I've purchased accessories from all of the after market companies..Mid America, Ecklers, Corvette Central, Corvettes of Houston and West Coast Corvettes..I ordered a painted license plate surround on Dec 27th..It's March 1st and I still don't have it..the check cleared Jan 12. I know that on painted parts they probably use a third party...but it's still their responsibility to control their vendors..All a company has to offer over any other company selling the same stuff is superior customer service...an unsatisfied customer...is a customer you've lost in the future............

 

Hope you hear something soon.

 

Be nice to know what they have told you

Remember - bashing a Forum Vendor does require documentation - communication - information included in the post

 

have you called them??

 

i have used WCC countless times and never had the slightest issue - they have always been awesome

 

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WCC... They only treat you well if you spend thousands and are a regular customer... Wait I spent a boat load, and go there often and get the same treatment?

Try OCC... Have only heard good things. They have time for everyone unlike WCC.

 

i have not spent a "boatload" i have spent my fair share though however i have found "that you get more flies with honey than with vinegar" talk to them - i had an issue with a piece i got from them when i was in the store while on vacation. I phoned 3 weeks later when i got home and unwrapped the piece to find it defective, i called and shipped it back to them and they shipped me the replacement piece before receiving the defective one - thats great service in my books

 

Suggestion: cancel your order. Buy an unpainted one, paint it yourself. Should save you 40-50 big ones. Even if you do a borderline job of painting, it will look fine because of the out of the way location of the part on the car....been there, done it.

 

ding... ding... ding; we have a winner !

 

In early January I received a call from them saying the item I ordered would take 2 to 3 weeks...remember that's early January..When that time passed I twice contacted them via interactive website. 1st time they said they'd check and get back to me..a week or so later I contacted them again..Same thing.."Let me check and I'll get back to you" Never did...Finally..3rd time I contacted them..It will ship out Friday or Monday that was Friday Feb 16th...C'mon...I'm as patient as anyone but this is ridiculous........I don't live in Timbuktu...It wasn't a large item..It's a license plate surround...I wasn't asking them to reinvent the wheel..........

 

I bought several items from them with no issue. i have recommended them to all my friends. they too have not had a problem.

Who are you dealing with at WCC???

I deal with jake. He has been supper.
Sorry for your issues

FRED

 

I've had nothing but good service from them....hope you get it resolved soon...

 

At this point you may want to cancel the order, request a refund and try another vendor.

 

License Plate Surround has arrived! Ordered 12/27/06 ..Arrived 3/9/07..in a box from KEWL....Nuf said!

 

time flies when yur havin fun