GM Parts Direct
Thread Starter
Racer
Joined: Apr 2005
Posts: 327
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From: My house in the middle of my street GA
GM Parts Direct
Does any have a phone number for GM Parts Direct? I placed an order on 11/14/06 and the order still hasn't shipped. I sent and email Monday and have not received a response yet. Any assistance would be appreciated.
Supporting Tuner
Joined: Mar 2006
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From: Houston TX
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St. Jude Donor '06-'07
I just checked the emails that were sent to me and none of them have a phone number listed either. It sucks that they don't have any way to get in touch with the customer service department other than through email. Hope everything works out for you.
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I'm not sure they have a phone number you can call. This has been a complaint posted here before.
Team Owner
Joined: Jan 2006
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From: The warm part of Anger Island
St. Jude Donor '09
Originally Posted by J's Toy
Does any have a phone number for GM Parts Direct? I placed an order on 11/14/06 and the order still hasn't shipped. I sent and email Monday and have not received a response yet. Any assistance would be appreciated.
Thread Starter
Racer
Joined: Apr 2005
Posts: 327
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From: My house in the middle of my street GA
Originally Posted by 02gt350
can i ask what you ordered? I will be getting sway bars soon and dont want the same problem
Advanced
Joined: Aug 2006
Posts: 61
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From: Anaheim Hills CA
They are also very slow in replying to emails. I requested a price quote and they responded 10 days later. I ended up paying quite a bit more from a dealer because I couldn't wait for an answer.
Melting Slicks
Joined: Oct 2001
Posts: 2,786
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From: Cary NC
Why not just use one of the forum vendor Chevy dealers like Fred Beans, Fitchners, etc??? They charge less, don't inflate the shipping, and they have real telephones with real people.
GM parts direct is the last ditch place I would use.
GM parts direct is the last ditch place I would use.
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Melting Slicks
Joined: Feb 2002
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From: Campbell CA
You have to be patient with these guys.
I ordered Z06 shocks and sways and it took over 3 weeks. I think they order from GM AFTER you place your order - and after they get them they ship to you.
Forget calling, you will just frustrate yourself.
This is why some folks don't like to use them.
I ordered Z06 shocks and sways and it took over 3 weeks. I think they order from GM AFTER you place your order - and after they get them they ship to you.
Forget calling, you will just frustrate yourself.
This is why some folks don't like to use them.
Safety Car
Joined: Jun 2004
Posts: 3,717
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From: Palmdale CA
St. Jude Donor '06
Originally Posted by GOZ2FST
You have to be patient with these guys.
I ordered Z06 shocks and sways and it took over 3 weeks. I think they order from GM AFTER you place your order - and after they get them they ship to you.
Forget calling, you will just frustrate yourself.
This is why some folks don't like to use them.
I ordered Z06 shocks and sways and it took over 3 weeks. I think they order from GM AFTER you place your order - and after they get them they ship to you.
Forget calling, you will just frustrate yourself.
This is why some folks don't like to use them.
Patience is the key when buying from them. I've bought from them a few times and though it took a while, everything always arrived as advertised. 
Team Owner
Joined: Jan 2002
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From: Charlotte NC
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You can try calling this number 888-550-3569. GM Parts Direct is owned by Flow Chevrolet in Winston-Salem NC.
Thread Starter
Racer
Joined: Apr 2005
Posts: 327
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From: My house in the middle of my street GA
Originally Posted by barkingowl
You can try calling this number 888-550-3569. GM Parts Direct is owned by Flow Chevrolet in Winston-Salem NC.
Safety Car
Joined: Nov 2000
Posts: 4,419
Likes: 6
From: Arroyo Grande CA
Originally Posted by 02gt350
where else to go for z06 sway bars that will match gmpartsdirects price? I cant find them on fred beans
Use the tab at the top, "Our Catalogs". Enter vehicle info, and try using "Stabilizer Bar" as a key word.
Listed under suspension.
Last edited by 2KFRC5; Nov 29, 2006 at 06:13 PM.
