good luck!!!
Motherf$&@(#% Ups!!!!!
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Race Director
Joined: Mar 2004
Posts: 12,466
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From: Fort Wayne IN
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Motherf$&@(#% Ups!!!!!
For the second time this year, UPS has lost another package scheduled for delivery to me.
First time, it was two wheels. YES, WHEELS. How in the hell do you lose wheels?? Especially when the two that were lost had the independent boxes lashed together. Granted they showed up seperately about 2 1/2 weeks later, but the principal remains.
This time though, they've gone too far. They lost my Corvette Enhancements blackouts.
And each time it's the same story. I (as in ME, not them) must call the shipper to have the shipper initiate the trace. No customer support at all on the recipients end. I'm going to do everything in my power to never use UPS again. They're overpriced, unreliable, and have poor customer service. DHL all the way.
First time, it was two wheels. YES, WHEELS. How in the hell do you lose wheels?? Especially when the two that were lost had the independent boxes lashed together. Granted they showed up seperately about 2 1/2 weeks later, but the principal remains.
This time though, they've gone too far. They lost my Corvette Enhancements blackouts.
And each time it's the same story. I (as in ME, not them) must call the shipper to have the shipper initiate the trace. No customer support at all on the recipients end. I'm going to do everything in my power to never use UPS again. They're overpriced, unreliable, and have poor customer service. DHL all the way.
Thread Starter
Race Director
Joined: Mar 2004
Posts: 12,466
Likes: 886
From: Fort Wayne IN
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They weren't corvette wheels. They were the wheels that are on our 99 Celica. Aftermarket, but expensive by no means.
I just don't understand how you can lose wheels. That is beyond me. it's not like "whoops! Where did that little box go?? Guess I misplaced it."
The box with the blackouts can't be too small either because it's the full 10 piece set.
I just don't understand how you can lose wheels. That is beyond me. it's not like "whoops! Where did that little box go?? Guess I misplaced it."
The box with the blackouts can't be too small either because it's the full 10 piece set.
Racer
Joined: Dec 2004
Posts: 377
Likes: 6
From: North West, Georgia
We had DHL loose approx 25% of our packages.
Including a 1500 pound server on a pallet worth approx 3.5M
Needless to say we canceled using their services ..
It really seems area based .. fedex here .. UPS there .. DLS somewhere else.
Including a 1500 pound server on a pallet worth approx 3.5M
Needless to say we canceled using their services ..
It really seems area based .. fedex here .. UPS there .. DLS somewhere else.
Melting Slicks
Joined: Oct 2004
Posts: 3,293
Likes: 0
From: Big Bear City CA
St. Jude Donor '06-'07-'08-'09
We're on it Fastbird93 
If they don't show up today, we'll put together another set for you. The shipment is fully insured and I'll of course deal with collecting from UPS. In an absolute worse case scenario, this could cause a 2-week delay in receiving your lights. If that's unacceptable, I'll pull all of the lights out of my car and immediately ship them to you 
You're in good hands bud, let's just see what happens today.
Richard
If they don't show up today, we'll put together another set for you. The shipment is fully insured and I'll of course deal with collecting from UPS. In an absolute worse case scenario, this could cause a 2-week delay in receiving your lights. If that's unacceptable, I'll pull all of the lights out of my car and immediately ship them to you You're in good hands bud, let's just see what happens today.Richard
Race Director
Joined: Mar 2001
Posts: 11,405
Likes: 26
From: Whippany NJ
CI 6-7-8-9 Veteran
St. Jude Donor '08-'09
NCM Sinkhole Donor
Originally Posted by Fastbird93
The box with the blackouts can't be too small either because it's the full 10 piece set.
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Thread Starter
Race Director
Joined: Mar 2004
Posts: 12,466
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From: Fort Wayne IN
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THanks Richard, we'll see what happens.
Just so everyone knows, Richard called me also and we're going to give it a couple of days to see if they turn up. I can't say how good the customer service from Corvette Enhancements and especially Richard has been since I even thought about doing his blackouts. This just continues to back that up.
Just so everyone knows, Richard called me also and we're going to give it a couple of days to see if they turn up. I can't say how good the customer service from Corvette Enhancements and especially Richard has been since I even thought about doing his blackouts. This just continues to back that up.
Melting Slicks
Joined: Sep 2001
Posts: 3,420
Likes: 0
From: Lancaster County PA
St. Jude Donor '06-'07-'08-'09-'10
I gave up on UPS years ago after their asinine tactics. Their Customer Service and "pass the buck" attitude is a joke at best. There are much better alternatives out there, USPS and Fedex to name a few.
Instructor
Joined: Feb 2005
Posts: 210
Likes: 0
From: Tonganoxie KS
Originally Posted by seering
We had DHL loose approx 25% of our packages.
Including a 1500 pound server on a pallet worth approx 3.5M
Needless to say we canceled using their services ..
It really seems area based .. fedex here .. UPS there .. DLS somewhere else.
Including a 1500 pound server on a pallet worth approx 3.5M
Needless to say we canceled using their services ..
It really seems area based .. fedex here .. UPS there .. DLS somewhere else.
Melting Slicks
Joined: Jul 2000
Posts: 2,073
Likes: 0
From: East Lansing, Mi
Originally Posted by C5VetteLS1
We're on it Fastbird93 If they don't show up today, we'll put together another set for you. The shipment is fully insured and I'll of course deal with collecting from UPS. In an absolute worse case scenario, this could cause a 2-week delay in receiving your lights. If that's unacceptable, I'll pull all of the lights out of my car and immediately ship them to you You're in good hands bud, let's just see what happens today.
Richard
If they don't show up today, we'll put together another set for you. The shipment is fully insured and I'll of course deal with collecting from UPS. In an absolute worse case scenario, this could cause a 2-week delay in receiving your lights. If that's unacceptable, I'll pull all of the lights out of my car and immediately ship them to you You're in good hands bud, let's just see what happens today.Richard
Former Vendor
Joined: Jan 2004
Posts: 7,822
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From: Death to TOOLS! NJ
St. Jude Donor '10
This time though, they've gone too far. They lost my Corvette Enhancements blackouts.
Black Spray paint......$1.99 Pep Boys!
Couldn't resist!
Quit crying about your car parts and get my mission to Belgium planned!
Black Spray paint......$1.99 Pep Boys!
Couldn't resist!Quit crying about your car parts and get my mission to Belgium planned!
Le Mans Master
Joined: Aug 2005
Posts: 7,201
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From: DP(oh you know where) IL
St. Jude Donor '06
i havent had anything but good things with ups. its fed ex that are a bunch of screwups. theyve been to my house countless times, yet, they still find a way to not be able to find my address when i need a part that day. So it ends up that i have to call to find it and end up getting it 2 days later
Thread Starter
Race Director
Joined: Mar 2004
Posts: 12,466
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From: Fort Wayne IN
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Originally Posted by roadrage1
Quit crying about your car parts and get my mission to Belgium planned!
