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We need some help. We just had a new Corsa exhaust system installed on our C5. This is our 1st vette and wanted to be sure that it was done properly, so we took it to our dealer. After the installation, we noticed that something was hanging under the front driver's side fender and that the whole fender was pulled away. Our question is, what is the proper type of lift that should be used during the installation. We were told that the arm lift that was used caught the bottom of the fender when it was removed. We are sick and expected better from a "qualifed dealer". We are just wondering if they used the correct lift or should another type of lift have been used. Please help. We really want to know for future reference.
They should use a lift that contacts the 4 lifting points. You can easily see them from underneath. There are 4 oblong holes in the side frame rail, one 17" behind each front wheel and one 19" just ahead of each rear wheel. The rocker panel is cut out purposely to expose the 4 points.
They should use a lift that contacts the 4 lifting points. You can easily see them from underneath. There are 4 oblong holes in the side frame rail, one 17" behind each front wheel and one 19" just ahead of each rear wheel. The rocker panel is cut out purposely to expose the 4 points.
Or a drive on lift. What kind of qualified dealer was it? Chevrolet? Are the going to pay for the damage?
So is the only proper way to lift is to use the lifting puks?
NO, they could have also used a lift where you actually drive the car onto and lift. For that job the wheels do not have to be removed so a Drive On lift would be fine also....
Ex:
Last edited by Glennm27; Oct 15, 2006 at 09:20 PM.
Thanks so much for the help. It is the largest Chevrolet dealership in our area and they are going to pay for all damages. We have dealt with this dealership for the last 10 years and trusted that it would be done properly.
Thanks so much for the help. It is the largest Chevrolet dealership in our area and they are going to pay for all damages. We have dealt with this dealership for the last 10 years and trusted that it would be done properly.
Car must have slipped or they had an new tech. Can't believe they would make such a stupid mistake. Good luck with it.
This just happened a few days ago and we are supposed to be bringing it in next week for repairs but when we got home we also discovered that a bolt was missing on one of the muffler brackets. We feel that we need to have the car looked over from top to bottom to make sure that the exhaust was even installed properly. We also want to check and make sure that there isn't more damage to the body that we can't see. We live about 3 hrs from Houston, TX and wonder where would be a good place to take it. We are really gunshy about taking it anywhere but want a second opinion.
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Originally Posted by Glennm27
They should use a lift that contacts the 4 lifting points. You can easily see them from underneath. There are 4 oblong holes in the side frame rail, one 17" behind each front wheel and one 19" just ahead of each rear wheel. The rocker panel is cut out purposely to expose the 4 points.
I'm surprised they messed up like they did. Good to hear they are going to pay for damages, but its a shame that you have to be inconvenienced.
We need some help. We just had a new Corsa exhaust system installed on our C5. This is our 1st vette and wanted to be sure that it was done properly, so we took it to our dealer....
I think you should give them the opportunity to do it right, before you have someone else look at it. If you've trusted this dealership for the last 10 years, make them fix it properly. It sounds like the "new" didn't know what he was doing. Regardless of the reason, I'm sure they will fix it properly.
as for another comment above, the reason take it to a Chevrolet dealer is because they stand by there work. If they screw your car up, you know they'll fix it. How many time has your local "grease monkey" stripped something under your car? And I'm not talking "Corvette" here. Trust the Cheverolet dealer and stay away from the also rans.
They should use a lift that contacts the 4 lifting points. You can easily see them from underneath. There are 4 oblong holes in the side frame rail, one 17" behind each front wheel and one 19" just ahead of each rear wheel. The rocker panel is cut out purposely to expose the 4 points.
Seems to me that this type of lift would have been in the way of removing and installing the new exhaust system. Normally a drive on lift is used for exhaust work and the lift that engages the lift points for brake work.
I think you should give them the opportunity to do it right, before you have someone else look at it. If you've trusted this dealership for the last 10 years, make them fix it properly. It sounds like the "new" didn't know what he was doing. Regardless of the reason, I'm sure they will fix it properly.
as for another comment above, the reason take it to a Chevrolet dealer is because they stand by there work. If they screw your car up, you know they'll fix it. How many time has your local "grease monkey" stripped something under your car? And I'm not talking "Corvette" here. Trust the Cheverolet dealer and stay away from the also rans.
I tend to agree with you on the dealership - for one they use all GM approved parts, 2nd they are suppose to be trained to work on GM products, 3rd if the car is under warranty you should take it to the dealer, at least you know the problem has been documented in their database for future fights with the regional rep. 4th they usually stand behind their work - if they break something they replace it at their cost, during the restore work on my 81, the guy I had doing it would break a part and call me and tell me I needed to get a new one, (one part cost me $300.00). If you start fighting with them over the part the local shops are just as quick to tell you to take your car and go, where as a dealership usually won't go that route.