Little sad
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From: Waddell Arizona
Little sad
I purchased a Zo6 rear duct kit from WCC. I received It yesterday, an I started to install it today. I went throught all the steps marking,cutting everything. I went to install the left screen unit and after putting it in none of the nuts would thread on. So now I have a empty hole waiting for a replacement. I called WCC they told me I have to pay for another one plus shipping and send the bad one back plus shipping. No car show tomorrow. 
Gary
Gary
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From: Boosted in Manhattan & Round Rock TX. President of the Non Club Club of Kansas and Round Rock , Not the flat part.
I would try and find some new nuts and tell the co. you got them from thay are nuts. Mybe you can tap them?
I just got a set today to. Mine came w/two driver side screens.
I do not have a car show but still not happy. I just tryed my nut and thay are ok.
Hope you get it going soon,
Paul G.
I just got a set today to. Mine came w/two driver side screens.
I do not have a car show but still not happy. I just tryed my nut and thay are ok.
Hope you get it going soon,
Paul G.
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From: Waddell Arizona
threads
Nouman, The nuts won't start. The studs that are bonded to the screen assembly are turning. The studs are 10-24 threads, I did try and retap but the stud is turning I try to hold them with longnose vise grips but now I can't thread the die all the way down. I then went and try super glue to see if that would hold but no luck. I guess I just have to wait for the new ones to come in from WCC.
Gary
Gary
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Nouman, The nuts won't start. The studs that are bonded to the screen assembly are turning. The studs are 10-24 threads, I did try and retap but the stud is turning I try to hold them with longnose vise grips but now I can't thread the die all the way down. I then went and try super glue to see if that would hold but no luck. I guess I just have to wait for the new ones to come in from WCC.
Gary
Gary
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From: Waddell Arizona
nuts!!
I would try and find some new nuts and tell the co. you got them from thay are nuts. Mybe you can tap them?
I just got a set today to. Mine came w/two driver side screens.
I do not have a car show but still not happy. I just tryed my nut and thay are ok.
Hope you get it going soon,
Paul G.
I just got a set today to. Mine came w/two driver side screens.
I do not have a car show but still not happy. I just tryed my nut and thay are ok.
Hope you get it going soon,
Paul G.
Gary
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From: Waddell Arizona
Melting Slicks
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I purchased a Zo6 rear duct kit from WCC. I received It yesterday, an I started to install it today. I went throught all the steps marking,cutting everything. I went to install the left screen unit and after putting it in none of the nuts would thread on. So now I have a empty hole waiting for a replacement. I called WCC they told me I have to pay for another one plus shipping and send the bad one back plus shipping. No car show tomorrow.
Gary
Gary
I would try and find some new nuts and tell the co. you got them from thay are nuts. Mybe you can tap them?
I just got a set today to. Mine came w/two driver side screens.
I do not have a car show but still not happy. I just tryed my nut and thay are ok.
Hope you get it going soon,
Paul G.
I just got a set today to. Mine came w/two driver side screens.
I do not have a car show but still not happy. I just tryed my nut and thay are ok.
Hope you get it going soon,
Paul G.
. That would be the VERY LAST thing I ever purchased from WCC. 
Paul, were yours from WCC as well?
While at Home Depot I might have tried different screws to see if the threads on the nuts were different (maybe one metric and the other not) from the screws. Either way when you get something like this you're not supposed to mess around fixing their bad hardware.
Fill us in on how it goes. We need to know if this is a Customer Service trend at WCC.
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Sorry about the problems. I think I would call WCC back and if needed talk with a supervisor. The return charges should be on them (not your fault the product was defective) and they should rush you out a replacement. JMO.
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From: Boosted in Manhattan & Round Rock TX. President of the Non Club Club of Kansas and Round Rock , Not the flat part.
Gary, that is total . That would be the VERY LAST thing I ever purchased from WCC.
Paul, were yours from WCC as well?
While at Home Depot I might have tried different screws to see if the threads on the nuts were different (maybe one metric and the other not) from the screws. Either way when you get something like this you're not supposed to mess around fixing their bad hardware.
Fill us in on how it goes. We need to know if this is a Customer Service trend at WCC.
. That would be the VERY LAST thing I ever purchased from WCC. Paul, were yours from WCC as well?
While at Home Depot I might have tried different screws to see if the threads on the nuts were different (maybe one metric and the other not) from the screws. Either way when you get something like this you're not supposed to mess around fixing their bad hardware.
Fill us in on how it goes. We need to know if this is a Customer Service trend at WCC.
I emailed the seller just befor I posted and 2 hours lattor he said he wants to send me the right one. He will also pay for shipping back to him.
What happened is the boxes packed by GM had the wrong part inside.
Paul G.
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wait a minute gary why should you have to pay for something that was not your fault.They should pay for the return of the bad item and they should ship you the new one free of charge they made the mistake not you.Well i will not be ordering from wcc anytime soon
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From: Boosted in Manhattan & Round Rock TX. President of the Non Club Club of Kansas and Round Rock , Not the flat part.
Paul G.
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Update from WCC
I called WCC first this morning, talk to a very nice gentleman. He removed the shipping cost to me and also he will send a return lable for the defected item. He also changed the shipping to Fedx overnight so I can get the part sooner. Maybe the gentleman on Saturday did not have the authority to change anything. 
Gary
Gary
Last edited by grunz95; Apr 2, 2007 at 10:52 AM. Reason: updated
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I called WCC first this morning, talk to a very nice gentleman. He removed the shipping cost to me and also he will send a return lable for the defected item. He also changed the shipping to Fedx overnight so I can get the part sooner. Maybe the gentleman on Saturday did not have the authority to change anything.
Gary
Gary
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From: Boosted in Manhattan & Round Rock TX. President of the Non Club Club of Kansas and Round Rock , Not the flat part.
I called WCC first this morning, talk to a very nice gentleman. He removed the shipping cost to me and also he will send a return lable for the defected item. He also changed the shipping to Fedx overnight so I can get the part sooner. Maybe the gentleman on Saturday did not have the authority to change anything.
Gary
Gary
Paul G.
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From: Waddell Arizona
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I've done a fair bit of business with WCC, and they've been terrific. Sounds like the second counterman was more understanding. In my case, it's walk-in business, but they've been great. Willing to talk about what works, suggest things to correct some of my misunderstandings, etc.
Glad they sorted it out for you.