liar.... Anyway, I responded again, this time not in my nice voice. I highly doubt it will do any good though.
Anyway, I guess I will go and open up mine, I want to watch it anyway then I need to figure out a way to copy it....... hahahahahah, just realized I only have 1 VCR.........lol, never even thought about that.
Anyway, I guess I will go and open up mine, I want to watch it anyway then I need to figure out a way to copy it....... hahahahahah, just realized I only have 1 VCR.........lol, never even thought about that.
Call Mrs Parson at GM #866-790-5600 or 1800-222-1020.
What a runaround. Thay all past the buck.
